Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
I received a text from Davian McEwan and a follow-up phone call quickly. He found the vehicle I was looking for and made discounts where he could to give me the best price. I contacted multiple dealerships across the state and they were $1000 dollars cheaper than very good deals from other dealerships.
When they heard about my family’s situation, they offered to drive the car from Atlanta to Kingsland, GA.
I walked in the dealership at 4:00 and had test driven and purchased by 7:30.
Great place to do business
Rick Hendrick Chevrolet Duluth is by far the best dealership that I e been to an I owe my experience all all to David Simon when I arrived I was a nervous reck but he assured me that everything would be okay an he would take good care of me an that he did I can’t say thank you enough
I got there because my cousin bought her car there and Brandon Robinson was the person who helped her out, she told me not to look for anybody else but him and she was right!
He took the time to help me out through all the process! I can tell he is knowledgeable, knew every detail about my vehicle, was very attentive all the way, if I needed anything, water, coffee. Made the experience definitely much better.
I love my vehicle, he is being following up to make sure everything is well with my vehicle. Brandon, thanks for all the help!
If you go to Rick Hendrick Chevrolet Duluth, you have to ask for Brandon Robinson!
Bought a new Chevy Bolt. Very smooth experience with no pressure sales and great finance options. Larry M had paperwork complete and ready to sign. Fastest transaction for a new car I have experienced.
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Chris and josh were amazing. They got a deal done that couldn't be done at other chevy dealers. There goal is to make sure the customer leaves satisfied. My wife was overcome with joy when they said we're going to make sure you leave here with what you want. As a businessman I understand that when a customer comes into your establishment to do business make sure you do everything "within reason" to get the deal done because when they leave, your competitor will do everything they can not let them walk ot the door without a deal and what would have been your review and referrals.
Jim Ellis and his team did a awesome job, helping us get the vehicle and financing , they even made a special trip to out home to finish things up ! I greatly appreciated that ! Would recommend them to anyone !
Jim Ellis Chevrolet is a straight-forward dealership. There were no gimmicks and no games played as is common at many other dealerships. They didn't waste my time and were prompt and courteous at getting back to me on the phone with a quote. I was met with friendly and courteous staff at the door who guided me through the process to test drive and purchase my new pickup. I will definitely be back for future purchases.
The car buying experience here was amazing, I can appreciate the since of urgency when you hit the lot. If you're looking for a hassle free, quick process and quality cars, this is your place. Truly satisfied! Thanks Olympic
The service was wonderful from the beautiful woman at the front door the parts dept. And the service dept .they made me feel like I was spending a million bucks.
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