I found a vehicle online that was at Tallahassee Ford. I sent an email asking if it was still available and Matt responded within minutes and asked if I wanted to set up an appointment to see the vehicle. This was Friday evening around 8pm. I showed up the next morning, test drove the vehicle, and was driving away in it a few hours later. The vehicle was as advertised, negotiations were reasonable, and Matt was a pleasure to deal with. Additionally, the vehicle I purchased qualified for the Nationwide Extended Warranty program which is good for 20 years/200,000 miles! Folks, this was the 12th car I've purchased from a dealership and I don't sign the papers until I feel like I've gotten the absolute best deal I can. The presence of this warranty put buying from Matt and Tallahassee Ford over the top for me.
I really was dreading going to the dealership to shop for my new car because of past experience. The minute I stepped out of my car and was greeted by Matt I felt really comfortable he was so easy to talk to and as we talked about the purchase I felt he really wanted to make sure I found the car I needed and wanted. I will useFord for service and any vehicle purchase in the future.
I am very pleased that came to direct auto exchange, I was very pleased with the service they provided and being so willing to accommodate me! Justin Gibson was so awesome! I appreciated his patience and willingness to help me and make sure I left satisfied and as comfortable as possible with my decision. The staff overall was great and they were very helpful to Justin Gibson while making a decision to purchase. Justin Gibson was a great help and I recommend people choose direct auto exchange! You will be satisfied. They make shopping for desire vehicle comfortable and at ease. Thanks again Justin Gibson you were very awesome!!! And Great Customer Service!!!!
Thank you to bald head bob at ultimate image for getting me set up with a nicer newer car to travel cross country with. He was very helpful and got me into the car that would fit with what I needed for my travel and was able to work very well with my budget.
Bought 2 cars from these guys in the past and just purchased my third. They usually carry cars that are cheaper like 10 to 12000 and under but I called Todd and told him I wanted a low mileage Camry and he didn't have one but got it for me a few days later and I saved several thousand when I shopped the deal elsewhere. Would not go anywhere else. Great small family owned operation.
GREAT!!!!!!!!!! Always get the best service. The best place to shop for you next ride.
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