We were in the market for a used minivan. Zack worked hard to find us the right van for our family. He came highly recommended by many and for good reason. We will be going back to kayser and Zack for our next vehicle too.
A little disappointed that the car I was looking at online for wasn’t what was on the lot. I searched for sunroof and The Malibu came up along with backup camera. Well when we got there to look at the car it had NONE of those options and it was listed with the same price and car #. Makes me a little upset as it was a waste of my time
A satisfied customer is the best business strategy of all!
by Mamahiggs from DealerRater.com
December 2, 2018
Thank you to everyone at Schoepp who helped create a seamless buying experience! I was in the market for a new SUV. I reached out online ( let???s be honest, this day in age we all prefer to take care of biz online). Sent an email inquiry???an immediate response (insert applause). Secured a time to come in for a test drive and discussion. No further questions and boom??? I was driving home in my new, very sharp looking Jeep! I???m a returning customer and look forward to continued business!
EXCELLENT customer service! Patrick actually listened to my concerns, found the better option over other competitors, was very honest and did EVERYTHING in his power to help me! I can't ever thank him enough for helping me as he did! The best part, I didn't feel like he was a salesman just trying to make a sale, I feel as though he truly had my best interest at heart! Thank you Patrick, Donna and the staff at Schoepp Motors!
We were on vacation and got a flat tire , we ended up getting 4 new ones . Don Larson’s fit us in and had us back on the road in no time . This place is awesome, friendly. They even gave us a discount!
Great service with a smile, professionalism, courtesy and dedication to ensuring the customer is fully satisfied. Lastly, you began this survey would be three questions. You lied which is uncharacteristic of GM. Because of this I will probably not participate in future surveys.
My Silverado started losing power while traveling from Illinois to Wausau last Friday night. Called Trecek in the morning. Got me in but were booked up and told me they couldn't probably look at my truck until Tuesday. Dropped it off and secured other transportation. While driving back to Illinois on Monday, got a call from Trecek. My truck was done. They had a cancellation and were able to bump me up and get it fixed (they knew I'd be passing by on my way home on Monday). So I was able to return the other car and not have to make another trip back up to pick up my truck.
The repair was good, and they coordinated all with my warranty company as well.
Travis in the service department was great.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.