Was looking at a used 14 Tahoe that was just Traded in. Was in Contact with Charlie . He was very helpful in returning emails . Though the price was Right and Tahoe was in Excellent Condition . I owed to much on my current Tahoe so the numbers didn't work for me. I would highly recommend this dealership and Charlie .
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
Matt Farnes was the salesman who took care of me. I talked to him quite a bit on the phone, and via text. He was very responsive and easy to deal with. A salesman at another dealership was too busy to handle the sale. When you are buying a $60,000 truck, you expect to have an attentive and knowledgeable sales professional to work with you, and Matt was just that. I cannot say enough about how good he is. I first spoke to him in the morning, and I drove my new truck home that afternoon. The other dealership lost out, and I don't even think they care. I will definitely recommend Van Bortel Chevy to family, friends, and co-workers. Good people who care about what they do. Thanks!
Not a guy buy for the money
by bert from OKLAHOMA CITY
December 20, 2018
Not enough usb ports, very noisy ride, no cd player, interior poor, seats are not comfortable - gauges are different but looks good on the outside.
test drive it for a distance to judge
Their slogan says it all - 'Nobody Beats an O'Connor Deal', and I can confirm that as I called nearly every major Chevrolet dealer in Rochester and Syracuse seeking out the best price on a new Volt. Steve Dash and his team were able to give me the best price, and were very fair with my trade in as well. Everyone at O'Connor made me feel welcome and did everything they could to make the buying experience a pleasant and painless one. If anyone is looking for a Chevy car, truck or SUV - I would highly recommend you head straight to O'Connor. Two thumbs up!
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
Gene made the car buying experience straightforward and painless. While come add-ons were presented, I never felt pressured after I said I was not interested. They were able to quickly turnaround the deal.
by Candy74 from MI
December 2, 2018
The electronic transmission sucks xxx! Car technically shuts down at stops to conserve fuel. It will roll backwards if you stop on a hill. Electronic stuff going crazy, now when I put it in park a warning ’’ comes up and says ’shift to park’.. Last night we shut the car off, the shift to park warning came up, the lights and the radio wouldn’t shut off and the key fob was in my husbands pocket and when he shut the door it honked like it does when the key is left inside. I’m so glad this xxxxxxis a lease!!! Don’t need to be stuck with the s#i+
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Only Brakes and oil changes
by PsiTek from Ontario, CA
November 16, 2018
Been driving this car for 5 years now and have only had to change the oil and do the front brakes. (at 50,000 miles). Next to my 2001 Olds Alero (that got me shy of 300,000 miles) this is the best car I have owned.
I've been taking my Chevy vehicles to the Doyle Chevrolet service department for years and have always been treated with awesome customer service. So when the time came to purchase a new vehicle I did my research and decided to look into the Chevy Traverse. I stopped by randomly on a Saturday afternoon and met Phil Kunzer. He took the time to show my wife and I a few Traverse's on their lot, demonstrating and explaining all the features. We explained we just started the process and needed time to do our own research on various vehicles. Phil has been in the car industry for decades, but he's not the cliche car salesman. He allows you the time to go through the process at your own pace unlike other salesmen who try to close you within a few minutes. This was so refreshing. My wife and I researched and test drove the Explorer XLT the following week while staying in touch with Phil. He was very responsive to our emails and when I mentioned we wanted to come back for a test drive he had everything ready upon our arrival. I mean everything, he literally just handed us the keys as we walked in. This was completely different than my experience with other dealerships where I made appointments and ended up sitting around waiting for assistance. When we returned from our test drive my wife and I knew the Traverse was the vehicle for us. Phil was still a consummate professional, taking the time to go through different quotes and making sure we understood each detail. I admit, I never liked purchasing vehicles as I feel car salesmen are all the same, i.e. quantity over quality. However, Phil made us feel like a valued customer and treated us with patience and respect from beginning to the end. I would highly recommend Phil and the Doyle Chevrolet team if you're in the search for a new vehicle.
Great car to drive
by Big Dog from Lake Geneva WI
January 11, 2019
It’s a great car, fun to driver very comfortable. I love the sunroof and these power seats are the best I’ve ever had. There is a lot of room for all of my passengers.
Going through Champion Auto Sales was an extremely smooth car buying experience. Our salesman, Andrew, was very patient in explaining each step of the process. After a first test drive, we noticed a slight issue with the car that Andrew immediately took care of, and let us verify that everything was fixed to our liking. There was never any pressure, and the whole experience was hassle free!
Most Reliable I've owned
by Md the Docta from Cleveland ohio
January 14, 2019
Car was great never had an issue. Always reliable and never had anything besides the general maintenance. Def buy a chevy malibu. Will be def buying one in the future
Just leased a 2019 Jeep Cherokee this week! What a present experience, Pete was beyond helpful even driving to another dealership to get the color I wanted. The entire staff was so friendly and helpful. I would highly recommend this dealership and Pete!!!!
Style but no reliability
by Neverbuyachevy from lexington,ky
December 3, 2018
Tons of issues, nothing covered under warranty and rude people in service acting like I'm bothering them asking questions. Never again will I purchase a Chevy.
Last week on my drive to work my wiper blades stopped working, I was fortunate in that I was not far from Ralph Honda when it occurred. I explained the situation to Service Advisor Steve Pecora, and as is always the case when I have dealt with him, he was very accommodating. Even though he was short of technicians that day, he said he would get someone to look at my vehicle. When he realized the shuttle driver was going to take a while, he found someone else to take me to my place of work, Steve communicated what needed to be repaired, and the part I need was ordered and the repair was complete. Steve also had the technician complete some recall work that was needed, This type of customer service is why I have only had service performed at Ralph since I have owned my 2011 Accord.
Good starter car
by Ari23 from Tomball, Tx
October 18, 2018
Just bought this used 207 Chevy Malibu. Was previously a rental car so it was pretty well maintained. Had 41k miles. My only problems with it is that the autostop engine feature doe not have a disabling mechanism. I do t have the choice to use it or to disable it. And the gas seems to go pretty fast but the tank is pretty small so it makes sense and I life in a big city.
My Honda Accord had an air bag recall. I brought the car in on July 2018 because there was noise when I applied my brakes. Said they couldn't hear any noise but cleaned debris behind brake rotor. Driving home, noise still there.
Nov. 28, 2018 brought car back for recall - mentioned noise still there - resurfaced rear brake rotors, cleaned serviced and lubed rear brakes.
No more noise when I apply brakes.
High marks for Steve Pecora for how busy he was that day
A Cadillac with Chevy Badging !
by SNM from Norwalk Ohio
August 8, 2018
Our new Chevy Malibu Premier is the nicest car we have ever owned. It has all of the features that you would expect to find in a new Cadillac ATS or CTS. From the navigation systems to the cell phone charging system, the heated and cooling seats, the adaptive cruise control, parking assist, Bose radio, ride and handling, and the power of the 2.0l turbo, this car has it all !! If you are in the market for one, don't mess around, find a Premier with the Driver Confidence Packages. You will not be disappointed.
I am so satisfied with Fuccillo KIA dealership, Greece, NY that I would not look anywhere else for a new car until I met with the folks at Fuccillo KIA!
Water leaks into trunk
by Kdo from Chattanooga Tn
December 16, 2018
Mfg nor dealership will take responsibility for mfg default with water leaking into trunk. Constantly sopping water out with towel. Sealant tape is cracking and showing signs of rot. Water builds up arounf extra battery on driver side behind tail light. Nice ride, descent mileage(not good avg 24). Ive had two diagnostics done. One by dealership they waived 125$, another frebbie by auto body shop. Im having to lay in trunk while raining and storming trying to pin point leak. Can hardly wait to get my FORD ranger going and get rid of this black mold collecting vehicle.
Tom did a great job helping with buying our car. No pressure at all. Helped answer all of our questions and was friendly. Would visit again.
one of the most comfortable cars I've owned
by Beryl" sometime driver" from Palm Coast, florida
November 20, 2018
Plenty of space inside, great passing power when needed, & nice sized trunk space. Sporty look & good on gas. Makes me feel younger again!
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