Rob Franklin was great! Very personable. We came in about an hour before closing. He was very patient, kind, and accommodating when it came to what we wanted.
No more GM
by TJG from NJ
November 30, 2018
Numerous repairs to the hvac system on this car and fighting to get gm to honor the certified warranty has convinced me to buy a different brand in the future. I learned the hard way that GM Certified is just a marketing tool.
Badara made me buying my first car experience wonderful . He was very focused and attentive to my wants and needs . He also made sure the process was smooth and any question i had they were answered . He is very professional, knowledgeable, patient and made me feel comfortable . Babara has to be one of the best sales men and i'll be back . Thanks for all your hard work !
Not a guy buy for the money
by bert from OKLAHOMA CITY
December 20, 2018
Not enough usb ports, very noisy ride, no cd player, interior poor, seats are not comfortable - gauges are different but looks good on the outside.
test drive it for a distance to judge
I purchased a 2012 Impala from Ken Houtz Chevy based primarily on the great service department. I have known the service manager for many years and he is one of the best I've had the pleasure to deal with in my 55 years of owning and driving cars. I purchased the extended warranty on the Impala knowing with confidence that the warranty would be honored.
Best car I've ever bought
by Shelley68 from Jerseyville,Illinois
December 18, 2018
Love it! Very comfortable and drives great! Very good on gas usage. All around great car. I would highly recommend this type car to anyone who asks
Amir was proactive, and pressure free. He listened to what I wanted, and found the perfect vehicle at a great value. He was extremely knowledgeable in providing comparative data between make and model options, that I would have never known, which allowed me to eventually make a fantastic choice. An exceptional experience. Thank you Amir.
What you get for the Money is AMAZING!!
by CR Fuentes from Algonquin, IL.
December 4, 2018
This vehicle got everything you need and the value is perfect, very reliable and economic, the futures on this vehicles will cost you a fortune on others. so far THE BEST!!
They had the best prices in town, little haggling needed to get what we needed. They were willing to work with us and helped educate us on hidden clauses, deals, etc.
by KARRY from THORNTON
November 8, 2018
I only gave 4 stars because I would have liked heated seats LOL. I had a Volvo previously and it had a ton of bells and whistles. I didn't need all of that. Something to be said about heated seats though.
Had a great experience,great service and working with Casey and Adam was a great time .I will tell all my friends about this experience.
A Cadillac with Chevy Badging !
by SNM from Norwalk Ohio
August 8, 2018
Our new Chevy Malibu Premier is the nicest car we have ever owned. It has all of the features that you would expect to find in a new Cadillac ATS or CTS. From the navigation systems to the cell phone charging system, the heated and cooling seats, the adaptive cruise control, parking assist, Bose radio, ride and handling, and the power of the 2.0l turbo, this car has it all !! If you are in the market for one, don't mess around, find a Premier with the Driver Confidence Packages. You will not be disappointed.
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
I went to 3 different dealers in Tidewater and Casey was the ONLY one that bent over backwards to find the car that I wanted at the price that I was willing to pay. They gave me a fabulous deal on my Subaru, gave me great discounts on accessories/Starlink/and my Extended Warranty. Even though they were the over 45 minutes away they are worth the drive. Thank you Robert, Justin and Clayton. You are honest, fair and very customer focused.
Good starter car
by Ari23 from Tomball, Tx
October 18, 2018
Just bought this used 207 Chevy Malibu. Was previously a rental car so it was pretty well maintained. Had 41k miles. My only problems with it is that the autostop engine feature doe not have a disabling mechanism. I do t have the choice to use it or to disable it. And the gas seems to go pretty fast but the tank is pretty small so it makes sense and I life in a big city.
No hassle, professional and knowledge sales staff willing to work with me to make the deal come together. I would recommend them to anyone looking to buy a new or used vehicle.
Great milage, bad traction & inadquate headlights
by SuzG from saint louis, mo
January 9, 2019
The worst front wheel drive car I've ever had. Lost traction at slow speed just in the rain! Lousy headlights, very difficult to see at night. Comfortable seating, but everyone had difficulty getting out - car sits too low. Paid a lot for it used, but doesn't hold value. Had a lot of recalls. Experienced more repairs than any other car. Large trunk but small opening, so could not fit anything deeper than a small cooler. Test drove the Impala prior to the Malibu - they both make a big clunk, like there is a log rolling around in the back during sudden stops. Would never recommend either car.
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