We came in just because we were driving by and thought we'd take a look. Had not intended to buy a car today. Charlie was so personable and gave so much more information than I've ever had at other dealerships. He knew everything about all the vehicles. Spent SO much time with us, and did not make us feel rushed. So,we decided to buy a car. What a surprise!
Had a great experience, got the CX-9! Exactly the vehicle I wanted. I love it so much, no complaints! Larry was great to work with. I have had the car for a week now and Larry has followed up twice to make sure I'm loving the car and if I had any questions! I will love this vehicle for as long as I own it! Happy to be part of the Mazda Family!
We dropped off our 2015 Tahoe for recall work and we were in a hurry. Mr Sutton was very helpful and Quick to get us taken care of. The work was performed quickly and received a phone call to let us know it was ready. He even had it washed! We will be back!
It was a rainy day. My only complaint is that they parked my car under an oak tree and the entire car was covered in leaves, including the area near the windshield that is so hard to clean. I usually need to use my leaf blower to get them out of there. Other than that, rental was fine at $25.00 and repair was made in time promised. Just wish it wasn't so expensive! Thanks.
We were shopping for a new truck and with less than superior credit it didn't seem like it was going to happen. Stan and Jamar step up and really got the job done. We were able to walk out of there with a new truck without breaking the bank. Stan and Jamar showed persistence and patience through this process. Without the two of them we would not be in a new truck. I would highly recommend going to either one of them to purchase a car.
Phone call from Internet staff from dealership was extremely helpful and offered options with greater rebate offers from Chevrolet on new 2016 overstock vehicles. Made an appointment to visit Gordon Chevrolet for a test drive and included via email, a quote on a vehicle with the rebate amount of $7000
When I arrived at the dealership the vehicle was there but it had already been sold. The manager talked to me and said he had 2 other overstock models different color and would honor the original quote. I took the car for a test drive loved it and made the deal with the Sales Agent Leslie Tully who answered all of my questions about the car. Leslie helped me set up the systems in the car. Truly a great experience.
I have purchased my last four vehicles from Lakeland Regal. I have always appreciated the expedience and professional friendliness of all the employees there Every employee I have had the pleasure of dealing with has gone to the limit to attend to my needs. I highly recommend this dealership.
We were pleased to meet David Schultz on our first visit at Regal Honda, He is a bit more mature than most of the salesmen and was able to communicate at our level - seniors in our late 70's and long time Cadillac owners. He was very knowledgeable, friendly and went out of his way to educate us on our desired vehicle - Honda CRV touring edition. He did not try to 'sell' us. He provided us with some written information on the various models which we took home to review. We contacted him several weeks later and set up an appointment to go see him after finding a particular model the dealer was supposed to have on the lot. By the time we got to his office, that car had been sold the night before. David and staff went out of their way to find the same exact model for us which was located in Ft. Myers. We finalized a contract and the car was ordered and driven to Lakeland several days later. Upon arrival in Lakeland David spent lots of patient hours helping us to learn about all the wonderful features of our new car. He could not have been more accommodating. Even after delivery of the car David was more then patient on our return visits to the dealership to answer all of our additional questions and concerns. Regal Honda Lakeland has a JEWEL in David Schultz. Sincerely, Richard and Mary Smith
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
Car was in for replacement of a tire pressure sensor. I was quoted a price for the repair previously for the one sensor. Technician found a second sensor not responding and replaced it as well. I was billed at the previously quoted price. Have to love Love.
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