My sales person, Doug Buchanon, was thorough in showing me the 2017 ATS I found listed on Cars.com. The appraisal of my trade-in went quickly and we reached a deal soon after. I was happy with the experience.
by Chris C. from Taneytown, Maryland
December 30, 2018
Underpowered with the good V8 only available only on bigger models, and as an added cost. The 6 speed trans is cludgy at times and tends to stay in too high a gear, making the truck feel even more underpowered. Limited and poor choices for gearing in the axles. Poor ground clearance in the front end. Steering wheel controls are also poor, unless you pay extra. After less than 3 months, the truck has been in the shop twice for a noise in the front end. The drivers seat also makes a popping sound when pushing in the parking brake to disengage it. No easy access to behind the seat storage in the regular cab. Pretty disappointed in this vehicle.
Our experience at Genesis Chevrolet was great beginning to end. Dustin was thorough from setting up our appointment and setting us with courtesy transportation.
The agent women very accommodating to our needs as well!!! Overall, great customer service.
Kip and his staff are the best.. they go above and beyond to make it happen, I have purchased 3 cars from them and the experience was great every time..
Always been a Chevy fan.
by Small block mafia from Jefferson City Missouri
January 3, 2019
As always, vehicle was great to drive. Looks like a cats’s butt sewed up with a grape vine! How can the car company I have always loved screw the apperance up so very badly? I am done with my beloved bow tie since my first 62 Chevy. Very sad indeed! They have even managed to mess up the Camaro in its appearance after an excellent 2010 reintroduction. The grille now has to be shipped in by rail due to size and the competition with Lexus and Toyota. The 2019 HD truck will make most Chevy fans throw up a bit in their mouth at first glance. Every new vehicle I have ever purchased has been a Chevy or Pontiac. I am planing to just fix what I have until I pass. I would rather walk than drive most boring, identical, ridiculous vehicles offered today. Impala was the last decent car offered by GM. Sad!
Buying a used car can be stressful but Heidebreict Chevrolet made the process smooth and easy.
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
We were not offered all of the discounts we should have gott
by Larry Samples from DealerRater.com
December 4, 2018
My wife and I purchased a new Chevorlet Traverse. We specifically ask the sales person if we???re getting all of the discount available and he said yes. He did not give us all discounts available. Vincent R. Was our sales person. Vera Sebastian and Larry Samples
The best truck I have ever owned
by SDCARICK from San Diego, CA
January 11, 2019
It has everything you can expect in a truck, seats 6 with plenty of leg room. A tool box under the rear seat. And lots of cargo area.
Nick Vitale sold me a certified pre-owned 2015 Chevy Cruze and completely went above and beyond my expectations! I would recommend anyone to him, he made sure I was getting the best deal I possibly could and made me feel comfortable with making such a big decision. Gordon Chevrolet excelled in every aspect!
It’s the only pickup I’ve owned
by gewanna24 from Luther, Ok
January 11, 2019
It has plenty of leg room and comfortable. It doesn’t get very good gas mileage and I’ve only got 14,000 miles on it and the tires are wearing out.
This ws my first time buying a car and i couldnt have had a better experience!! I was working all day and Nick worked with me through texts and phone calls to make sure i got the car i wanted when i got off work! I got to the dealership and i was in and out with the car i wanted within a half hour! He was genuinely nice which is hard to come by and he made sure i was satisfied! Thank you Nick for making my first car buying experience a great one!
Great so far
by Dedeb1 from El Dorado Hills, CA
January 8, 2019
This truck is living up to its reputation. We’ve had Chevy’s before and never had any problems- don’t expect that to change. Vety dependable vehicles!!
Dealership was clean and immediately received service from Dan Schulte, Sales representative. Dan was very professional and not pushy. Was willing to negotiate/work on price. Would work with Dan again!
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
I would definitely recommend Mark Chevrolet to my friends, family or anyone looking for a dependable dealership. Trish Hampton made my first time working with a dealership a great experience which is why I returned! I absolutely trust her and will continue to be a returning customer!
Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.
Best ride for the buck
by PARedeye from Landenberg, PA
January 7, 2019
Had a 2014 Silverado and loved it - just wanted to get the 6 passenger option in a LTZ with a Z71 package with larger wheels. The 2018 has this and much more (e.g. trailer brake gain, sunroof, rear camera, front and rear proximity alert, heated steering wheel, sliding rear window, auto dimming mirrors, etc.)
I had a wonderful salesman, Chris Jones. He understood that I drive the 150 miles to get to this dealership; so I needed everything ready to go. The process was very quick and hassle free. I would recommend him and this dealership to anyone looking to buy or lease a vehicle. Tell him what you want and he will find it. I'm very pleased with my truck.
Another quality product from Chevy
by Nate from Albany, MN
December 31, 2018
This is my 8th GM vehicle and 2nd Silverado. I've owned a few F150s and they don't compare in retained value, ease of maintenance, or reliability. I have every intention of buying another Silverado in a few years. My only real complaint is having to run the navigation thru your phone or thru ON Star as opposed to other manufacturers.
I found this vehicle I purchased at cars.com. We did almost everything over the phone. We had a little problem with the financing since this was an out of state purchase but the finance manager did a great job in contacting the necessary individuals to insure the proper entities were on board. The salesman had everything ready which was great since this was a 4 hour drive. One of the best car buying experiences. I was impressed they were aware of KY titling and registration requirements.
They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said ???it???s not my car??? in a somewhat sarcastic manner when we declined additional coverage. Didn???t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it!
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