Inquired into an auto they had for sale. I was contacted quickly; however, the vehicle I inquired about was no longer available. other vehicles available were not what I wanted or interested in. Purchased another vehicle at a local dealership.
The staff was very good an efficient. Was great to explain the truck features. Fabian made sure I was completely satisfied. Will buy my next truck here. They option the best and put a little extra as well.
Let me start off by saying everyone there is friendly and I feel like I got a good deal on a used 2017 Jeep Wrangler I purchased there. Now the part that made me upset was at the very end of my experience there. They pride themselves on there Seth Wadley promise. Things like free oil changes for life and life on engine. That’s all real nice but when they brought me out to my new Jeep so I can drive off in it and be proud of my new purchase, I noticed it setting in the same place it was when I test drove it earlier that day. The car was dirty on the out side and was setting on empty. I asked why and they said we don’t wash or fill up the tanks on there used vehicles. My salesman did try give me cash for gas once I started getting upset but I did not take it. The fact that they took me out to my new Jeep filthy and on empty and think that is fine. So if you buy a used $35k there they want you to drive it off the lot dirty and on empty. When I buy a new vehicle the first two places I don’t want to stop leaving the dealership is a car wash and a gas station. Very disappointed with this dealership. Won’t be back. They lost my business over $40.
by Joeny from Cortland ny
January 11, 2019
Great styling, very comfortable, drives great, the price went up but you get more options at that price, love the keyless entry/push button start, bose stereo system is great, best silverado yet
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
Smooth, comfortable ride
by TRL from Bedford, Indiana
December 31, 2018
Has exactly what we need in a very nicely designed truck. Plenty of leg room, 4 wd in a good location. Great back up camera.
We have used Bob Steele for at least 3 cars. Best thing to me is that they aren't "pushy". Jason and Jose were great.
by The Bry Man from CHICAGO IL
November 25, 2018
Really like the new exterior styling, comfort, and drive. Chevy is close to having it right on. Need a few more interior refinements like pano sunroof, less cheap interior dash/door finishes, and better organization of interior buttons. Adding some interior mood lighting would seal the deal.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Roman Guiterrez was the most helpful and courteous car salesman I???ve ever met, as was the finance manager! Roman listened to what I wanted from beginning to end, not about what he wanted! That???s rare in the modern era of auto buying! That idea will carry him far in his career and I will tell everyone I know to buy from him! My brother will be visiting him next! Keep up the good work!!!
by DanO from Punta Gorda
November 17, 2018
After reading your review I had the opportunity to see and drive a new 2019 Silverado 1500. Many new features that make this the best Silverado yet. The power tailgate does in fact come in other models other than just the High Country as was stated by Cars.com.
I am waitting for the Double Cab LTZ Z71 to be available (don't need to pay the extra for the Crew Cab that I won't use).
GM has done a very nice job on the updates.
Tony is a true believer in Subaru cars or else he fooled me. He spent 4 hours with me informing my questions, being patient as I decided, and educating me on my choice....my kind of sales person! This is my 3rd Subaru, starting in l988. I always get more than 250K miles on them before I change. I'm a happy Subaru driver.
by Richard L Webb Jr from Rancho Santa Margaita, California
January 27, 2018
A great experience. Purchased a new Chevrolet Suburban Premier and it was loaded! Gene at Connell Chevrolet was awesome! Did not need a Sales Manager to close the deal nor a Finance Manager to sign the deal. Gene did it all! We were a Ford family (purchased an Expedition, 2 Edge's and an Escape in the past seven (7) years), but we have now seen the best of GM and will never go back!
Was great service all around
by Ngonzal5 from Richland Hills
December 9, 2018
It is great what I wanted ..great trucki had everything looking for . The sales man was great made it easy to get to the truck m
I love the service and staff, I have been treated wonderful. They really work for you and I will repay them with my business.
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