I walked on to the lot at Chevrolet of Wooster wanting to gather information about the new Silverado. I was met by Mr. Book. He was very informative on the models, he showed me exactly what I was looking for and didn't try to sell me anything that I didn't want. The whole experience was 5 STAR! Definately will go back when the need to buy arises.
Called to see if we had a recall on our Cobalt,they confirmed there was,had to wait a couple days for parts,so we made appointment, dropped car off and work was done in the time they said,a bit of extra work was needed to make it right and they took care of it and covered it too. Thank you Brother's Chevrolet
Easy scheduling, fast service and friendly staff. I bought my new car from here 4 months ago and they called several times to follow up to make sure everything was ok and help answer any questions I had with the new features on my new car. Very different from other dealerships I purchased cars from that you typically never hear from again once you sign the paperwork and write the check. Brothers Chevrolet really does care about your satisfaction. Great people!
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because they are loyal to us as we are too them. My whole family buys from them now.
Fredericktown Chevrolet did everything that they could possibly do to get me the best deal, they went above and beyond and did a great job helping me understand every thing as well. Great experience! You can tell they care about their customers by the effort they put in.
Based on Jim Jarvis??? other reviews, I called to get additional information about a used truck. He confirmed it was still available and also emailed me some additional details. I told him I???d like to come see the truck but it would be the next day. He said he was going to be off but he referred me to Seth Poland. The truck was as described and the buying process was quick and easy. No high pressure by the sales or finance areas. I highly recommend Jim, Seth and Mike Fawcett. I was able to purchase a high quality used truck at a great price. It was definitely worth the hour and a half drive!
The experience was very satisfying. It was very quick and painless. I found what I wanted and I am very satisfied with the process and how they handled it. Highly recommend this place to get a new car!
I was referred here by a friend that had bought several Trucks so I took a ride. The Dearlership was very nice and the folks that I dealt with were all very kind, courteous and professional. The Truck I bought was just what I was looking for.. a shout out to Jim Jarvis, Seth Poland and Robin you all were awesome.. THANKS Michael Coward Crestline, Ohio
We had a great experience buying a new Tahoe at Freddie Chevrolet . Casey, Jim and Robin were great and got the entire process completed within our time constraints. We traveled from out of state and needed to get home to get our son off the school bus! They did it! Terrific service!
All employees were very hospitable. Our sales rep was extremely understanding of our wishes and responded as best possible to give us a great deal in purchasing our truck. The no pressure sales attitude is a great asset when looking for a vehicle to purchase.
I appreciated that our salesperson was attentive, responsive, and friendly. Without resorting to theatrics or abrasive sales tactics. I also appreciated that they were concerned with both my comfort and with my well being during our interaction. It is always nice to experience genuine hospitality. Which was very helpful as the process in my case was exceedingly time consuming. Which was the only negative part of my experience, but one that was probably unavoidable due to my personal circumstances. That said the people I dealt with were both understanding, and showed the kind of empathy that helped to make the duration more bearable. Good people can always make a laborious experience seem so much less taxing.
Jason was a down to earth, personable salesman. Was not too pushy or over the top to sell me a vehicle. Very thorough with explaining the buying process as we went through each step. Vehicle was very competitively priced.
My husband's truck was becoming dysfunctional very quickly and was speaking to Jason Seitz about a Chevy Cruze, as it would be more economical for his long drives to work. In a very quick space of time, Jason had us approved and my husband was able to pick up the car! We have been to several dealerships and the quickest we had been in and out had been 4 HOURS at a dealership known for "dealing" (even after calling ahead of time and working on pre-approval beforehand). Fredericktown Chevrolet hit that record OUT OF THE BALLPARK! We were in and out in about an hour! The kids had a great time looking at new cars and "testing" all of their amenities. We were never badgered for the sale, add-ons, or trying to keep everyone entertained during our stay there.
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