I have a 2015 Hyundai Santa Fe and have been taking it to Symdom for service for some time now, even receiving a free oil change after meeting criteria. The service staff are always friendly listening to concerns, answering questions. The technicians are professional and thorough and leave truck interior cleaner than when I brought it in. Symdom treats me and my Hyundai as if I purchased it from them.
Dream truck and rides like a dream
by NewChevGuy from Fairview,Alberta
January 11, 2019
This truck is perfect for me. Its not the loaded model but it has all the basics for a comfortable ride which is really what you only need for a starter.
My son came home from school, some six hours away over the Thanksgiving weekend. Upon his arrival, the brakes were making a horrible sound. I made a quick online appointment, for Friday after Thanksgiving, hoping that the car could truly be looked at on such short notice, and concerned that his trip on Sunday would need to be delayed. I called Wednesday early ans spoke to Jack. He said he would do his best, but they were very booked. Not only did they look at the vehicle, but Steve made sure the vehicle was ready for me on Friday. No small feat considering there schedule, but also with the unexpected amount of work the brakes plus required with such low miles. Symdon Chevrolet is truly a wonderful place. They bent over backwards to see that my son was back on the road Sunday in a safe vehicle. I am very thankful.
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
I drive over 40 miles to have my vehicle serviced in Mt Horeb because they bend over backwards to make sure my expectations are met. We were in Utah and I had an issue with my vehicle. We called back and talked to Steve in Mount Horeb and he was able to have our problem fixed under warranty. The dealer in Utah didn???t even bother to check his computer to see if there was a recall. This is the kind of service I always get in Mount Horeb. They are the best !
Nicest truck I’ve ever owned
by T shaw from Jacksonville,Fl
January 12, 2019
This truck has more usb and power points than u can use . It does not ride like a truck even being a 4-wheel drive. The radio is smarter than me but give me time. In my opinion you can’t go wrong with this truck
Hectic busy Monday morning and Jack was able have someone looking at my truck with no appointment. Went to sales dept. and Jack tracked me down to give me an update. Orders parts got back next day. AWESOME
Hunting for a specific model
by RobCarver from Meadville, PA
December 12, 2018
Been hunting for what truck I want for so long, I've narrowed things down to an extreme level. So finding one that meets all of my meds is hard to come by.
I recently purchased a new vehicle from this dealership, I drove 50 miles out of my way because they had the SUV I was looking for, I did most of my research online and set up an appointment. I was greeted by the SUV sitting out front running and warmed up! The salesman took down my DL info and said go take it for a spin. I love it when they have the trust in you to let you drive it without them, I don't need to hear about all the bells and whistles until I actually like the way a vehicle drives. I returned to the dealer and met with the finance dept, not only did they finance me on the spot, I was driving my new SUV home within the hour I drove in. Prompt, courteous, treat you like family and no other dealer was even close to their price. Worth the 50 mile drive each way? MOST DEFINITELY
by Walker from Seven Springs
January 6, 2019
The vehicle rides well and performs well, however its way to pricey for the current economy. I chose to pay for it so that s on me. Overall great ride.
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
This dealership proved a pleasant surprise for me by being willing to provide a complete online OTD offer, including a trade-in offer on my current vehicle, going just on the information I supplied, as well as a fair price on the new vehicle I inquired about. Though I have not acted on their offer, it was reasonable and was supplied with dispatch.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
I recently purchased my second Subaru Forester from Don Miller East (Madison). I found the vehicle on-line and my questions were quickly answered by the Internet Sales Manager. The Sales Representative and Finance Manager treated me with respect and assisted in completing the deal with humor and in a hassle-free manner. The ending price was exactly as that quoted by the Internet Sales Manager - there were no hidden costs. I drove off the lot with a smile on my face and a low-cost monthly payment. The qualities of the vehicle and of the staff have made me a life-long customer.
I love my Silverado, many more years to come
by SilveradoMcGee from Prospect, OH
January 8, 2019
I have always driven Silverado. I will not own any truck but a Silverado. I traded in my 1996 Silverado when I bout this one. May be the last one I ever buy. Best truck brand in the nation.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
very nice interior and comfortable to drive.
by musicman from Port Richey
December 5, 2018
beautifully designed a very smooth ride and lots of leg room for a double cabin. the radio has great sound and u s b ports witch are great for my music .
Woke up last Tuesday morning with a dead battery in a 3 year old truck. Called Zimbrick up to see if they could get me in to get a new battery as soon as possible. I was told to come in as soon as I could. I arrived to the dealership at 8:20AM and was out by 9:15 – 9:20AM. Could not ask for a better service being I had requested this service at the last minute. I would give the service staff an A++++ for customer care.
But would give the GM Corporate Engineering division a D- for a poor electrical design that causes a battery to not last more than 36 months. To Many bells and whistles on this truck that are not needed.
If it were not for the quality of service that I had received, I would get rid of this truck for a new Toyota when my loan is paid up in February of 2018.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
I can't begin to tell you how much my wife Lynette and I appreciate the experience we had with the Zimbrick Chevrolet staff in Sun Prairie. From the moment we first walked in the door to discuss our options, to the point when we drove off the lot with our new Equinox, the whole process was very satisfying. Everyone involved including the sales rep, sales manager, and financial rep were very professional, helpful and most of all...made the experience fun and easy. Jim Kauppinen needs a raise and promotion. Awesome sales rep! I'm 52 years old and have purchased a number of vehicles in my life. This by far was the best purchase experience I've had. I will definitely recommend this dealership to family, friends, and anyone else who is looking for a new vehicle. My father, god rest his sole, would be very proud. He worked hard for 35+ years at GMAC. I am a true fan of Chevrolet, and Zimbrick Sun Prairie made it possible for me to drive a very nice new 2017 Equinox. THANK YOU ALL!
Too many problems
by Krazynewf from Brampton Ontario
January 10, 2019
Own 2014 Silverado and I love it but I've had alot of problems ..no matter how many times I bring it to the dealership they can't find the issues... running out of warranty and problems still not fixed..
I felt they were very upfront an honest about financing, and how they could meet my purchase needs. The initial numbers of APR and price actually came under what I was initially quoted. I had went to another Chevy dealership and was told one APR and price and when I was about to make the purchase, I was given a very different APR and price.
by Jmagg from Franklin ohio
November 27, 2018
I really loved truck well equipped everything you would want just didn't have towing capabilities that I needed but was fun vehicle very sporty z71 badging just not mad for pulling airstream trailer
I had been shopping around for a 2017 Chevy Malibu for about 2-3 weeks. I finally stopped by Zimbrick Chevrolet after seeing an ad on Autotrader. I inquired about the vehicle at 10pm one night and I got a response the very next morning from a gentleman by the name of Levon Crawford. Levon was absolutely amazing and very helpful from the start, he was able to answer all of my several questions in a timely matter via email. He was also able to direct me to the online credit application which, is so convenient and time-saving. He made the process so easy for me. This was my 7th time being in a car dealership and it was by far the fastest and easiest transaction I've ever experienced. After Levon's helpful service, he introduced me to Kris Ganske who had done a heck of a job with getting me into a new car. Kris was upfront with me the whole entire time. He was able to get me the best options on financing a new vehicle. He took his time to explain how the financing process worked and never did he attempt to pressure me into making a decision. He helped me maximize my discount advantages and everything. All in all, Kris worked his butt off to get me a great deal. Once I decided to accept the sweet offer given to me, Kris then introduced me to the guy working the magic with the numbers which was Matt Schultz (The Finance Guy). Matt sealed the deal with his honesty and positive energy from the jump. I went from excited to extremely excited once I met Matt. I really respect how he was willing to give me tips on how to take full advantage of the financing process in years to come. No other finance specialist has ever went this above and beyond for me. All in all, I had a great experience here at Zimbrick Chevy and it was well worth the drive out to Sun Prairie. I would like to give a special thanks to Levon Crawford, Kris Ganske and Matt Schultz for being a great team and a great help. This has been a long journey for me and you all have done well with helping me close this chapter of my life as I begin a new chapter as a young professional and I greatly appreciate all three of you. I may not know all of you on a personal level but I can sure as heck tell that you all are good people and I hope the absolute best for you three in all of your future endeavors. Thank You!
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
Jim Kauppinen provided great service and was very professional as he walked me through the car leasing experience. I had never leased before (bought only) and Jim was patient and covered all the basis. Ryan Howard was very easy to work with as well. He made sure I understood all the terms of my lease as well as talking to me about additional services that were available to me. Jim took me around the dealership, introduced me to the service department, set up my blue tooth, set up my On Star account and showed me how all the features worked in my new Equinox. Additionally, Steve Newby was helpful and friendly as I was waiting for Jim to finish up with a customer. He approached me and asked me if I needed help and once I told him I had an appointment with Jim, Steve offered to get me a bottle of water. Very satisfied with my experience.
Most reliable truck
by Walt45 from Norwich CT
October 24, 2018
This was the best choice I had in years for trucks it a smooth ride I really enjoy it I wouldn’t never buy any other brand truck
Wanted this truck since my dad bought one. Great quality, very comfortable ride. 327 engine is slightly less impressive than the 350 engines in the older silverados. Notice a grab in the transmission when letting off and reapplying the accelerator, but mechanics say its the nature of that model. Otherwise very satisfied.
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