Everyone from Ken, Mike and Brian were GREAT!!! Buying a vehicle there was amazing!!! STOP and see them, they even give $100 if someone refers you to the dealership. The 2018 Chevy Silverado is amazing too!!
Has good and bad points
by einstein from Clarence ny
June 7, 2018
The truck is a little under powered. There are some rattles that should not be there. The hook up for the safety chains and receiver for the hitch are a 1 or 2 out of 5. The ride is quite comfortable.
they found the truck I was looking for great staff to work with went out of there way there staff drove to Pennsylvania to find a2018 2500 HD with in my price rang and got more than I expected thank you
loved truck until the DEF system started failing!
by Retiree from fort smith, arkansas
December 15, 2018
After 120,000 miles the DEF system started failing, with the cost of this truck GM should correct this flaw which continue to plague many of the customers owning these trucks,
I was seeking a newer used Silverado with several specific wants and needs. I located the best choice at Bidleman Chevrolet Buick GMC (700 miles from my home in NC). Shawn worked with me several days (via text, email & calls) to complete the deal and answered all my questions regarding making a long distance purchase from out of state. Travis advised me regarding resolving some special financial arrangements that had to be completed at my end. When I arrived to pick up the Silverado, I was greeted by Shawn and a dealership of very friendly outgoing and courteous people. The truck was ready and waiting. The final paperwork for the purchase was completed and every thing was good-to-go. It it was a smooth process and I am completely pleased with the truck. I would recommend Bidleman Chevrolet Buick GMC to buyers... local or long distance.
L5P Duramax has no comparisons
by Diezelnut from Mount Vernon, IL
December 2, 2018
I’ve owned Ford and Dodge diesels in the past, nothing compares to the L5P. The truck is comfortable, quiet and has an impressive torque range. Have not had it long enough to gauge mileage, so far it compares to the LML when it was new.
First time visiting the dealership. Everyone was friendly, not pushy and very knowledgeable. They did try to push the complimentary donuts on us! We looked at three different used vehicles and Kyler helped point out the good and bad features on each one. We test drove two of the GMC's and decided right then which one we wanted. We are very happy with the vehicle and would definitely recommend them even though they are about an hour from us.
by Nathan from Navarre, Fl
July 12, 2018
A Duramax Turbo Diesel 6.6 Liter, 8 Cylinder supplying 397hp connected to the smooth-shifting 6-Speed Heavy Duty Automatic transmission that powers this Four Wheel Drive beast.
Brian Kelley made my shopping experience First class. His shoot from the hip tell it like it is approach was refreshing. Highly recommend this dealership with Sam and Brian!
by Jmagg from Franklin ohio
November 27, 2018
Actually this was the perfect truck for my needs everything is what I wanted from gas engine to double cab even the color only concern I may have is fuel milage but with towing ability an very well equipped I think I can live with it
This dealership made car purchasing enjoyable as it should be.The salesman,Shawn Steed was very attentive and payed attention to what we were looking for in the purchasing process. After the purchase Shawn explained everything about the car and made an easy ride back to BUFFALO,NY. Travis Bush was also very professional, in explaining the financing and warranty process, I would highly recommend The Bidleman GMC Dealership for an enjoyable auto purchasing experience.
Best truck I've ever owned.
by RGR from Maytown
November 13, 2018
This truck is powerful, comfortable, plenty of leg room up front and in the back. Since it is a high country model, it has all the bells and whistles. Even a heated steering wheel, which I love. Only owned it for a year and will not give it up.
The salesman, Shawn, was very personable and professional. He was very knowledgeable about the cars on the lot and didn???t waste my time. All of the staff at Bidleman were attentive to their customers, you could tell that they were all working hard as they were running around the dealership. I walked in at 9 AM on a Saturday and left the same day with a new car. I would highly recommend these people. They???re an honest, no bull dealer.
This truck is amazing every time I drive it
by Todd from Oakfield
November 6, 2018
This truck has been a joy to drive next summers road trips with the camper will be a joy to use this truck to it’s full potential
Great price on the truck I got and for the trade in. The people are spot on no pressure and a good sense of humour.highly recommend.
it was OK
by cbush1885 from tampa fl
October 23, 2018
The most comfortable vehicle I've ever owned, it did not have a lot of creature comfort's, but the interior was designed so well and the seats were so comfortable I could fall asleep in them pretty easily. It was very bad at towing and lacked a lot of power, it was rated for 15,500 pounds and I towed 8,000 pounds, this truck seems like he could barely handle that
I was nearing the end of the lease on my 2015 Silverado. I had been shopping around endlessly, talking to every dealer you could imagine. I touched base with every local dealer; I live in the Tonawanda area. Every single one I spoke with, they were very pushy and was trying to close the deal as fast as they could. Not the beautiful people I worked with at Bidleman. They listened to everything I had to say and made sure the deal was what I wanted. Sam, Scott, Travis, and Jenn were terrific throughout the whole process. They were able to answer any questions I had. They care about their customers, and it shows as they will do whatever they need to make sure you leave more than satisfied. I was able to get a better-equipped truck for far less money than every other competitor. For all the reasons stated I would gladly make the hour drive whenever I need a new vehicle. Highly recommend
by Racejh from Champaign , IL
November 2, 2018
I loved the truck that I had before this one. This new truck is a definite upgrade with newer technologies and features with the same overall capabilities.
Travis is the man! Honest and funny. Listened to my needs, worked with my limited budget!! Treated me like family even though I had never met him! I will always recommend and go to him for my cars now!
Was time for new truck
by Chevy guy from CALIFORNIA
August 20, 2018
It's great milage is good and it has tons of power. Style is great. The dealer was fantastic didn't try to sell me anything I didn't want.
Very professional, courteous, knowledgeable and no BS. He kept me informed of all issues regarding a snow plow install on the new truck and kept his promise on delivery date. I showed up at the time specified and he was organized and the paperwork was a breeze with no delays. I would recommend him to anyone looking to buy a vehicle.
by Linda B from Brandon, FL
November 21, 2018
This truck had everything! From working hard to around town, great truck! Very comfortable and great towing. Would recommend the Chevy Silverado 2500HD every day!
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
Very unreliable truck.
by Animal Man from Frankfort, KY
October 22, 2018
Bought this truck new. It only has 60,000 miles in 7 years. Everything works fine except for the DEF system for the diesel engine. It's been in shop 4 times for DEF sensors and each time cost me around $500 to $900 dollars to get it fixed. I will not drive too far from home because never know when the sensors will break. Never buy another chevrolet diesel.
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
by steely 49 from NW USA
January 2, 2019
First.....and last diesel, as this one will last. 100k now, and drives like new. Tows my rv like a dream. Expensive, but you do get what you pay for. My Silverado 1500 gasser was good, but not for towing in the mountain passes. This beast is built to tow! Keeping everything stock for now.
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
Drives like train
by lubasha from Renton, wa
October 7, 2018
Powerful and strong. Safety is 100% in this truck Driving one is best feeling of luxury and safety #1 best truck every Recommendation it for sure.
My experience was great ! Thank you so much West Herr Ford ! The staff was amazing ! Very friendly helpful and patient. The staff was always willing to help and answered all my questions. Definitely made my car buying experience a good one! Also I received the absolute best price on my vehicle. Thank you so much!
by Dave from Lagrange wy
October 6, 2018
This truck serves my purpose it is Avery comfortable to drive service department seemed very good and quick at taking care of my trucks needs to run properly
I dealt with Joe Maloney. Excellant quality service and a genuine desire to squire my business. I was coming off surgery and was unable to get into the dealership. We handled 95% via email. When I was able to drive we completed the process in 2 days. I am now driving my new Malibu and thanks to Joe could not be happier.
Keller Chevrolet and Joe Maloney
It’s a great truck. Smooth ride and good towing p
by Curt from Wadhington Utah
January 15, 2019
This truck is great and meets all my expectations! I like the options the towing package and the comfortable drive. It’s a good value for the price!
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