Tony was very informative on how much we need to get into a great used car. We are saving right now to come in and see Tony when we have the amount he recommended. He is an asset to Robert Auto. Thank him for me.
Excellent customer service and attention to detail
by N. Woodard from Albany, NY
January 31, 2015
Nick was extremely knowledgeable and certainly went our of his way to assist me. Financing was fast and the rates were beyond competitive. I would not only recommend Nicky V's Auto Sale but I would use them again. Nick provides attention to detail and is honestly working for each of his clients. I hope people take the time to read this review, prior to visiting Nicky V's Auto Sales I had some unfortunate experiences with a few other auto sales dealerships in the Capital Region.
A pleasure dealing with Carbone of Bennington and Larry Cole who is very Helpful every step of the way answering all of my many questions presenting me all the options and always gets right back to me with anything I need.
I was looking for a vehicle online and came across what would have been the perfect vehicle for me and so I contacted Morris. They got right back to me and informed me the vehicle had just sold. They were very responsive and helpful even though I was not able to purchase a vehicle from them. They have even offered to try to find a vehicle that would fit the description I am looking for.
First off I'd like to say that everyone I had contact with during the purchase of my vehicle was top notch. I was disgruntled with the way things were not going with another dealership and figured I'd check around to see who else might have what I was looking for. Finding the right truck online at 5 am and leaving an online message, I didn't expect much. I was contacted promptly that morning (even earlier then I expected) and everything went smoothly from there forward. My salesman (Bob Neet) took care of everything and didn't make anything feel rushed or pressured. Being able to drive home with my new vehicle that night was awesome. The cleaning and detail as they readied it was great. Thank you everyone there for keeping simple and making it happen. I'll be back.
Would highly recommend this dealership, we have had no problems and they had exactly what was advertised. Even though it was black friday and they were slamming we did not feel ignored right from the time we walked in and were greeted by the receptionist.
I brought the car in with a problem that was not showing up on the computer. Your service staff took the initiative to try to work it out over 2 days. They not only drove the car but also researched the problem I was describing to them. They believe they narrowed it down to electrical loose wires. So they went into the fuse box area and tightened the connections. So far so good. I appreciate the willingness the staff took to look for problems that are not evident.
Very helpful sales consultant, Caccious. Went above and beyond to make sure I understood all of my options and made the right decision. Overall great experience.
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