Jeremy Howard was my sale representative. I can honestly say he was the best salesperson I have ever worked with why purchasing a car/truck. No pressure, non haggling approach. He didn't play the typical game most dealerships play with wanting to know what payment I was looking for. I told him the price and teuck I wanted and he delivered!!! As long as he is in the business I will be a client if his and Whitewater motors going forward!!!!
Thanks Jeremy for all the hard work.
This dealership was top notch! From the beginning, Walt welcomed my husband and me with open arms and not pushy sale tactics.
Tyler (sales) went above and beyond to make sure we purchased a family vehicle that was in our budget and meet our needs (& wants). Steve (finance) gave us clear direction on our options, answered all our questions. We felt like no information was ever hidden from us. The process was absolutely painless even with a toddler in the room! Given the fact this is a family-owned company, we truly felt like part of the family as we drove away! Thanks, Kelsey!
I have bought a lot of cars in my life and this is the first Dealership I have dealt with that deserves a top notch rating. Justin and Andrea know how to treat a customer. They made the process easy and understood my need to stay in my budget area. My wife loves her 2016 Dart. (maybe she will let me drive sometime.)
The Auto Livery staff is friendly and helpful whether it is buying a car, trading one in or getting your car serviced. They are very knowledgeable and provide top notch service. This isn’t like other car dealerships where you feel pressured by their salesman. The Auto Livery is a hassle free, no pressure automobile dealership. That is one thing I look for when I purchase a car.
They also offer very fair prices on their cars (my family has purchased multiple cars from them) and also in their service shop. I would recommend them to anyone looking to buy a quality used automobile or simply just get their car serviced here!
I am a very loyal buyer and decided to switch to Zimmer for my purchase. Decision so far is great - the entire process was much better than expected. The entire staff including Charlie Bisang, Shawn Moore and Tony Fritsch was fantastic! They were all friendly, courteous and straight forward. Highly recommended!
I recently purchased a 2015 Dodge Ram CV Tradesman from Motortime Auto Sales and had a great experience. Motortime had a great selection of white commercial vans and I choose the Tradesman because it is the perfect size for my small cleaning business. Ben (owner) assisted me with the entire purchase experience. Ben was very professional and knowledgeable on the van’s features and functionality. I asked him if he was negotiable on the price and he offered to reduce the price by about $500.00. The reduced price was fair and in alignment with Kelly Blue Book and what other dealers were asking for similar vehicles. The best part was that when I informed Ben I was in Indiana and would need to arrange for someone else to drive to Ohio to pick up the van, Ben asked where I was located and then offered to personally drive the vehicle to me over that coming weekend. He had a mother’s day function to go to in Indiana. Ben coordinated all the paperwork quickly for the sale and transfer of the title. It was an absolute breeze working with Ben and he made this purchase a pleasant experience. I rate Ben and his company a stellar “5” stars and would recommend him to anyone looking for a fair price on quality vehicles. Thanks Ben! Sincerely, Maria
I went in needing a new car and even though I got the vehicle I wanted there was a mess up with the banks so I had to get info to them about my income and make a trip back. This also resulted in me paying $50 more on my payment which I was not happy about. Also I asked about a few minor things and it never got addressed. All in all I wanted to get my down payment and my trade in back but I love my new car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
We drove 142 miles with a deal in place prior to arrival. The process went smoothly. The vehicle will go through a detail and the vehicle will be delivered to. my location. That is great customer service!
I recently purchased a used Tacoma from Joseph. I also drove 5 1/2 hours one way to get there. I read their website mission about customer service and how the customer is #1. Well, I know a lot of places say that but only a small percent "Walk Their Talk."
Not only did Joseph "Walk Their Talk" they went beyond that. I had issues day 1 and really did NOT want to drive that 5 1/2 hour trip one way again. Stephen Stackhouse, who was just awesome, sent out a driver, Jim, to pick up my truck and give me a loaner car so they could service my truck. Jim was also awesome and took very good care of my truck while driving it. A week later Jim drove my truck BACK to me and took the loaner car back. I was totally impressed with this. I would absolutely drive that distance again to purchase another truck. I am planning on this truck to last many years though but in any case I would TOTALLY recommend this dealership. Thank you so much for having integrity, honesty and respect for us consumers. YOU ROCK!!
We arrived an hour before they were scheduled to close and they were still more than willing to help us. About 3 of the staff members stayed late to make sure we left happy. They took extra time to find us the right kind of financing that worked for our budget. Excellent customer service and quality vehicles.
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