Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Patty, Boyd and Chris made my transaction quick and smooth. There's not really anything else to say. If you've bought vehicles in the past, you know how important that is. I was in, and out the door in just over an hour. That is not an exaggeration.
On Halloween 🎃 we got the best treat ever! Our awesome high quality like new 2017 KIA Sedona! Tevin was such a great professional who assisted us with finding the perfect match for our needs and situation. We had to find a new vehicle unexpectedly while working a contract job here in Maryland, 2500 miles away from home. It was a stressful time and we were sure we would have to ???downgrade??? due to our situation. Tevis, Cindy and Chris made us feel welcome, worked with us to find exactly what we needed,EXCEEDED our expectations and made sure we left very happy with our new ???upgrade???-the KIA Sedona. Rocky in the service department also did an excellent job assisting us with a couple of minor repairs to make our van like new. The extended 100k mile warranty and free Oil change/car wash for a year can???t be beat! Best auto buying experience ever. Charlene & Jeff M.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
I like their knowledge and how courteous they are. Although the vehicle I had purchased had a couple issues, they worked hard to make sure the problems were fixed properly and I was back on the road quickly. Thanks Guys !!!
Excellent to do business with.
Farhan made my transaction seemless. I found my car on truecar. Thwy contacted me right away. They offered me a very fair tradein on my truck just by sending them photos.
Got our deal set. Drove from NY to VA finalized everything and was driving home in my new car in less than an hour.
I highly recommend. Better than any dealer I have ever dealt with.
Joel Piller, Anuj Bharadwaj, Francis Mendiola and Guy Eberhart all worked very well to see that my needs were met with an honest trade allowance and competive deal on a sweet 2018 Chevrolet Impala Premier. No tricks or hidden fees were employed during the process and they saw that I was in and out in a timely fashion. I will continue to send all friends and family to this top notch dealership going forward.
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