For the most part, this dealership is not bad and are legitimate. I could be picky about certain things with my car purchases and the years I’ve been with them, however at the end of the day, they always take care of me as a valued customer and I appreciate the service.
This dealership was great overall! I worked with both Joe and Ryan and both were very professional with outstanding customer service. Joe helped me in picking the right car within my price range as well as the features I was looking for. I was VERY satisfied with my 2017 Chevy Cruze LT. Ryan in financing was great, he helped me get the best deal as well as give me financial advice that really helped close the deal for me. These two together gave me the confidence in buying from this dealership, it's no wonder they have a lot of repeated buyers, my family included.
I walked in knowing what I wanted to see & buy. Deciding whether to go new or not was the issue. I decided to go with used. I am happy I did! I had a horrible time at the previous dealership that I was at 10 years ago & this chevy dealership made buying a car easy! Thank you esp to Juan Jacome for dealing with me & my family.. esp my dad! Thank you for staying hours past your shift! Haha You guys rock!!! We also dealt with the finance guy: RYan Sitter. He was great as well! No complaints! Super nice and to the point! Thank you as well for ALL of your help! :) - Candice S.
From the minute I walked thru the door to getting handed over my new keys, my experience here was very professional, easy and overall satisfactory. My family has been coming here for years and the reason behind it is simple, this dealership has some of the BEST deals and the greatest customer service I've experienced. Joe Grahovec helped me first by going above and beyond in finding me the best car within my price range. He found me a great car with very little mileage and all the features I was looking for. He was very knowledgeable of the cars and had great customer service. Ryan Sitter was the finance manager that helped closed the deal for me. Not only did he give me an incredible closing deal but he also gave me GREAT financial advice about insurance and ways to save money. This dealership gave astounding service and I will recommend to anyone looking to buy a car!
I absolutely LOVE my new 2018 Chevy Malibu. Dmitri Kostyuk and Rolando Deluna were awesome!! I had a 2016 Malibu that I had WON as part of the NWI Times & Chevy Dealers contest. I was devastated when a young girl plowed into my car while my 18 year old daughter was driving it. (Her and her friends came out with only minor scratches - best car ever in safety features!!) I didn't want to have to replace it and end up having to put additional dollars towards it over what the insurance settlement provided. I found a 2018 demo that allowed me to purchase this car dollar for dollar from insurance money. I looked at other vehicles in my price range and nothing compared to this. This is my third Malibu, and I love it! Thank you Demtri and Rolando! I came from Griffith to get this car and it was worth the drive !
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
Joe Hamdan Greeted Me and My Mom At The Door. He Was Very Professional and Friendly. I Told Him My Situation and He Made Things Happen. He Was Knowledgeable About His Job. I Drove Off The Lot With A Brand New 2018 Malibu. Thanks A Million Joe!!!
Jennifer and Sam were such a great help ! Went above and beyond and exceeded my expectations! Walked out with a brand new 2019 Chevy Equinox, exactly what I was looking for. Both were very patient and worked very hard to make sure I got what I wanted . Thank you again to Philips Chevy in Frankfort!!
The most expensive dive keg I ever bought. Game in to get a key made ended up buying a vehicle.Sean was easy going. I wanted to look at the new trucks they showed me one but it was not the trim I wanted. They found another and did a dealer trade.we wrapped up the deal relatively quick. Car salesmen have a bad reputation and I think there's some truth in why they do. However Sean and the folks at wickstrom were not pushy, in fact they were laid back and let things happen at the pace I chose. Never felt pressured. The folks there did their job without all the pushy BS that you expect to get when you go to buy a car. I looked on truecar and had sales people calling me constantly like fresh blood in shark infested waters. Give wickstrom an opportunity they won't harass you they'll help you out.
Always excellent, courteous service. Mark Conover always finds what I want and works with me to Come to a fair price that I can manage. If my vehicle needs service, I trust Wickstrom to do the Best job ever. I've always been happy and more than satisfied with every vehicle I've ever bought Going back over 40 years!
I visited Wickstrom Chevrolet and was helped by Sean. I really appreciated his patience and knowledge. Sean showed me 2 models, and we test drove both. Sean is an honest salesman. I have worked in the automotive industry for 14 years, and every word he spoke to me was truth. He was not overbearing or too assertive, as I have experienced with other salespeople during my adventures in car shopping. Sean asked me how I felt about the 2 different models I drove, and it helped me figure out which Chevy really sang to my heart. Though I did not strike a deal at Wickstrom, I thank Sean for helping me realize the Impala is the best car for me. I would definitely come back to Wickstrom next time I want to buy a car to give things another go.
Debbie always takes excellent care of me and my family. She sold us our last car and was awesome. So when we were looking for another vehicle, of course I came looking for Debbie. She genuinely wants to get you the best deal and does what she can to make it happen. Thank you for making a big purchase enjoyable and easy!
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
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