My wife and I recently purchased our first vehicle from Mercedes-Benz Columbus. We have had a number of positive experiences with other dealers, but this purchase was different. The dealership has a unique way to connect with the customer. You feel more like you are dealing with your family rather than someone you just met. The product knowledge and courtesy of staff is similar to many dealerships. What sets them apart is the trust you immediately recognize as genuine and sincere. We were looking for more than just to purchase a new Mercedes. We were seeking to find a dealership that we could build a relationship built on trust. We were also trying to find a dealership where the staff and owner were committed to the long term and looking past the immediate sale. All of the staff we dealt with has been with the dealership 10 years or longer. If you are looking for a dealership you can build a relationship that will last and will probably have the same staff for your next purchase Mercedes-Benz Columbus is where we think you should start.
I went in for an oil change and Tyler couldn't have made my experience any better! From the moment of opening my door to giving my keys backs, he was polite, energetic, and extremely knowledgeable. Thank you Tyler for making my morning a great start!
by Tennille and Scott Condrey from Phenix City, AL
September 16, 2017
We bought a 2013 Jeep Cherokee from Danny Minor at Bratton Automotive this weekend. The service was great, and the staff was very helpful and friendly. They went out of their way to help us get financing, and get us into a car we will love an enjoy. We would recommend their dealership to all our friends and family.
Thank you so much for the help and the great service!
Tennille and Scott Condrey
Bratton is by far the best place to buy a New or Used Car. They have the best customer service around. If they don't have what you want , they will get it. And the best part is they will work with you in every aspect to meet ALL your need's. I would recommened Bratton Automotive to everyone. But! don't just take my word for it, just go by and see for yourself.
I have purchased a dozen new autos in my life. This was the best experience I have every had when buying a new car. The salesman David Breedlove is a super person and so easy to talk with.. The sales manager Mr. Jimmy Scoggins was also super and helped us to get a very good deal. My wife and I highly recommend this dealership.
They spelled my name wrong and couldn't finance $9000.Then they tried selling more expensive cars. Took over five hours to leave dissatisfied. Ford got me financed four $17500.00 the next day. My FICO score is 729.
I was out looking for a new car.Not really going to purchase one that day, but
my salesman Mike Chittum was so friendly ,not pushy, but showed me several
crv's and explained the differences in each. I felt so comfortable with his knowledge and genuine care , that I purchased one that very day. Mike has followed up with a thank you call, and to ask if I had any questions. Financing went
smoothly as well and everyone there was so friendly. My very best car buying experience. JoAnne R
MR. OTIS PRESTON, WAS VERY, VERY HELPFUL, KNOWLEGABLE, ANSWERED ALL QUESTIONS ASKED OF HIM. HE'S VERY PROFESSIONAL WHEN IT COMES TO HIS JOB AND CUSTOMER SERVICE. WE ENJOYED OUR VISIT TODAY AND THE PURCHASE OF A 2018 SILVERADO. WE DEFINITELY WILL REFER FAMILY AND FRIENDS TO HIM.
Had a good selection of diesel trucks. Allowed for multiple options at one location.
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