I first searched the whole area for a 2017 expedition el xlt with the options I wanted, couldn't locate one, my wife searched and searched and stumbled across one at battlefield in culpeper, looked on the GPS and they were about a hr away from me in Manassas va, I emailed the manager Melissa and she took complete care of me, she gave me a trade in value with out even seeing my two trades, and she beat a local dealer ship by 5k! Without even seeing my cars, I went ahead and did my financing over the internet which was smooth and the next couple days I brought my vehicles to culpeper and have to say this was one of the best car buying experiences I have had, Melissa introduced me to Cheryl who was a awesome sales lady and Austin in finance made everything so smooth thanks again battlefield I will definitely be back for another vehicle!
Ignore my last review. I wrote that out of frustration.
When they heard about my issue about a used car that I bought from there, they immediately worked hard for me to get my issued resolved. They went and fought for me and made sure that the coverage for the extended warranty went through.
Then they provided me with a brand new rental! They kept me informed of the process each step of the way and were so kind and courteous along the way.
My friends and family were shocked and surprised at how well a car dealership treated me that they want to go there for their next car.
I don't know of any car dealership that treats their customers so well, I would recommend them time and time again.
I was a out of town buyer and 80% of my dealing was over the phone - Johnny and Garan made the process very easy and smooth - arrived at the dealership and left very happy- definitely recommend these guys!!
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
I was doing a nationwide search for the perfect mustang and finally found it pop up at Sheehy Ford Warrenton. I inquired about it through the website and got a very prompt response from Gary Stiles. I asked for him to personally look the car over very close and describe even the smallest blemish. He said he couldn't find any and video called me to show me the car as best he could. I took a chance and bought a plane ticket to check it out and the car was exactly as he had described it. He picked me up from the airport and had me on the road driving home within 2 hours of landing in DC. I would describe this as a very straightforward car purchasing experience - no pageantry but also no unpleasant surprises. Gary was very pleasant and the whole thing went exactly as advertised. I would buy from them again without hesitation, even though I live 700 miles away!
Great service I purchase a 2013 toyota tacoma the following week I got check engine light on I call Lisa plummer service manager and she toll me to bring the car nex day I drove the car to the chop Mr`pepe check my toyota he found the problem and make an scheduled to change the part great team work keep doing it and also Mr Mallie sales did very good job too
I have been dealing with Country Chevrolet for a number of years. Last June we bought a new Silverado from Bobby Soutter and the deal was great, I got a good price for my old truck and a good price on the new one. We decided to buy a new Chevy Malibu so we went back to Bobby and again we made a great deal. Bobby will find rebates and discounts to give you the best deal possible. He worked hard searching for discounts and saved us several thousand dollars. I have bought several vehicles from Bobby and if I buy another one it will more than be from Bobby Soutter. The man has 16 years experience and waiting for your call.
I take my truck to Steve at Country Chevrolet to have my truck serviced. I always go to Steve Chipman because he has been the man when I need service. He is a person that will answer your questions and give you excellent advice when asked. He answered a question concerning warranties and I took his advice. When I had a problem with my A/C on my truck and because he explained why extended warranties were a safety blanket, the A/C was covered because of what he advised me to do. I will not go to any of the other service agents. The others are good but my preference is Steve Chipman.
by Russ "Downtown" Brown from Warrenton, VA
July 5, 2018
Great easy transaction with Russ "Downtown" Brown. Honest, straightforward and simple. First time ever in a dealership where I did not feel like they were simply trying to wear me out. Deal with Russ and thank me later!
I went in looking to test drive a new Jeep Cherokee Latitude and drove home in one that night thanks to the great customer service provided by my knowledgeable sales consultant Cody and my helpful finance manager Eddie. They both made the entire process of purchasing my new vehicle practically painless with great attention to detail. I am thrilled with my new car and would highly recommend Chrysler of Culpeper to anyone looking for a good deal on a great car!
Kevin Smith was very helpful, he found the perfect Truck for us. Country Chev is a dealership willing to listen to our concerns and our wants. We did not expect to buy on our first trip, but we did just that and are happy with the product. We feel we were taken care of and we received a more-than-fair price. I highly recommend this dealership and will use it again.
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