Used Chevrolet for Sale in Concord, NH

After having had a bad experience with another dealership, The overall buying experience at Bank's Chevrolet exceeded all my expectations. My custom factory ordered z71 suburban was delivered ahead of schedule with all the options, including the dealer-installed, exactly as ordered, no issues. Thank you Mike Vaillancourt for making this an excellent buying experience!!!

This dealership stopped by to pick up my car at my house then he takes it to his house so he can drive it to banks the next day to be repaired. This way I don’t have to take off time from work and drive down there and wait while the vehicle is being repaired. After repairs done the service manager drives my car back to my house pick up his truck and it’s all said and done this service is phenomenal!

Banks provides excellent customer service to their customers. I purchased my vehicle there and was impressed with the service from start to finish. I also recently had my vehicle serviced there for the first time since i've owned it and the service was great! I will most likely continue to use Banks as my goto service provider for my vehicle and its maintenance over the next 6 years or so.

The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!

great experience, would definitely recommend them to friends and family. I had a bad experience at Holloway GMC in Portsmouth NH and then drove 1 hr to Banks in Concord. They treated me with respect and took care of the issues

Quick in and out. Easy as can be and the people were great. Couldn't have asked for a better experience than I had Thursday night at banks.

I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?

Staff are knowledgeable, friendly, and courteous with convenient wait times, every effort is made to accommodate repairs. All important, waiting area is comfortable, especially appreciated if you opt to wait while repairs are done.

As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.

Salesman Kyle Geddes. Everyone is so helpful and freindly. I enjoy Phil always there to greet you at the service entrance with a nice smile

truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.

i know from past experience at BANKS that i get the best treatment and service. sales and services are always a good positive visit.

THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!

I have been having my car serviced at Banks for several years. The staff are great and the servive is quick.

Grey size just moved really fit a lot in it And a comfortable relaxing ride love the heated seats. Love car play makes things easier while driving.

Service was awesome ! Great customer service ! Returned my call immediately any time i had a question Thank You !Would always recommend them to anyone ...there waiting room and service area are clean and you dont have to sit in a old runned down stinky chair while waiting for your vehicle to be done like some shops that are just money hungry filty places.

I needed a second vehicle and this one fit the bill! Cute, inexpensive, good gas mileage. So far, I like it alot! Not super fast but fine for me. 👍

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

On Wednesday 09/12/18 I went to Merchants Auto for the first time. I was greeted at the front door by Joe Hodgson. Joe asked me a few pertinent questions and proceeded to show me what was available for cars within my price range and vehicle preference. Joe was the opposite of the steriotypical car dealer. He was low pressure with a great knowledge of the dealerships inventory. We took a couple of test rides and I told Joe that i was interested in one of the Altimas I had driven. Joe and I went over the particulars about the car and the services available at the dealership. I had developed an early rapport with Joe who was about my age, lived in the same town, and shared common interests such as golf. I decided to go ahead with the purchase so Joe introduced me to Scott Chavanelle to go over the financing. Scott was also very professional yet personable. we found out we had common friends near his home in Belmont. After taking care of the paperwork and a couple of hand shakes I left anxious to pick up my car the next day. When I got to the dealership Joe greeted me and told me everything was all set and brought me to the service department where I met Cam Inman. Cam explained Merchants service plan and gave me an appointment for my first 4000 mile service. He too was professional and courteous. I was then able to drive away after having a positive experience for my first purchase at Merchants Auto and certainly worth a positive review....Well here's the rest of the story...Sometime over night someone broke into my house, stole money, and when I woke up and found my key fob missing from the kitchen counter I thought possibly I had dropped it outside when I retrieved my phone from the new car the night before. I traced the area where I had walked and found nothing, turning the corner in front of my building I discovered the parking space where I left my car was empty. Someone had stolen the car I had possessed for less than 12 hours. Shock and awe was an understatement. I called the police and my insurance company to take care of the reporting as well as my employer to say I would not be making it in. The insurance company informed me that i did not have rental insurance on my new policy(I was never asked if I wanted it) so my next call was to Joe at the dealership to ask if there was any way I could get a loaner because the way it looked it would have been out of pocket for who knows how long. Joe felt bad and couldn't believe what had happened but couldn't make that decision and told me that normally that was covered by the individuals insurance. He did, however assure me that as soon as management arrived he would find out if anything could be done. I spoke with Joe later on in the day and he told me he thought something would be worked out and that I should hear from Cam. Sure enough Cam called and told me to come on up and pick up the loaner that had been approved. That was a huge relief and over and above what would have been a lesser decision at another dealership. Fast foward to Tuesday 09/18 and my car was recovered by the Merrimack police and the next day the thief was also apprehended in Merrimack. That Wednesday I brought the car to the dealership to have it checked out (Luckily the only damage was a gasoline spill in the trunk). Cam checked the car out and asked if I could leave it for a day so they could go through it and re-detail it so it would be just as it was the day I took it home. Once again service above and beyond the call by the staff at Merchants. I would be remiss if I didn't thank the person who approved all my requests Marcus Luce. Marcus although I did not have the chance to meet you thank you so much for your efforts and understanding during this debacle. Because of you and your staff you have gained a customer for life and believe me this story has been told many times over the last couple of weeks and will continue to be told. Sincerely Tom Magee Merrimack NH

Disclaimer: Ryan is my brother, but what I am saying below is 100 percent true. He truly took the time to put me in multiple vehicles, did not push his wants on me, and made sure to point out any issues the car I was buying had (and had them services before I took it off the lot). I needed a car after my BMW died after a long life. Fixing it would cost at least $3,600 and probably more next year for transmission work. So I reached out to Ryan at Merchants. Originally, I was looking at at '15 VW Passat, but as we drove it and really looked into other options, I realized I wanted something AWD and maybe a little more power. We checked out Subarus and other VWs until we came across a '15 Chrysler 200S AWD. I had heard they were not great cars, but Ryan mentioned the '15 were overhauled and were getting more positive reviews. Upon quick research, I saw he was right. Once I settled on this car, he worked with me to address all financing issues quickly. While I have solid credit, these things can still take time. He did prep work to make sure all issues were addressed without hesitation. However, where he shone was the servicing of the car. When we looked at the 200S, it had just arrived at Merchants. It drove fine to me, but he had the service department spend two days making sure it was perfect. He even stayed after work on a Sunday (4:30 p.m.) to make sure I got my car before my work week started. Again, while I am related to Ryan, he could have easily used that to cut corners (and I likely wouldn't have said anything). However, his customer service approach and time to really seek out what the customer wants is how sales should be. If you get Ryan as a sales associate, I truly believe you will find him to be someone who want you to come back to Merchants for future purchases.

We are so very pleased with how our purchase of our new vehicle went at Merchants Auto in Hooksett NH. Our story goes like this???my husband and I live in Vermont and we both work in Massachusetts, but we listen to a radio station out of New Hampshire???106.1, we hear the Merchants Auto advertising on the station and enjoy the ads very much, we have our favorite??????Billy, this is getting outta hand???, anyhow, Merchants Auto, your advertising works! When we were thinking of trading and buying another car, my husband immediately said ???let???s go to Merchants Auto???. My response was way over there? (1 hour 45 min drive) We looked around in our town and the only vehicles affordable had 75000+ miles, I don???t think so??? We took the drive and we were so pleasantly surprised with our experience. The minute we got out of our truck (with our very timid 10 month old rescue pup) and headed for the door, we were welcomed by 2-3 employees and they had no problem with bringing little Lucy in with us, I knew I would like them right away!! Our salesman, Rodney Mathews greeted us and Lucy and his first question was if she needed any water???awe???so we sat down with him and explained exactly what we wanted and what price point we needed. He had a huge list, 4-5 pages of vehicles and began telling us about a 2013 Nissan Rogue. So, I wanted to go over the numbers before driving it and falling in love with it, and he did just what we had requested. Then came the test drive, my husband was like, ok, you take it for a drive and I will stay here with Lucy???Rodney insisted that she go with us???who ever heard of a dealership letting a dog in a vehicle for a test drive???not this girl! Needless to say, we drove it and fell in love with it! (Lucy too!) Before leaving with the new vehicle, while Rodney was setting up and explaining the blue tooth, Lucy started ???kissing??? him from the back seat! Rodney then walked us over to the service area to introduce us to the service department and set us up a free oil change, as well as informing us that had we lived in NH the inspections are free! He also informed us that they have a ???runner??? that will be delivering the Vermont registration paperwork as well! We just wanted to let Merchants Auto and especially Rodney Mathews know how appreciative we are with all that you did for us, we felt like you were a friend, not just a salesman, with not one feeling of ???pressure??? at all. We just feel that Merchants Auto went above and beyond for us and it is greatly appreciated, and we can???t say enough as to how pleased we truly are. We will and already have recommended Merchants Auto! Thanks again and again??? Andrea, Jim and Lucy

We recently bought a 2009 Lincoln MKZ. Chris Grant was awesome- knowledgeable, no pressure- very professional. The car is beautiful! Like new inside and out! I love it! The Grant Family is a class act. I would recommend State Motors highly!

Great experience. It was quick and easy. The staff were friendly and helpful. I also enjoy the rebate :)

This car was lower miles fit my monthly payment requirement, comfortable and sharp looking. Time will tell to its reliability. So far we love it!

I recently brought my RAV 4 (2017) in for body work due to the fact that I backed up into my buddie's garage. I can't say enough about how well I was treated by Brendan Quigley and his staff. Brendan was easy to deal with, friendly, courteous, knowledgeable, and efficient. He gave me a quote right away, contacted my insurance company, and made an appointment for the repairs in a timely manner. When I arrived with my car a rental car was waiting for me. What service. The car was repaired within the time frame Brendan gave us and looked like nothing had ever happened! We have used Cantin's Collision Center on another occasion and had the same excellent service and work completion. Thanks, Brendan, for your expertise and customer service. Cantin Chevrolet is lucky to have you on their team!

2018 Silverado 1500 Z71 LTZ 4x4. Rides like a cloud. Z71 dont play. Plenty of power with the 5.3L. I dont have a sun roof and I dont have blind spot monitoring, but every other option seems to be installed on my ltz. Love it. Will never go back to a suv

Jeff Lorenz was very professional, patient and outgoing. Very knowledgeable and I'd recommend anyone to go see him when buying a car!!!

It’s spacious and beautifully designed. My children love the rear entertainment system. The drive is smooth and quiet. I have no regrets in making my purchase.

We had the pleasure of working with Steven Ricker, who we highly recommend. We had gone to a previous dealership, where we have bought our last four, yes four cars, and left that dealership feeling uncomfortable and overpriced on the car we wanted. The next morning we went to Betley Chevrolet in Derry, NH and couldn???t be more happy that we had. Steven showed us the car we had in mind as well as an additional car and we never felt pressured, rushed, or haggled. We talked numbers for the ???new??? used car we wanted as well as for our trade in and left feeling very excited about our new opportunity. We did leave without finalizing the deal however as we decided to wait out the first dealership we went to so that we could hear their final numbers. Steven didn???t make us feel uncomfortable or act upset that we didn???t seal the deal and was very patient with us as we waited to make a decision...unlike the other dealership that called me back three times after I finally turned down their deal...each time offering me a ???better??? deal. We, as I stated earlier, went with a newer than our car, but used car, which we were slightly weary of as we have always opted to buy new. However, Betley washed the interior and exterior of the vehicle, changed the wiper blades, filled the gas tank and we felt like we stepped into a brand new car! Thank you Betley, and mostly, Steven for making this one of the best car buying experiences, which wasn???t our first (6) cars later for us, and definitly not our last with Betley.

Very Reliable Vehicle (Excellent For Uber Or Lyft)! Loaded With Extras, Including 4WD, 4-cyl Good On Gas Engine, Bluetooth, Backup Camera, USB Connections, and much, much, more!!!

From the minute we walked on the lot and were approached by John Mazzy we were treated with a respectful, no pressure attitude. John walked us through several vehicles and showed great patience as it took a bit of give and take to get the truck we wanted. We felt as if our needs mattered and it wasn't just about the dealer selling something. Buying a car can be an anxious experience but John certainly did his best to make us comfortable and absolutely sure we were happy with our purchase. The only negative thing is I wish they still had some kind of customer loyalty reward incentive as this was my third purchase from Betley's and was hoping that would get me a rebate of some sort. Other than that, a pleasant experience and I highly recommend asking for John Mazzy when you go. A thumbs up to George Hurst for finding us the best financing available. BILLKAT17

Overall i am pleased with the car, it appears small from the outside compared to other crossovers but it has ample room. I dont feel cramped in it as opposed to the large sedan(Lacrosse) i was considering. Pros- It has plenty of pep when you hit the gas 252hp turbo so you are never lacking for power. Lots of tech features along with modern safety features . Collision avoidance ,Apple Car Play Etc. Stylish and sporty, AWD option and 19inch wheels. Good gas mileage. Cons- occasional issues with the accessories (bluetooth and AppleCarPlay).The startstop system can get annoying but it doesnt bother me as much as most reviews ive seen. That being said i would turn it off if i could, im not really sure it saves gas.