Recently, I purchased a used Chevy Cruze for my son to commute to college. Jason Cook helped with all the details and he was very helpful in accommodating our needs. He was very knowledgeable about the car and very pleasant to deal with. I will definitely comeback when I want to purchase another car in the future.
Well done Jason!!
2013 Chevrolet Cruze 1LT Review
Too much trouble
by CalisseCruz from santa ana,ca
May 1, 2019
I love the design and comfort of the drive. What I DON'T like are all the issues with it.
-Electrical faults and or shorts
- Pcv replacement
- Navigation issues
Chevy if you see this review please contact me. I would like these issues taken care of.
2013 cruze owner
The service dept really saved the day for me today! I was almost home after 2 long days of traveling for work and my low tire sensor came on. It was 4:45 and almost closing time but they got me right in, fixed my tire and had me on my way home in 20 minutes! It would have been a slow start tomorrow with a flat tire if they hadn’t gone the extra mile! Thank you!!
Becky Heck, Barneveld,Wi
2018 Chevrolet Silverado 1500 LTZ Review
2018 chevy silverado
by eduardo v from romeoville
May 6, 2019
truck has plenty of legroom in the front and back, the ride feels smooth compared to other cars,Also I like the remote stare led head lights.
We were looking for a larger truck to pull a heavier camper. Our search took us to the local dealers here in Dubuque. Could not find any trucks or sales people that satisfied us. Some had no idea what they were even trying to do while attempting to convince me of what they were even selling. Being an Engineer for the past 40 years makes it pretty easy for me to sort out the facts. We started visiting with Julianna via text, emails and phone conversations. She seemed like a delightful lady and we're sorry we didn't get to meet her due to her class she had to attend. She turned us over to Aaron. He was very impressive. Not pushy and very friendly and knowledgeable in spite of patiently explaining the workings of a Ford product at a Chevy dealership. He was very helpful in setting up the Bluetooth and did a fantastic job showing (two seniors) the workings of all the crazy high tech features. Kudos to Aaron and a big "Hi" to Julianna. We will be back again and highly recommend your dealership. Regards, Tom & Jane Nielsen
2018 Chevrolet Volt LT Review
Great electric car with gas backup.
by Brendan HVAC from Franklin, MA
April 16, 2019
This car is great on gas. I bought a supercharger and now I only get gas every other week. The handling and features are great.
This is an excellent dealership. The service is great and the client service is the best I have seen. They always fix any issues with my car and explain everything to me. They have a very nice facility and the staff is really nice. My 4 year old son can't wait until the next oil change. Thanks Bergstrom!
2019 Chevrolet Trax LT Review
Will never buy another one
by Jamesbausman from Weedville Pennsylvania
May 14, 2019
Brakes goes down to almost the floor when stop pull to the right when you leave go of the wheel back seat no rooml my Cruz is better2017 gas and brak paddle to close i hit the brakes then drift down to the floor and side of my foot hits the gas paddle bad car sucks
Bergstrom Chevrolet Madison/ Mike Lee is the best!
by Scott Rhule from Madison, WI
November 6, 2018
4.5 (38 reviews)
My experience at Bergstrom Madison was OUTSTANDING. Mike Lee my service department adviser did a superlative job in helping me on 2/27/17 and again on 3/8/17. Mike was extremely professional, courteous, respectful, helpful, creative and and he did an outstanding job of meeting my the service needs of my vehicle. I could not recommend him more highly. I request him every time I come to Bergstrom Chevrolet Service Department. I would not consider taking my car anywhere else other than Bergstrom Chevrolet, and I would not buy a car anywhere else other than Bergstrom Chevrolet. I very much appreciated the fact the Mike Lee arranged for my car to be appraised right when I was in the service department getting diagnostic and repair work done, as I had requested. Mike Lee was able to get this done during the service visit and I did not have to request a separate appointment for this. This was truly exceptional customer service. I could not be more satisfied.
2017 Chevrolet Tahoe Premier Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
I was totally satisfied with the auto repair services that I received at Bergstrom Chevrolet with service adviser Mike Lee. As usual, Mike Lee did and outstanding job with my car and he was extremely professional, courteous and helpful. The diagnosis and the car repairs were completed in a prompt fashion while I waited in customer lounge for a short time. Bergstrom Chevrolet and Service Adviser Mike Lee provide the best car service that I have ever seen in many years. I highly recommend them!
2018 Chevrolet Traverse LS Review
Love the size, shape, handling, mileage & hitech
by TomC from Harpers Ferry WV
March 31, 2019
Early 7-17 production, serial # under 120 currently with 11K+ miles running on original computer programming. Operation has been impressive and flawless to date. Oil/filter changes only. Transmission with new clutch mechanism has a more solid feel in the lower gears like a manual tranny - likely what many might mistake as a "shudder" if gas pedal is jerked. GMs doing something right - 29-30+ mpg highway running a 310 hp V6 engine which will 0-60 in lower 6+ sec.
You can tell what a dealership is like, when they are confronted with a service issue that requires understanding the customer's point of view and what needs to be done to correct the issue.
2018 Chevrolet Equinox 1LT Review
Best vehicle ice ever owned, until...
by Locked out from East Grand forks, mn
May 13, 2019
I have had my 2008 for one week now so OnStar and membership weren't included. Came with one key. Everything went great until i started the car so my husband could move it AND IT AUTO LOCKED THE DOORS!! That's right, car running, only set of keys in the ignition and the doors were locked!! I had to wreck the visor on the driver's side and spend a half hour fishing around with a curtain rod to unlock the car!! What kind of car locks you out AFTER you've started the car with the doors unlocked?!?
I was able to get in for an oil change on short notice (within 24 hours). I appreciate everyone's kindness, courtesy & promptness. Everyone I dealt with is a true professional: the receptionist who answered the phone, Peter scheduling the service, Mike greeting me, walking around the car and telling me about the windshield wiper special :) and the mechanic taking care of my car quickly - I was out in less than 45 minutes!! Thank you all - you're the reason I keep coming back!!
2017 Chevrolet Cruze LT Review
Ive had it just 3 weeks and i really like it
by Cruze47 from Findlay,ohio
April 28, 2019
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
I went to this dealer to see a used car. I don't live near this dealer, I didn't act fast enough and someone else bought the car before I could get back up there. They had the car listed at a good price and also offered a good price for my trade-in. I found them much easier to deal with than my local dealers...I would have felt good about handing over my money to them but it wasn't meant to be!
2015 Chevrolet Equinox 1LT Review
by Debdo19 from Bonney Lake, Washington
May 12, 2019
This vehicle met most of my needs. Except it is higher so I have to stretch my leg to get in and due to my height I have to get on my tip toes to close liftgate
I was looking at a car (Buick) at a different dealership that was in my price range when I found the same car but with 10,000 less miles on it, but it was out of my price range. Your dealership was able to work with me to not only get the price in my price range, but you made me feel comfortable with the purchase as well! Buying a car can be stressful, and you made it very stress free.
2016 Chevrolet Cruze Limited 1LT Review
Most reliable car
by rogerst from Milwaukee, WI
April 29, 2019
I think it great for transportation and it really can be used for business or personal use. and tranportation of family and friend or self.
Went into Symdon to get pricing on a 2016 Equinox. Ended up with a 2017 for about the same money we were paying on our 2014 Equinox. Very easy to deal with and got the new truck ready the same day! This is our 4th vehicle from Symdon, and will be back when we need a new one.
2018 Chevrolet Silverado 1500 LTZ Review
by Great car from Miami fl
May 13, 2019
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
I went in to look at tahoes when the snow was past my knees and the only one I haven't looked at, was the exact type I was looking for. The sales representative was very helpful and I was in and out with a great trade in value! I will be buying my new stingray here also! Thank U!!
2018 Chevrolet Silverado 1500 LTZ Review
THIS IS INDEED ONE IF THE FINEST VEHICLES I'VE OWN
by BUYING CHEVROLET IN ATLANTA! from EROS LOUISIANA
May 6, 2019
THIS TRUCK IS GREAT. WE LOVE THE SIZE AND THE COMFORT I REALLY LOVE THE FACT THAT WE CAN CHARGE BOTH PHONES IN THE SAME AREA THREE DRINK HOLDERS CONVIENTLY TOGETHER. THIS TRUCK IS GREAT!
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