I must say the service department lives up to the mission statement of this dealership. Looking after the concerns of customers. I had a serious electrical problem with my car, not easy to diagnose and easy to exaggerate in time required. Val the service advisor plus the technician envolved solved the problem and keep me updated with the progress. Kudos to La Quinta Chevrolet Cadillac.
2014 Chevrolet Equinox LTZ Review
First Chevy I’ve owned
by Dietz from Columbia IL
May 10, 2019
This car was lower miles fit my monthly payment requirement, comfortable and sharp looking. Time will tell to its reliability. So far we love it!
I needed to bring my car in for scheduled service, and called looking for a same day appointment. They were more than able to accommodate me. I drove my vehicle down, and I was shuttled from, and back to the dealership, with the work done at its promised time. They didn't look slow that day either, but they were able to keep both of our busy schedules going. Well done!
2017 Chevrolet Bolt EV LT Review
Good EV option from mainstream automaker
by Antrey from El Paso TX
May 8, 2019
Good option if looking at a low mileage, used EV. If buying new, the entry level options of the Tesla Model 3 are a better deal. The Bolt has intuitive and easy to use and understand controls and displays. The range indicators as in other Chevy plugin vehicles are very accurate and it is easy to beat the indicated and rated range. Acceleration is good and handling and ride comfort are both solid. I am 6' 0" tall with a thin build and the backrest of the front seats were not very comfortable for me. Seats felt like they were forcing me into a slouching posture. Other shorter drivers and passengers were comfortable.
Very friendly and care about the customer. They greet you and if you are sitting outside someone always ask if you have been helped
2017 Chevrolet Volt LT Review
NO MO GAS
by BlackHillsSheppard from Rapid City
May 8, 2019
Techie, snappy, fun, and sharp. The car is very impressive. Handling is not a sports car but it was designed to get you around with less of a footprint and save $. They are killing the electric car by discontinuing this smart vehicle. Meep costs down by subsitizing till we can get the prices down.
The Service Department continues to deliver exceptional customer service. The service manager, Dan Gomez, and his team are true professionals.
2017 Chevrolet Cruze LT Review
Ive had it just 3 weeks and i really like it
by Cruze47 from Findlay,ohio
April 28, 2019
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
CAR TOWED TO DEALERSHIP AFTER HOURS ON A SUNDAY. SALES MANAGER HAPPENED TO BE IN AREA AND WAS EXTREMELY HELPFUL IN WRITING NOTE TO SERVICE AND TAKING CHARGE. SERVICE DEPT WAS VERY HELPFUL AND RAN TESTS ON MY CAR AND REPLACED BATTERY. ALSO CHECKED TIRES, ETC. AND NOTED DIFFERENCE IN AIR PRESSURE FROM SERVICE AT ANOTHER DEALERSHIP 10 DAYS PRIOR. TRANSPORTATION PICK-UP AT MY HOME SO THAT I COULD PICKUP MY CAR. POLITE, ACCOMMODATING, AND VERY HELPFUL AND INFORMATIVE EXPERIENCE. THANK YOU.
2013 Chevrolet Cruze ECO Review
Too much trouble
by CalisseCruz from santa ana,ca
May 1, 2019
I love the design and comfort of the drive. What I DON'T like are all the issues with it.
-Electrical faults and or shorts
- Pcv replacement
- Navigation issues
Chevy if you see this review please contact me. I would like these issues taken care of.
2013 cruze owner
We bothered to return because of the positive atmosphere.
by Mountain Fire from DealerRater.com
December 10, 2018
4.9 (465 reviews)
Gary levingston was a pleasure to deal with. There was no pressure and all questions were answered with honest responses no excuses or changing the subject to why they had something better. They did follow up (as appropriate) but did not push to move ahead. We called back to set an appointment on our schedule. A bonus was having the owner manager stop by as we were wrapping up the agrement and spent 20 minutes with us. (Jessup Auto Plaza is a large dealership, with at least 4 other deals being done while we were there) The staff worked as a team and made the experience a very pleasent afternoon. We may have found a better price but we felt it was fair and did not walk out of the dealership as I have done in the past. The final word is we were looking to move up to a vehicle with new safety features and are happy with the experience at Jessup. I would return if looking for another vehicle.
2006 Chevrolet SSR Base Review
What I was looking for
by HR from Texas
May 10, 2018
What was looking for as last year end of production and options. Over all car feels if previous owners did there best to maintain,though tranny going to overdrive a little sloppy
James tuvo mucha paciencia en mi visita a Chevrolet. No sabía aún que vehículo quería y aquí en Chevrolet fueron muy pacientes. De tanto manejar los vehículos por fin me decidí y James me ayudó en la venta. Definitivamente recomiendo JESSUP CHEVROLET y vengan a buscar a James IsBell. El explica todos los documentos y es muy amable.
2017 Chevrolet Bolt EV Premier Review
I'll never buy a gas or diesel driven car again...
by JKP from Joliet, IL
January 18, 2019
Best mid sized five door hatchback I've ever had at my daily disposal. The people at Heritage Cadillac of Lombard, IL. were fair with the trade allowance and are the only part of the deal that is better than the car itself. It plugs in to any 110v outlet at work and is fully charged before I leave. It pre-heats the interior while it is still plugged in. It goes from 0-60 mph in just 6.4 seconds. There is not a luxury feature it lacks at all.
Met Daniel on a Saturday morning, spent the morning with him & he was more than pleasant ,he stayed late so I could show my girlfriend the vehicle that afternoon , all with zero pressure to purchase the vehicle NOW ! I returned a couple days later w/a request for one particular vehicle located about 100 miles away and was the proud owner of a new GMC Sierra by eight o'clock that evening. My opinion of what a salesman & dealership "should be" are changed forever. Thank you Daniel !
2017 Chevrolet Equinox LS Review
It rides like smooth butter
by Keithswife2020 from Chicago IL
May 15, 2019
This car rides like a dream it glides like butter over the cracks in the street and it still has the new car smell. It’s everything i wanted in a car.
Marv and the entire staff were very responsive to my inquiry about a Bentley Continental I saw for sale on their cars.com page. They even took a video of the car for me to show more detail, they couldn't have been happier to do so. I did not buy their Continental because it was Anthracite which is too dark for me. I was looking for something lighter, but great shopping experience, these guys really know their stuff!
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