Wonderful staff - excellent service - awesome vehicle! My knowledgeable salesman (Matt Smith) really took his time answering questions and providing useful information about my target vehicles - as well as my trade/purchase options. The experience was very enjoyable with no hastle or hustle. After I made my selection, the finance department (Marshall Eppes) efficiently and thoroughly stepped me through the purchase process. Honestly, this was one of the best, if not the best, car-buying experiences I've ever had. Bill Hood Ford is a wonderful dealership with a great staff. I wouldn't hesitate recommending them to anyone looking for a quality new or used vehicle.
I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
2016 Chevrolet Trax LS Review
I love my little car so much
by khattaway from Orlando, FL
April 26, 2019
This car was everything I needed for the year I had it. Super reliable on long road trips. Great on gas for a little SUV. Would own this car all over again if I didn’t need something with towing abilities.
From beginning to end, I experienced excellent knowledge, service, and honesty from the folks at Bill Hood Ford Lincoln My sales consultant Brady was patient with my many queries, and was exceptionally helpful and knowledgeable about Ford trucks and in following up throughout the entire purchasing process. His supervisor Jason offered a splendid deal on my trade-in, a favulous price on the new truck I wanted. He took ample time to explain various aspects of pricing and financing, and he also was forthright and trustworthy. Marshall was patient with my many questions about financing and service packages and handled the financial end of things effectively and expeditiously. Lastly. Glenda did a wonderful job finalizing everything and going through the features of my new F-150 carefully and clearly. I love my new truck and couldn???t be happier with my buying experience at Bill Hood Ford.
2019 Chevrolet Spark LS Review
Really Suprised on the Quality....
by Ghilot from Georgetown, TX
April 28, 2019
Looked for Months, we were very surprised on the quality of the car for the price. Very impressed with the use of space, placement of controls, very surprised.
My third vehicle in last four years. Excellent and very quick service as always. It???s really a no pressure buying experience that gives you a great feeling when your done. Always a pleasure! Thank you Barbara Wilkinson , Gary Crowson & Marshall Epps for your help today!
2019 Chevrolet Silverado 1500 LTZ Review
Finally got my dream truck!
by Aaron dhsjajja from Nicholasville ky
May 16, 2019
Drives smooth and its really quiet! Im really pleased with my purchase!!!!! Was surprised it goes so fast for a 4.3 plus has the automatic tailgate.
I drove 120 miles and this was a great truck buying event. I dealt with AJ, Lenny and Jack they were very help full. I recommend Bill Hood Ford to everyone. It was so good I came back two weeks later and bought a used Mercedes from them. Another good experience.
2017 Chevrolet Tahoe Premier Review
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
My Equinox didn't come with a remote start I phoned Ross Downing to inquire about getting remote start installed and Mr. Earl in the parts dept. informed me that Ross Downing could install remote start for me so he order the part and I got it installed on March 1, 2016. The whole experience was excellent I didn't purchase my vehicle from Ross Downing I wish I would have I know my next Chevrolet will be purchased from Ross Downing Chevrolet
Service was very prompt. The service man that came to the waiting area to get me after the service was done was very polite and explained what they had done. He also said that they had checked the on the service that would be needed in the near future and there was nothing my car needed at that time. They also washed my car when the service was finished. That was a plus! The only thing I could have wished for was that they would have vacuumed it, too. They have a wonderful service department at Ross Downing and I'm so glad that's where I purchased my car.
Most enjoyable car shopping experience ever. Salesman made us comfortable. No pressure. He was very well informed on all features. Our salesman was like no other we have ever come across. Large inventory to choose from.
2018 Chevrolet Silverado 1500 1LT Review
by Great car from Miami fl
May 13, 2019
As I mentioned to mr robati my sales associate I left the dealership with bunch of stuffs to learn even robati explained everything I still have to learn bunch more which I love it.
I received excellent service and the price of the truck I purchased was exactly what was advertised on the internet, there was no hidden charges. I am well satisfied with the experience.
2007 Chevrolet Silverado 2500 LT2 H/D Crew Cab Review
The HD truck is bullet proof in every way.
March 25, 2019
Best of all the trucks my family has ever owned (that's a little over 65 trucks between all the family).
Ford also makes a good diesel but we didn't have a lot of luck without a few modifications. The Chevy/GMC 2005-2007 have given us no issues other than the normal wear items and general maintenance which is true of any brand.
Though I was not able to buy my truck their they were very helpful . The truck sold before I could get by there .
2019 Chevrolet Corvette Z06 Review
Thought I could ever afford a new 2019 Corvette
by TheJoes from Iowa
May 14, 2019
This Corvette was discounted $11,500 off the window sticker. Even though it is a LT1 Stingray model, it is STILL a car I have always dreamed of having. Fantastic gas mileage for a sportscar, all the power you will ever need, and so fun to drive ! It isn't loaded, but for the options it does have, I am a happy camper !
The wonderful gentlemen at Ross Downing went above and beyond to make sure I purchased the vehicle I wanted at the price I could afford. I can’t thank them enough! I will definitely be a return customer and I highly recommend this dealer! Thanks again to Bob, Marcuis, Chuck, and Dion!
2019 Chevrolet Traverse Premier Review
May 12, 2019
This car meets all of my needs and is everything i neeeded for my big family. So much room and drives so well. I reconmend to anyone
Everyone on staff that I dealt with was very friendly and helpful. My recent auto purchase went by so smooth and easy. 10/10 Will make my next auto purchase through Ross Downing. Big thanks to Smiley for taking care of our needs and concerns.
2017 Chevrolet Cruze LT Review
Ive had it just 3 weeks and i really like it
by Cruze47 from Findlay,ohio
April 28, 2019
Roomie and drives great.great gas mileage.handles good on highway.nice interior.good stereo system.I like the back up camera.really good heater.I'm really satisfied.I like the bucket seats and fog lights are really nice.
Everyone was very helpful and courteous. I made an appointment and received an confirmation. When I came in to drop my truck off I was told I had appointment. The gentleman that was helping me was able to find a slot for me and was able to get my truck serviced. Thanks for the help in getting this done. It's always nice to know and fell your still a valuable customer even after the sale.
2019 Chevrolet Suburban Premier Review
Exellent SUV best i onwned ever before exelent
by Jose S from Miami
May 15, 2019
Exellent SUV, amaisin , never drive a car like this , confortable , smooth, ,I am in love with my Chevrolet Suburban , tegnolgy, car play
Ray Owens was the best sales consultant that I have had the pleasure to buy a car from. He was so kind to both my wife and me with our endless questions. If you need a car or truck Ray is your man. I would send my best friend to him without a single reservation. He is just a great guy and we felt so good that we had made a new friend and a great purchase.
2018 Chevrolet Cruze LT Review
Just what I needed
by Clsiamese from West Seneca, NY
May 13, 2019
I became handicapped a few months ago & needed a nice looking sedan to make things easier for me.
I tested several & the Cruze was the best fit for me.
I brought my vehicle in for service and had them check for some noise in the front end. They found the problem and fixed it for me. The staff was very courteous. I was a few minutes early for my appointment, but they took my vehicle right in. I am very well satisfied with Ross Downing.
2016 Chevrolet Suburban LTZ Review
i really like the full size suv's
by kim from fort smith,ar
March 20, 2019
this suv meets all my needs it is a great auto to drive lots of room fits a lot of people at one time .
Knowledgeable friendly staff large selection only dealer within 500 miles to even have the car with options I wanted
Good deal would recommend and will come back
2018 Chevrolet Cruze LT Review
Smooth riding, comfortable seating
by agossel2 from Ithaca
May 5, 2019
I had my eyes set on a chevy cruze for a long time. This car was everything I wanted it to be with the sleek exterior design, electric blue color, comfortable seating, and quiet acceleration. This was a great upgrade from my 2012 Nissan Sentra. I am so happy I purchased this car.
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