My wife and I were greeted as soon as we walked in the door. We asked to see Steve Morrison who we have dealt with in the past. We informed Steve that we were looking to buy a 2019 Cadillac XTS. We discussed with him the color and the options that we wanted. He attempted to locate a car matching what we wanted but was unable to locate one in the area. We wound up ordering one from the factory. We took possession of the car 11/30. The color actually looked better on the car in person. Needless to say we are more than happy with the service at Lima Auto Mall
Josh and his Dad, were great to work with. We found the vehicle we wanted to look at and just showed up. They showed us everything on the vehicle didn't try to hide or mis-represent anything. Very smooth process getting the financing to fit our budget. Overall great expedience
Gene Siefkert was such a great help to me. I was looking for a used suv. I gave gene some ideas and we texted for few days. I couldn???t make it to the dealership. When I arrgived gene went above and beyond to help me purchase the right suv for me. He listened to my concerns and helped finalize all the paperwork. Gene answered my guestions and explained certain features. My family has used Tom Ahl Dealership for many years. This dealership treats you like family. They are knowledgeable and understanding. I always recommend them. Maggie Farler was extremely helpful with all the financial and coverage paperwork. She had my best interest at heart.
They are excellent. I did have the issue start back up a week later. It is a computer type issue so hopefully they will be able to get it fixed. They always keep me posted on anything they run into and my car is always ready when I arrive to pick it up.
I recently bought a new Ram Promaster. Ryan was very much on the ball and made the purchase smooth and easy. The paper work was handled by Angela and she also was easy and professional to deal with. I will be checking in with Derrow Chrysler for my next purchase.
Excellent staff to work with, everyone was very friendly and helpful, never pushy. We drove three hours to see a truck and ended up buying. We were not disappointed when we arrived, they were honest to us about our questions/concerns over the phone. Well worth the drive!! Thank you!
Very nice facility and staff and had exactly what we wanted and got us in the payment range we wanted ! Will recommend them to anyone looking to purchase a new or used vehicle and will be a return customer.
Sales people were courteous. Had all the paper work ready when we got there as we were in a hurry. We did not feel pressured to purchase the vechical.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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