fast and very friendly. all employees I encountered were all very nice, friendly and helpful
Comfy and a wonderful drive
by MichelleD319 from Groveland, FL
December 28, 2018
There is plenty of room in this car. There are great features and everything is amazing. The downfalls I've found are that there's no auto-up button for the window and no mute for the radio. I'll get used of it soon though.
Great service and atmosphere. I loved the choices.
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
James and Colton were very good to work with. The dealership is all about people and they made me the best deal out of several other. I will definitely go back to this dealership when Im ready for another vehicle. Outstanding!
Very reliable vehicle. All comments were : Nice..
by Hub Silverado from Monroe NC
January 6, 2019
This is the best truck I have purchased. Plenty of leg room both front and back. Color both interior and exterior is wonderful. Dash is easy to understand. Overall very well.
Great experience buying vehicle Kolby was very helpful and excellent customer service skills . The transition of the sale was smooth and painless and anyone I encountered was very friendly
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
Purchased a 2011 Toyota FJ Cruiser from Youkum sight unseen and had a wonderful experience. John & Paul Youkum were amazing. We agreed on a price without any hassle. The car was better then stated in the ad and they really bent over backwards to get the sale. I would buy from Youkum again without hesitation. Thanks guys for a job well done.
by AngelaM from Virginia Beach, VA
December 29, 2018
We own a Pilot too and there is not comparison on trunk space, rear visibility, and comfort. The Tahoe is big on the outside and small and uncomfortable in the inside. The third row seats are horrible low, not space for legs, and hard. There is not way to fit 3 suitcases in the back and maybe not even a big suitcase. We barely fit only 2 carry on suitcases on our family trip. You pretty much feel claustrophobic in the third row. I can’t say enough about how poorly designed the 2019 Tahoe 7 seater is. The old 2011 pilot we have is 150 times better, spacious, comfortable, and all the good things a SUV should be. Truly disappointed!
Highly recommended, smooth out of state experience
by Glen P. from Los Angeles, CA
November 15, 2018
Salesman Brian Trask was a great help in buying a rare car from out of state. All emails and questions were answered quickly and thoroughly, and the whole process was smooth and easy. Great customer service, would highly recommend Brian and the Romain team.
by Walker from Seven Springs
January 6, 2019
The vehicle rides well and performs well, however its way to pricey for the current economy. I chose to pay for it so that s on me. Overall great ride.
The 2014 Silverado which we purchased from you is more than what we expected. Great Truck !!
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
New car shopping at Romain was a positive experience for us. They were friendly & informative. Our salesman was Tyler Emmett. He was great from beginning to end-polite and honest. He found us the perfect car & we love it!
by Jax71 from Oak Island, NC
January 4, 2019
I love this car!! Wanted something sporty and I got it. I’ve had Camaros back in the 80’s and have always been partial to them. I love the way it performs and handles. Love that it is a 6sp stick. There isn’t anything I don’t like about it. Heated seats make nice on cold days. Crankin stereo with satellite, love the “HUD” on the windshield. All around great car!
When it came time to replace our SUV, we knew we needed a 7 passenger capacity for transporting grandchildren. We contacted our salesman, Don Kipp, at Romain to advise him of our plans to trade in early summer. He said the timing would be great and that we might want to take a look at the new Subaru Ascent. Don contacted us when the first Ascent became available to test drive and we fell in love with the vehicle. Don and all of the staff at Romain Subaru made the order and purchase process was a wonderful experience. We love our new Ascent and the grandkids give it thumbs up!
by Tmmann from Louisville KY
January 7, 2019
Not great. This car has given me headache after headache. The steering keeps popping. I have trouble with the paint chipping since day 1. The heater had problems within 2 months. Now, at 36,000 miles, the car interior is leaking from the windshield. on a trip the battery for the auto stop did not work after a long trip on the expressway.
I had just purchased a used car from Romain Cross point and totaled it 4 days later. my experiance was so great I knew where I was going back to get my next car. They were so great there knowing what all had happened. I had Von Rogers as my sales agent. He is the best sincerely. He went above and beyond on helping me get into the car I really wanted. I got the Subaru I had my eye on for a while. Von made my wife and I feel like good friends. I will never go any place else to buy a car. They are very honest and will go out of their way for you for the smallest of things. It’s a no pressure dealership where they hound you to buy junk. This place makes sure their vehicles are the best. I couldn’t have asked for more. Best place I’ve ever bought a car from. Also the best salesmenship I’ve ever seen. Really made a friend out of it to. Thank you guys so much. Shawn
Great vehicle and very reliables!
by Small block mafia from Jefferson City Missouri
January 3, 2019
I absolutely love my Z-71 Tahoe. It is fun to drive and has never given a moments trouble other than routine issues that are expected given the mileage or time. If the new ones didn’t look like a toaster on wheels I would consider a new one. If the new trucks didn’t look like the tail end of hard times I would likely buy one of those as well. Truly disappointed with Chevy! Been a bow tie fan since 1967 and it saddens me to see the company finally lose what I have always considered a superior design and timeless styling fade away. HD trucks are hideous for 2019! Can’t imagine them falling in sales just based on appearance. I am done with GM after 45 years of ownership.
Have dealt with Brian on purchase of 2 new vehicles at Romain Cross Point and recommend seeing him for your next purchase. Very satisfied with our vehicle, the process to buy, and the commitment to customer satisfaction by the Romain team. A++++
Very Reliable car
by Tonisha Chevy fan from Indianapolis, In
January 9, 2019
This car has to be the best purchase I have made thus far it’s nice and spacious plenty of leg room my daughters dad is about 6’3 and he can sit comfortably in it compared to my Kia Optima I just had lol the whole make of the car is just awesome I love all of the safety features definitely a plus for me.
Needed an affordable, dependable used car on short notice. Josh was very helpful and understanding of our needs and led me through the options that met my criteria quickly and courteously. The subsequent negotiation process and purchasing procedures were smooth and comfortable. Definitely will return in the future when the need arises.
by Jasg8r from Winter Haven, FL
January 10, 2019
This is an amazing car. My 3rd Impala. I’m 6’5” and this car is the perfect fit. The car has everything I need and then some.
Great experience, made the process very easy for me!
The all wheel drive in winter is the best!
by Mary, Howell from Howell, Michigan
November 14, 2018
This car has everything I need for my family. The AWD is great for Michigan roads in winter. We have plenty of room to pack up and go on vacation. Lots of room inside for storing our luggage and a place on the roof for our kayak. I am impressed with the way it handles on the road and is very comfortable! I simply love the Traverse!
Was looking for a truck and they had the truck I xxx looking for in great shape and loved the truck it was everything I ever wanted.
Always starts and drives well
by Truckguy from Placervile CO
November 15, 2018
This truck is always super reliable and starts right up every time. Great styling and comfort inside the cabin with minimal road noise. Profit mace is great and for a full size truck the MPG is fairly strong as well
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