We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Top notch salesmen and financial employees made initial buying process pleasant and comfortable in all aspects. Follow up communication between customer and sales staff as well as customer service pr was, and is, timely and positive.
Love my impala
by Shadysson18 from Miami
December 20, 2018
I absolutely love my impala. It has plenty of room in the front and back. It's very stylish, ther performance is unmatched by others. It's very fast and reliable.
Very pleasant experience. The truck I purchased, I first saw on the Harbin Ford web site. When I saw the truck in person, it looked as good as it did on the web. No pressure from the sales force. I was on line chatting with someone from Harbin about the truck and received an email shortly after our conversation was over with answers to my questions. All in all, it was a great experience.
Love the car
by SandyLynn from Springfield, MO
November 4, 2018
The Malibu is a very comfortable car to drive, plenty of interior room. Pretty good on gas mileage. I would definitely recommend this car to anyone.
Craig Davis was extremely helpful and knowledgeable in the purchase of the vehicle. Will shop with Harbin Automotive again in the future. And will tell all my friends.
Chevy is the best vehicle I ever owned!
by Debra from DC
January 12, 2019
The Tahoe meets all of my needs! First off, it is reliable!! It is also a great value as it retains such a great resale value throughout it’s lifetime. It is the best fit for my tall body type. It’s comfortable for the whole family! It’s versatile for commuting or road trips or towing camper or boats! This Tahoe can be used for everything and trusted to do its job!!
Always love dealing with these guys as a contractor I go through vehicles and my vehicle is one of the most important parts of my business. I personally wouldn't want to deal with anyone else. I have to stick with the people that take care of me. Harbin automotive is certainly appreciated!!
by Tim from Delavan
January 8, 2019
Good fit for me. Love the vehicle. Good towing package. Controls easy to operate. Seating fits my needs. Exterior looks great. Sales staff very good.
Michael Riggins was super helpful and an honest guy who took care of his customer! I bought a Tahoe out of state and shipped it to Texas. Super easy to work with Donohoo remotely. Highly recommend!
Overall good truck so far
by Shawns15 from Albany, NY
December 20, 2018
The truck looks great has every bell and whistle, only problem I have had so far in 3 months is the brakes failed 2 times that the truck would not stop. Brought to Denooyer chevy and they replaced the vacum booster. No problems since. The truck is under powered for its weight. Other then that it's been a great truck so far. Have had it 3 months and put 4000 miles on it.
By far one of the easiest and best experiences I’ve had with buying a car. Staff was knowledgeable and were not pushy. Fast and easy process that made for a non stressful process when buying a car.
Best Vehicle I've Owned
by SunflowerLady from Junction City
January 9, 2019
This truck was my dream of owning when I retired. My dream came true in Feb 2017. I retired from civil service May 2016 after working 38 yrs. I got my 2017 Silverado LTZ. I enjoy driving it and feel so comfortable even in my short height (4'11"). It is very dependable and very truck looking in shiny black. I an still receiving compliments on how the truck looks brand new.
A great dealership with a large selection. No hassle from the sales reps which makes for a more enjoyable experience. See sales rep Mark Ford for a great deal. I highly recommend Mark and the Donohho dealership.
Nice crossover vehicle
by Lmc924 from Michigan
December 7, 2018
I like this truck a lot...the ride is excellent, and it handles like a dream...i wish it would accelerate a little faster, and it slides quite a bit in slippery snow conditions...it gets through deep snow great though...overall its an awesome choice...great family vehicle
Jamey Carson was a pleasure. He made the experience pain free. We found one issue during the test drive (windshield wiper issue). However, Donohoo is ordering the windshield wiper motor and repair free of charge. I would recommend this dealership.
by Grits from Shreveport, LA
December 27, 2018
By far the worst most unreliable vehicle I've ever owned or ridden in, and I've been in some doozies.
This vehicle goes through a transmission on average every 10,000 miles. These are highway miles, easy miles.
I will be having the 3rd replaced/rebuilt this week. Just got back from picking my husband up where it left him this time. I've never in my life spent so much time running back & forth to rescue him and/or drop off or pick up at the shop. It's insanity. Worst purchase ever made in this household.
Drove from Virginia to purchase certified preowned Silverado 2500. Always afraid to drive that far to be disappointed, but not this time. Daniel, my salesman, was really polite, helpful and knowledgeable before and after the sale. All of the staff was professional and courteous. I will definitely make the drive to Donohoo again.
Most complimented vehicle I've ever Owned
by malmal from Lenexa, KS
December 31, 2018
This car is awesome for looks, but not so great when you are short like me. I could barely see over the steering wheel :(
No car I've ever owned has compared to the speed and get up this one has though! I absolutely love the vehicle- just wish I could see!
My husband and I made the 3 hour drive to Fort Payne to purchase a truck. At the end of finishing paper work and signing agreement salesman then advised us that the vehicle only had one key but he promised to order an extra key and mail it to us. After a week we started calling the salesman who would never return our calls. We then called the sales manager who was very short with us and advised us he would have salesman return our call which never happened. We finally reached the salesman who then advised us that we would not be getting the extra key as he had stated.
We will never use this dealership again. Now we have to pay out of pocket to get an extra key after purchasing a $50,000 vehicle.
Best performance car ever!
by Mdanjel from San Diego, CA
January 13, 2019
Traded in my 2014 RS camaro for the 2018 V8, because the V6 wasnt enough power. This car handles well and has great acceleration. I’ve had zero issues or regrets with this car. This was a great buy and ill continue to upgrade this car. I plan to own this one for a long time!
We purchased our car after about 3 weeks of remote communication with the dealer. We're in Kansas and found the car on this website. Our sales rep Vince was very responsive from our first contact, yet he wasn't overbearing or pushy at all. He answered all of our questions in a timely manner and followed up at appropriate intervals. He scheduled our appointment and helped us navigate to the dealer.
Everyone at the dealership was professional and courteous. When we arrived, the car was ready for a test drive. Our technical advisor Amber spent close to an hour going over all of the features of the car with us and getting our OnStar service established.
We had an issue with the car on the drive home, and again, Vince was very responsive. Amber has answered additional questions for us remotely since we got home, and we got a follow up call from the dealership to make sure we were satisfied with our purchase.
They were above board with all cost disclosures, and the car was exactly as it was advertised on the internet.
Overall, this was one of the best car-buying experience we've ever had, and we would highly recommend working with this dealer, whether you're in the area, drive there to make a purchase, or even buying remotely!
A Wonderful Car to own
by David TN from Spring City, TN
January 10, 2019
In Sept 2018 I was looking for a SUV and the Chevy Equinox met all my requirements. I purchased it for a fair price and it's January 2019 and 35,000 miles later I am still happy with my Equinox. I have had no issues except with the Michelin tires having to be replaced at 24,000 miles. Michelin pro-rated the tires and a new set cost me $400.00 plus tax and mounting/balance. I am very satisfied with my Equinox.
The worst truck I have ever owned, I warn people t
by Chevrolet is awful from Hanover Park, Illinois
December 30, 2018
I have owned this car for less than two years and have been into the service department more than 14 times. I don't make a lot of money in life and I finally could afford a new vehicle and this was the worst choice I have ever made in my life.
I really like my 2017 Silverado LTZ crew cab. It has the 420hp 6.2 engine and the 8 speed transmission. It has plenty of power for passing and towing, I get 22 mpg in all around driving. On the highway it is smooth and quiet, great acceleration.
The only negative is that the transmission occasionally bangs into gear at low speeds.
We appreciated the concern for us getting just the right car and at the same time not being too pushy.
Most smooth riding car I’ve owned
by SMay from Texarkana, TX
November 15, 2018
This vehicle drives and rides so smooth, I love the sporty look of the exterior, there is plenty of legroom between the back and front seats, very roomy in the front
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