We are so glad we chose Harbin! They treated us very well. Most dealerships we have been to have taken well over 3 hours but not Harbin, we were there for about 2 1/2 hours all together. They got us in a car we love with a great payment for something so new! We will continue to do all of our future business with them! Thank you.
Very powerful and quick for a 3 ton people mover
by Fourfun1 from Boerne, Texas
July 25, 2018
If you want or need a large SUV that gets great gas mileage and carries lots of gear and people, this Ford will do the trick. The Limited model comes nicely equipped and will garner lots of compliments from your passengers for both room and comfort. Ford is getting closer to perfecting this model.
Top notch salesmen and financial employees made initial buying process pleasant and comfortable in all aspects. Follow up communication between customer and sales staff as well as customer service pr was, and is, timely and positive.
Lots of compliments
by Wayne from Webster
December 22, 2018
Had a good experience at Lux Auto and Billy Mish as the salesman Having a good amount of knowledge on every vehicle we looked at. No pressure, friendly, courteous, and did whatever it took to please the customer. I got a little more truck than what I needed but the deal was in my price range and I really liked what I saw and the few extras that made the sale final. I'm enjoying it alot and will deal with him in the future. Thanks Bill and good luck.
Michael Riggins was super helpful and an honest guy who took care of his customer! I bought a Tahoe out of state and shipped it to Texas. Super easy to work with Donohoo remotely. Highly recommend!
Comfort and ruggedness in the same package
by Jumpguy from Ocala, FL
January 7, 2019
The truck is comfortable to ride in and fun to drive. The interior is well thought out. The body style is pleasing to the eye IMO. Wish RAM had offered the quad cab with the longer bed in 2017, they do now.
Everyone at the dealership was very friendly and professional. We got a great deal on our new Chevy Equinox and the entire process was quick and easy.
Excellent performance, value and handeling!
by Larry from Gresham
December 17, 2018
This car does meet all of my needs! It is an excellent performer and also handles exceptionally well. The driver and passenger comfort are both exceptional. It is an excellent road car that also works well in a crowded urban environment. All things considered, a far better value that any of the European or Asian competition.
A great dealership with a large selection. No hassle from the sales reps which makes for a more enjoyable experience. See sales rep Mark Ford for a great deal. I highly recommend Mark and the Donohho dealership.
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
Jamey Carson was a pleasure. He made the experience pain free. We found one issue during the test drive (windshield wiper issue). However, Donohoo is ordering the windshield wiper motor and repair free of charge. I would recommend this dealership.
Functional luxury and performance too!
by Cale Scott from New Jersey
January 5, 2019
My recently acquired Ford Edge Limited is to say the least a Very Nice product. I’ve owned 16 Ford vehicles from cars to 4x4 trucks and Broncos I’ve loved em all but on this day in my life the Edge does it!
It’s got so many luxury features that I am still discovering them, so many great ones are safety oriented. I looked for and found the 3.5 liter engine and could not be more pleased. Put it in sport mode and she goes. With 20” Scorpion tires handling is excellent for a vehicle with a higher profile, I just came out of a BMW 328i that was on 18x245 Michelin pilot sport tires so I am paying attention! The right engine/trans package is always important. If you get what you want in this vehicle It is worth the money!
To me it is best described as a somewhat tamed sports car with better visibility, the low center of gravity will have you looking for the sweet spot in that on ramp as you switch to sport mode and just move!!
Drove from Virginia to purchase certified preowned Silverado 2500. Always afraid to drive that far to be disappointed, but not this time. Daniel, my salesman, was really polite, helpful and knowledgeable before and after the sale. All of the staff was professional and courteous. I will definitely make the drive to Donohoo again.
will own another one when this one gets tired.
by Rodney from JACKSONVILLE
December 13, 2018
Have owned this truck 11 years, being the best one I have own, replaced only the parts that where out over time and miles. Have over 195500 miles on it now and still runs like new, with the 4.7 engine.
All I needed was somebody to give me a second chance!! Gabe put an add on Facebook and a friend tagged me from Rome Ga told me they got a vehicle from him and I needed to go see him! Erbody told me no! Not Basswood. Thank you Gabe
Consumer Reports Rated #1
by GTA from Fort Wayne IN
January 9, 2019
Could not be happier with my recent purchase of this vehicle. It’s like having a full size bed pickup truck with a cap on it.
My husband and I would like to say and let EVERYONE know that if you're ever in the service center office at Basswood, Lenea will make you feel right at home and still maintain her job. She always has a smile and welcomes you in like family. Thank you Lenea Gourlay!
Classy looking vehicle with comfort
by Bobalu from Va
January 12, 2019
Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class
The easiest purchase I have ever made. We drove 2 hours to do repeat business with Jim and Basswood CJDR. We will always look to him first when purchasing used or new CJDR products.
Best truck for the money
by AndyB from Katy
January 6, 2019
This truck checked every box I had while vehicle shopping, under $30K, under 30K miles, and a V8. Plenty of leg room in the cab for every passenger, 8 cup holders in the cab. Rear seats flip up for extra storage and it came with 2 built in drink coolers with removable liners. The only thing this lonestar edition didnt come with was leather seats.
Great service, Jim Viola was very helpful. Staff was very friendly. They made the buying process easy. I drove 85 miles to get the car I wanted, and it was worth the drive. The detail guys are good too. They detailed my car before I drove it off the lot. I would recommend them to anyone looking to buy a car.
Comfortable ride and very roomy.
by Carrie from Lexington, KY
January 4, 2019
We love our new vehicle. It has all the room we need. It’s a great ride!! The 3rd row has lots of room and is not cramped like other 3rd rows. Love our new ride!!! It’s my dream ride!
Jim was an awesome salesman. He was kind, pleasant and wonderful throughout the whole process. He was very flexible. Great man!!!! and great service. Everyone involved including Brandon in finance was excellent.
I love driving my car
by Aceofspadezz from Baltimore, MD
December 31, 2018
I think it’s great it just need some better speakers. It’s only my second car but it’s great to hear the sound of that V8 engine as I’m driving.
My experience with Jim Viola, Brandon Cook and all the staff at Basswood was great and everything I expected: warm, comfortable, easy and professional. I highly recommend this dealership and Jim in particular.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
I lived 2 hours away Alvin assured me that they could work out a deal online and he lived up to it we agreed on numbers and the car was detailed and filled up with gas when I arrived the whole process took 40 minutes
by Greg from Durham, ON
January 2, 2019
This vehicle, is well equipped and does exactly what I want it to do for my family. It’s 4x4 feature is great in the snow, great power on demand, smooth and comfortable ride
We appreciated the concern for us getting just the right car and at the same time not being too pushy.
Come on.. it's a Honda so you know it will last!!
by RegT from Edmonton
January 12, 2019
This car has exceeded my needs and expectations. Even for an LX edition it still has extras like A/C, heated seats, tinted power windows, hondalink and appleplay capabilities and is just an overall user friendly reliable car. Mine is standard which was hard to come across nowadays and still has that classic smooth honda shifting I remember. Going from a Dodge Ram 1500 which was in no way reliable this car is a godsend and allowed me to get out of vehicle debt simply because it won't leave you stranded with the proper every day maintenance and tlc. Buy it, you will not regret your decision.
I thought the people there was really nice. It took a few days but we finally got things fixed so I could get the vehicle
by John Kendrick from Gulfport MS
January 11, 2019
We have an empty nest and this is a great car for traveling, excellent gas mileage, great price. The amenities and versatility are top of the line. Hook on Nissan.
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