Great Service & Overall Great Experience
November 6, 2018
After my recent accident, I found out that I totaled the car that I'd had for over 10 years. Thank you to the guys at the Body Shop for working so well with my insurance company. Joe McCraken was my salesman, and he was awesome. He took the time to really listen to me about what I wanted in a car and heard all of my concerns about my finances. He clearly explained to me the differences between buying and leasing, and after a couple of test drives, he ended up helping me get a great deal on my new CrossTrek. As soon as the "bell rang" and my paperwork began, the Detail Manager (Drew Humphrey) brought the car back to detail himself to make sure that it was in pristine condition. Everyone treated me so well, I felt like a VIP. I already recommended Bill Bryan to my parents (who ended up buying a used car!), and I will continue to recommend "Joe Mack" to those looking for a car. Very pleased, thank you for the great service.