The people here are so nice and will do everything to help you find the car that works for you and in your price range. As a first time car buyer I had an amazing experience getting a car. I was looking at originally at a Jeep Compass and ended up getting a Nissan Rogue. I am much more happy with this choice gas millage wise then the compass. Thanks so much for Thomas Altheide for going to bat for me to get me this car!
Horrible video and GPS interface
by Chad from Waverly
December 6, 2018
The video controls have no button info and is extremely clunky. For instance you have 4 direction arrows and an ok button. No play button. So when the kids are wanting a movie to play you are blindly trying to get it to work while trying not to get into an accident. The GPS is more of the same. The voice commands while driving are extremely limited as to what you can say. It does not find normal reference points (could be from the lack of understood commands and references), it starts by asking you what country you are in, if it messes up the voice recognition in the 5 or 6 questions it asks you, you have to start over which is 70% of the time. The styling is great, the performance is as expected from a known platform but the user interface execution with the knowledge there are kid demands is some of the worst I have ever used. As a user of a vehicle like this and as a parent you have enough distractions, trying to use basic functions of the interface shouldn't be your biggest distraction. You are taking your eyes off the road way too much to try to figure out the vague controls that you just end up pushing whatever because there is no function assigned but its the only thing you have. Whoever designed this must not have kids and missed the idea to design a safe, easy, and a stress free user interface. This van concerns me for the safety of my family when sending my wife and kids out in it.
This is a good looking vehicle and very comfortable to ride in. Having Stow and Go for all middle and rear seats us great! Parking assist with back up camera is very helpful as well as the sensors on the side mirrors. The radio is easy to operate and I appreciate controlling the temperature for the whole vehicle from the front. My frustrations with the Pacifica are in the interior use of space. Putting 3 children's car seats in the middle row is very tight. The center console is small and not closed in( front or back) so one is limited with what can go in that space securely. The cup holders are small, limiting the size bottle or cup one can fit there, especially in the door. Some of the storage pockets are so small and such an odd shape, they're not usful. The Pacifica is nice, but I expected better than this from Chrysler.
I purchased a pre-owned 2016 Camaro from Brighton Chrysler Dodge Jeep Ram on 11/29/18. I worked with Bryan Skulley and am incredibly happy with my decision. The entire sales process was easy and Bryan was very knowledgeable without putting any pressure on me to make a quick decision. I'm very happy with my experience and would recommend "Skulley" by name to anyone looking for a great deal on pre-owned vehicles.
by JayL from Douglassville, PA
December 24, 2018
Love the STOW AND GO seating! This alone is awesome for camping and not fussing with taking seats in and out. Cant wait to buy the vehicle, with as much extended coverage as I can get cause it’s a long term investment for me...10 years at least. Minivan drives and handles wonderfully!
From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
Best car buying experience I ever had
by Mark at SPT from Tampa, FL
January 11, 2019
Shopped the entire State of Florida for a Pacifica just the way I wanted it. Ferman blew away the field with both selection and price and it wasn't even close. This dealership is full of professionals that aim to please. Miguel was our salesman, he bent over backwards, was honest and straightforward and made the experience a pleasure. They have a new customer for life.
Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.
Classy looking vehicle with comfort
by Bobalu from Va
January 12, 2019
Classy looking vehicle that had a lot of luxuries for family needs. Spacious and roomy for all the needs of a family. Great on gas for it's class
We traded in two of our vehicles for one of their used cars. I did most of the deal through emails and phone calls which were always promptly returned. They saved me some money and made it so easy to work with me when it came to the things that were important to me in a vehicle. Literally all we had to do was come in and sign the paperwork and drive off! I highly recommend this no-pressure, easy to work with dealership.
by Alissa from Kannapolis, NC
January 7, 2019
Great van/crossover! Very stylish. Interior is very well made.. sleek , roomy. easy to drive comfortable to drive! Has good get up and go! Safety features are great!
I was very impressed with the dealership and the man helping us. They made it very easy and even relaxing. They even fought to get us a great APR. I would definitely come back.
The nicest vehicle I have ever owned
by StephenF from Dickinson, TX
December 15, 2018
The Pacifica is extremely nice, has more amenities than we actually originally were after, has a comfortable ride akin to a Mercedes and has been reliable in the past. We have 3 kids under 11 and it makes transporting them around for daily tasks easy and safe.
I have been checking several dealers for a nice used car. Some dealers seemed interested, others didn't care less. However, I discovered that Fox Hills was back in business and I had great experiences with them in the past (to the tune of 6 cars). Well, I'm glad I'm back. They treated me very professionally. Ryan Edwards (Used Cars) let me check several and even took a few on test drives. And when it came time to close the deal, it was simple and easy. No pushy sales approach. They explained the facts and options available and I was free to choose. I'm glad I'm back and when my next lease is up (end of 2017), I know where I am going to go back to. Thanks guys for the great used car!
Traded in a 13 yr old Odyssey
by Vanperson from Allentown, PA
December 10, 2018
Good looking car. There was a period of transition with all the bells and whistles, even on the L. Passengers all like the ride, but head rests have a strong forward tilt for some riders. Do like the bells and whistles, esp., flasher on mirrors when cars approach. Heat and air are both great.
Repost service lady caught the error and was fixed
by Roy Czopek from Gregory Mi.
August 24, 2018
My service lady caught my previous problem and it was taken care of right away. I do recommend the service the overall experience done here.
Safest vehicle I've ever driven.
by Bay City senior driver from Bay City Mi
December 5, 2018
This is our third Chrysler van and is by far the most advanced. We have owned 2015, 2016 Town and Country vans and the Pacifica is a tremendous upgrade. The electronic safety features make it easy for me, a 70 year old driver, feel very comfortable driving in traffic or backing
I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new.
First Impressions Are Good
by MiniVan is MegaUseful from Jessup, MD
December 3, 2018
We formerly drove Subaru Forester. So the Pacifica is a welcome upgrade. We believe that we have a great value for the price we got. The engine is powerful and quite despite the size of the vehicle. We find the interior design flexible and well laid out. The comfort of the drive is good, not luxurious and we definitely notice the larger size, but these were expected. It is difficult to judge reliability at this time. Our car has 8k miles and has no issues.
The user interface on the vehicle was initially challenged by a lack of information (or our inability to find the information) in the manual. We have learned far more from instructional videos on YouTube. So, if you want an idea of how easy setting up phones and how to manage the car's systems - start there even before your test drive. After we drove it for a week, we found that the layouts were intuitive and the multiple ways of accomplishing the same task made common functions very manageable.
Our first impression on the Pacifica is that we can't wait to drive it.
We are from Grand Rapids, and found the truck we wanted at Red Cedar Auto.
I called before we went down, and worked with Jamie through the process. The complete process went well, including using a credit union through them to finance truck. She did a awesome job to make this a good deal, thanks Jim
I leased my dream car car from Sergei Khan of LaFontaine, and he was FANTASTIC to work with! He gave me the best deal I could find, and there were absolutely NO pushy sales tactics. I will be buying/leasing my future Jeeps from LaFontaine and Sergei, and I highly recommend him to anybody seriously considering purchasing a new car!
I am a recent widow and have never purchased a car by myself before. My salesman, Andrew, was outstanding and went out of his way to help me through the buying process. I live a very long distance away (1.5 hours one way), and the dealership even sent two drivers to come to my home and pick up the two cars I was trading in. The only reason for 4 stars in the buying process category was because the gas tank was totally empty when I left. Other than that oversight, I am very happy with Pinckney Chrysler Dodge.
I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
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