Crosspointe went above and beyond to find us our perfect car. They listened to what we wanted and respected our budget. We were never pressured into anything and it made the process so easy. Our salemen Doung, even texted me to show me more cars after our first initial visit and kept me in the loop of their inventory. We will recommend them to everyone we know!
Great little car lot! No pushy salesmen, everyone was nice and laid back. They had the perfect vehicle that I didn’t think existed. The buying process was very quiet and painless didn’t think it would be so smooth highly recommended if your in the market for a new vehicle.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Best buying experience I have had. No pressure. Very friendly, everyone. Very helpful and informative. Would recommend this dealer to anyone I know. Will definitely return to this dealership when looking for another vehicle.
The experience start to finish at Automotive Specialties was awesome!! Their website was super helpful, showed us exactly what we were looking for. And then when we came in their salesman were also super friendly and helpful, showed us exactly what we were looking for, and didn't waist time on things that were out of out budget or not what we wanted, and the process from searching the lot, to test driving, to driving away with our new car was comfortable, smooth, and easy! Would definitely go back, and would definitely recommend to a friend!
Went in looking for a new truck to best for my needs, which ended up being a base model. I experience zero pressure into buying more than I wanted or needed, Nik listened to my needs while prequalifying even after I asked to look at higher level trims. Nik, allowed me to make my decision, was patient answering any questions I had. Once I made my choice, he was over eager to continue the process as fast as possible but still giving additional time to look over the paperwork. The staff from the General Manager to the lot attendants provided a warm welcome with an offer any assistance.
My only complaint is I wish you werent so busy. I would have liked to have the work identified during my oil change done but couldnt leave my car for the entire day. Service team was very pleasant and nice. You really need more than one cashier. Waiting to pay was the most frusterating part.
My car blew a rod approximately a week ago, so I needed a new car ASAP. I spent 5-6 hours perusing various car lots to no avail. I was exhausted, to say the least. Finally decided to drive to Deep Park because of their tremendous selection of cars. Met Marcus and I could tell right away that he wasn't interested in selling me something that I just "kindof" liked-to make a deal and a quick buck. He was very patient, letting me test drive a couple of cars, even one car numerous times. I decided on a Mazda, purchased it and drove home. When I got home, I quickly realized that I made the wrong decision, and I wanted another car I was looking at on the lot- a Volkswagen Eos. Marcus and his team allowed me to return the Mazda and trade it for the Volkswagen- no problem!!! If you are looking for a dealership that's only goal is to make the customer truly happy, you found it!
A couple of years ago I stopped by Parkway and Del assisted me in my search , but i changed my mine at that time. He gave me his card and asked to remember Parkway when I was ready. No Pressure, Well! I'm ready I went to a couple dealers in Spokane and was stunned how they will take advantage of you! So online I went and searched out Parkway. Great inventory! I called Del discussed a few autos. Picked one and bought it. I love it!! These people aren't out to make money off you or take advantage of you. They paid attention to" MY "needs, I wasn't there all day, My Sales Gentleman Del, took the time to listen to my needs and wants , found my dream SUV. I'm buying my camper from them in the spring. I can't imagine buying from any one else. By the way they have everything even truck canopies, easy access from the highway. 5 stars heck with that 10 stars! to the whole staff.
First by telephone; receptionist was quick, competent and friendly. She directed me to a young salesman; also competent and knowledgeable. First experience buying a car on-line and by phone. Would do it again when necessary and if right used vehicle is available. Very pleased!!
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