Great shop and service facility. Your staff is very knowledgeable and courteous always attending to the needs of the customer. The service center is always clean and and very well equipped to handle any problem that may need to be addressed. My service advisor Kevin, always keeps me up to speed on any requested service and always advises me when additionL problems with my vechile are encountered and offers recommendations as needed if repairs or failure of components are necessary. I feel very comfortable with the service I have received at Vaden at Pooler.
Tom, the salesman was very nice and helpful. We were in Michigan trying to help our son in Georgia, who is in the Army, purchase his first used car. We wanted to make sure that the dealership didn't "see him coming" as he was only 19 and not experienced at all. Tom helped us through the whole process and made our son feel comfortable.
We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
As soon as I walked in the door I was greeted. I told them why I was there and asked what they currently had in stock that met my needs. Very helpful, knowledgeable and fun to work with during the process. You can tell they really care. I will definately do business with them again.
This dealership has two locations in Savannah which I was unaware of when shopping there online site. I found a vehicle I was interested in for my granddaughter and I went to the wrong location for that car. Well I not fimilar with the area and drove from out of state to see the car. The salesman was exceptional he drove us to the location and we test drove it and decided to purchase it. We drove it back to his location to do the paperwork and they gassed it up and prepared it for our delivery. It was a quick process and a very good salesman that was very polite, took care our needs and made the sales smooth and easy. At 65 this was one of my best purchase experiences and left a happy customer. All the personal associated with this purchase where very professional.....
This is the 2nd car I’ve purchased from them my first sales associate was Richard 3 months ago my rav4 was totaled in a wreck so now i got a 2015 Sienna with the help of Alex who is The ABSOLUTE best he helped with everything and made my shopping experience a good one definitely recommend shopping here every one is nice and they have really good pound cake
Visiting from Ca. Made appointment in and out 1 hr Thanks Stephen. Would like to see better signage directing to service. I would return here for service
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.