I used both their local store and their website in searching for cars. I was very surprised that when i submitted a question late one night and was called within one hour. The Sales person was very knowledgeable about their stock.
I would like to think Clay Morris for the exceptional service he delivered when I was shopping for a Dodge four-wheel-drive 3500. After telling him what I was looking for he had a vehicle lined up for me to test drive, then ran the numbers the next day, and also made the purchasing of this vehicle pleasurable. He even emailed me the credit app so it would help expedite the process. Today he had the paperwork ready for me to sign because I personally fill my time is valuable. One top of all that my other Dodge ram I purchased from Steve White years ago had a recall on the air bags, he lined that up to be fixed the same time I was purchasing my new truck so I did not have to make another trip. Once again I can not stress how easy this experience was thank You again Clay Morris for the service you delivered!
I worked with Jerry Snyder to purchase a vehicle from out of state. The whole process was extremely smooth and painless. Emails were answered quickly and the vehicle was exactly as described. They offered to pick me up from the Charlotte airport over an hour away, filled up the huge fuel tank in my vehicle before I left, and thoroughly cleaned the vehicle before I arrived. Jerry and the rest of the staff were fantastic, thanks guys!
While I did not get the opportunity to purchase a vehicle (the one I was looking at got sold, great vehicle at a really GREAT price and low low miles); someone else picked up this vehicle before I could. Nick was quick to let me know before I could get too invested and was trying to locate me one to my specifications.
We purchased our third vehicle from Cars Plus. Pat was so helpful and it was a very easy process. We will always get our cars from Cars plus. Thank you for being so honest and making it actually enjoyable !!
Cloninger Ford dealership had a great selection and no pressure sales team. As we had not traded vehicles in 16 years we were a bit apprehensive of what we would encounter. Not only does Ford Motor continue to build a great product, their sales team is well trained in explaining the operation and function of all the extras that come with new vehicles today. Highly recommend Cloninger Ford of Morganton.
Dear Mr Greene,
My wife and I wanted to say thank you for your professionalism and the professionalism of your staff. You and your team made buying our new 2018 Ram 3500 diesel crew cab 4x4 a very easy and pleasant experience.
Prior to coming to John Green Chrysler Dodge Jeep Ram,
We had spent the last three days searching and trying to buy this exact truck and do so under budget. We had traveled 5-6 hours a day, to three states and at least eight dealerships. Each of these dealerships had the truck we wanted in stock. Each was given an offer by us for said truck and subsequent negotiations ensued. Some negotiations were short and some were marathons that lasted hours in the store and went on for days.
We walked into your showroom tired, beaten and discouraged. I told your salesman, Dave we were going to have to “speed date” a truck buy. He laughed and said he’d make the process as easy as possible.
To say he and you did would be an understatement. In less than an hour we completed the process. We bought the truck we wanted and stayed under budget. You made many concessions to close the deal,
Not the least of which was making us the strongest offer of any dealership for our trade. A full 10% higher than the next highest. There was very little back and forth. You made us an offer through Dave and we countered. Instead of sitting behind your desk or the one way mirror like other dealerships you came out and greeted us. We had a chat like we’d known each other for years as we whittled down the difference. You gave a little and we gave a little. We’d have liked to buy the truck for a little less and I’m sure you’d like to sell it for a little more. At the end of the day, I’m confident I got the very best deal anywhere this side of the Mississippi.
All I can say is wow. The irony of the whole situation is your dealership is one of the closest to us yet was the last one, obviously, we visited. We were down to one more if we were unsuccessful at your place and we would have to widen our search.
Thank you sir.
Mars Hill, NC
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
i was referred to this dealer by a patient who purchased an automobile of same make and model as I was looking for. I found several jeeps online and realized this dealer only sold vehicles in superb condition....meaning there wasn't a car on the lot that looked like it couldn't sell. I phoned them and got Stan Miller on the line. He got the Jeep I was looking for to be shipped over from another store location to save me the trip. We scheduled a time to see vehicle, and the rest is history. I had spent the previous month shopping around at car dealerships and quite frankly, it is my least favorite thing to do. These guys at Carolina Auto Direct are professional and efficient and I would recommend them for anyone seeking to buy a used car. If they don't have the car you want, they can find it for you. I also worked with Manager James Stems who was fantastic as well! Overall A+ experience.
I have to say they have an excellent internet team...they were not pushy like a lot of dealers are...I needed information and received it with no problems... I'm still looking for a certain vehicle at a good price...they are right in line on there pricing with other dealers....I would recommend talking to them and see if you agree...There EXCELLENT
The buying experience was very efficient and pleasant. The purchase of the Corvette met all expectations as verbally communicated to myself. The purchase was done over the phone, and I am completely satisfied. Jeff and Donnie were great to work with.
Needed to replace my wife's car due to an accident ( not her fault).She wanted another Lincoln MKS, searched the internet and found a near new 2016 at your dealership. Spoke with Stan Miller about the vehicle. He was very helpful. It was almost a 150 mile one way drive to get there, after a couple calls I bought the car with the understanding I still had the right of refusal if there were any issues. Got to the dealership and finally met Stan in person and the car did not disappoint, it was as represented by Stan. Kati the Accounts Mgr. had all my paper ready to go and about 30/45 minutes later I was headed back to SC. A very professional and positive experience. Like to Thank You both for making the whole process so simple. Got a chance to look around the lot and the card they represent are top tier in the respective classes. Would have no issues recommending them to my friends. IT WAS WORTH THE DRIVE! Bob K
I used their Lincolnton, NC location in person. The best used car buying experience I have ever had. No pressure from very friendly folks. A full service operation with customers as their focus.
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