Very easy experience getting a car from Sam...He was patient and knowledgeable about the car we wanted...When we had more questions he bought his manager over to try and accomodate us the best he could.
We paid and drove off with a great car!
Would reccomend others to go here
A little background….. never purchased a Dodge of any type… always been a Tundra proud owner.
Tundra was recently totaled by a driver who was more focused on eating than driving and rear ended it when he panicked and slammed the accelerator instead of the brakes (true story)
We went shopping right away as I needed to truck for the business.
Shopped at Ford, Toyota (I did mentioned I’m loyal to Tundra,not necessarily to all Toyota products though), GM and Chevy.
We stopped by John Johnson and fell in love with the ’18 power wagon.
Sent emails to each dealer regarding the model I saw in their respective lots.
I want to be clear… sent same body of message to each with only changing the line where I detail the make/model I wanted best pricing and please not to waste my time.
ONLY John Johnson provided an OTD price! (Out the Door) and it was lower than I expected.
Email with sales manager (Sandy Keiper) were escalated to her sales manager (Jeff Bash) without my request!
Drove to meet them as they were already in the ballpark of what I was willing to pay for this vehicle
NO ONE SITS IN A HIDDEN OFFICE! THIS IS A FIRST FOR ME after purchasing vehicles for over 38 years!!!
Right there I requested yet another obscene price drop and both the sales manager and the GM (Scott Meshulam) do not question my request, but immediately begin going over what and where they can pull the difference!!!
Please understand my background is in Comp Sci and Mathematics so I had already pulled the sheet on this particular truck with all the options and the price they had originally quoted was what I would get if I purchased it from the factory floor!!!! And yet they dug deeper!
The professionalism and just plan “X Factor” on how this group deals with you as a person just turned me into a MOPAR for LIFE provided I can purchase from these 3 people!
That pretty much says it all
Giancarlo and Sherrie Paolillo
Sandy and everyone, thank you for your assistance in my purchase. Everyone was very respectful, very rare these days. Bought a 1500 Ram. From start to finish, no hassles or headaches. Highly recommend this establishment.
Bryce and his team at John Johnson Dodge go above and beyond to provide family like accomodations, comfortable low pressure buying is the way to go! Thanks guys! Big shoutout to Nick Zavros for expediting this whole process and taking the hassle out of the purchasing experience Johns crew is the best around reason why I drive over an hour to get here
by MWU, MSgt, USAF, (Ret) from Sussex County, New Jersey
June 18, 2018
One may want to consider Johnson Automotive Group for your next vehicle. I have purchased one and leased another from Tom O'Hare. He takes his time to ask the right questions then put you in the vehicle that is right for you. There are no games with him. The process is easy, all incentives for your new vehicle of choice will be given, and you will be satisfied. I do not understand why this man has not been promoted? Mr. Johnson, promote Tom. You will not be disappointed. When you are in need of a new vehicle visit Tom O'Hare at Johnson Auto Group either online or in person. The experience will be worth your while.
Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally recommend your services and products to anyone and everyone. I feel so safe in my new Forester Sport and get so many compliments! Thanks Team you're the best! Sincerely, Kristin
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
World class automobiles put me in a great car. I???ve always wanted a Range Rover and I???ve finally gotten one. World class made the whole experience painless. In particular, Bobby, made the duaghting finance process a breeze. He broke everything down very clearly and made me feel very comfortable. He really has a nice touch with the customer and knows how to please a client. I will certainly be coming back and referring friends and family to Bobby and world class.
I had a technical issue with car. Called, made an appointment and had the issue resolved. The service personnel was very courteous, professional and efficient. This is my 2nd car from Sansone and I look forward to doing business with them in the future.
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