When I arrived at the dealership I was greeted by Jason Tate who was just finishing up with another customer. He was good and he was thorough. He was also probably juggling 3,4 customer at a time so there were some lulls and waits. Overall decent experience.
I did get the car I wanted but there was little budging on the price. Paid around $700-$1000 above the NADA suggested retail for the vehicle in excellent shape.
Also beware, their doc fee is $599. Around $200-$300 more than some of the other dealers I went to see. And there is no budging on that either. They were adament about that as well.
It appeared they had a very good inventory of vehicles and a wide variety of them too.
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
The best car buying experience I’ve had. Randolph was no-nonsense, not pushy, and did everything I asked. He even filled the truck’s tank- twice: Once when I took it home, again when I brought it back in for requested work. Highly recommend this dealership and especially Randolph!
Great car, has been great for our family trips
by Adrian from Garland, Tx
December 4, 2018
The Durango is great, spacious and very comfortable for everyone of all ages....hasn’t given us any trouble and I think it excelled our expectations !
Excellent dealership with AWESOME customer service...Very informed about the vehicles they have on there lot....Very friendly and nice, not pushy !!!!!!!!!!!!!!!!!.......Most salesmen are a pain in the butt and aggravate you as soon as they open there mouth !!!...LOL.....There sale force are awesome and go with the flow...They listen and go out of there way to make you comfortable..............
Very comfortable and very practical
by PGBC from Western suburbs of Chicago IL
December 17, 2018
Plenty of room all around and plenty of storage very nice to drive,looks great drives great also has very updated features with USB and navigation xm radio Bluetooth technology
Found and fixed multiple problems a body shop was unable to fix. Justin was friendly and professional. I would recommend these folks for your service needs.
Replaced Totaled Journey
by whitst from Burlington, KY
August 18, 2018
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
This vehicle suites our specific needs
by bwperreault from Prince Albert, Saskatchewan
November 12, 2018
We needed a vehicle with enough power to pull our trailer and have enough interior room for an electric scooter. Does what it has to do. There is very little storage in the front console and the paddle shifters and phone/uconnect buttons need a way to shut them off because I am always hitting one or the other while doing my initial turn out of the drive in reverse.
This dealership and the people are great. We purchased a truck in Jan 2018 and today we just purchased another vehicle. We drove 2 1/2 hours. Our salesman is really great. I highly recommend this dealership.
A great comfortable car
by JanetDC from FL
October 28, 2018
This car helped transport my family and I to great places, looking for a bigger car but it still fits our needs. It’s designed greatly.
David was very easy to work with and made my purchase a very good experience. Will be back to make my next purchase with David and his team.
It's almost 2019 and nothing out there is better..
by Mopar love from Nashville TN
November 10, 2018
Best SUV hands down! Only others that can compare maybe the Mazda CX-9 and luxury manufactures Mercedes,BMW,Audi,etc.... I usually trade every 3 to 4 years but just not ready yet. This 2015 Citadel still excites the whole family so....why trade.
Everyone at the dealership was friendly and helpful. I have nothing bad to say regarding my experience with this dealership. Definitely would do business with them again.
Most reliable car I've owned
by M1234d4321 from Praie village, Kansas
December 11, 2018
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
I have been looking for a Vehicle for over a year. I went to Kernersville Chrysler Dodge Jeep, Scott Martin came out and talked to me. He is Honest, Caring, and very helpful. Its hard to find a Sales Person thats HONEST anymore. I had a few minor issues with my NEW JEEP CHEROKEE LIMITED and Scott made me an appt to get it worked on. I would recommend KERNERSVILLE DODGE to ANYONE Sales Rep. SCOTT MARTIN. I will buy my next new/used Vehicle from Scott...
Exactly what you want
by Broncoholic from Scottsbluff, Ne
October 31, 2018
Meets all of my needs with some hp to make me feel good that I bought an SUV and gave up a sports car glad I went with the R/T
It was a Fast and easygoing experience. Tabitha was extremely caring and helpful with every step of the way. I did not feel like I was or pressured to do something.
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
We always enjoy visiting the Westcott Service Department and recently the Westcott Body Shop. They are friendly and professional and always give the extra effort to make sure we get exactly what we’re looking for in-service or repairs. They always take good care of us and we look forward to seeing them.
We highly recommend their services.
2018 Durango RT Blacktop
by Holly B from Boiling Springs
December 21, 2018
I'm in love with this suv! It's the perfect size for me. Love the black leather with red stitching. Easy and comfortable to drive. Looks tough yet sleek and modern. Love all the driver assist features!
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
SUV that doesn’t feel like it
by Randyb from Greensboro, NC
November 5, 2018
The Durango looks like an suv on the out side but on the I side, it feels more like a sports car. I love it. It is very plush with all the latest technology. I couldn’t be more pleased with it.
I’ve been looking for a Dodge Durango for several months and it has been years since I purchased a dealer. Dealers locally and outside of Raleigh made me feel ast though they did not want my business. We drove about 2hrs and after being shunned by yet another dealership in Kernersville, we discovered this dealership. My only regret in my two months of searching...I didn’t come here first. From speaking with Robert Via in selling the vehicle, to Gwathney Leak, Jr., making sure I had a clear understanding of the process, they took the pressure and anxiety out of buying a car. They actually made me feel like a customer...and wanted my business!! Thank you guys for a wonderful car buying ‘experience ‘!!!
My dream car!!
by Jewels from Hailey,ID
December 16, 2018
I have always wanted a Durango but they are very expensive cars, but cars.com helped me find the right car at the right price. The dealer that I went through was fabalous they drove all the way to our town to get the paperwork sign. I would go anytime again to find a car into cars.com
Beautiful experience with every single person I came in cont
by MIKALTANA1027 from DealerRater.com
November 27, 2018
Very professional and courteous the entire process.John was very nice and I would recommend him to anyone who was in the market for a car.Ally was fantastic with the paperwork as well very sweet person.
Nice clean vehicle
by George from Havre De Grace,Md
December 28, 2018
Met all of my family's needs and we love it and the dealership. Great experience and great people at Apple Auto of Elkton. Thanks again.
Salesman John Samson was awesome. He got me into a dream vehicle that worked for me with payments lower than I expected. He worked really hard to make sure I was took care of and I greatly appreciate him.
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
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