The most pleasant car buying experience of our lifetime.
December 3, 2018
My wife Gerri and I had just recently decided to explore different cars than we have been purchasing in the past. Our current car was a 2008 Honda Civic that we bought from a private owner about a year ago. There were a few minor issues we had started to experience with the car, so my wife and I decided that it may be time to look into a newer used vehicle. At first my wife suggested a Mini Cooper because she liked how "cute" it looked. I checked into it online and thought it might be a possibility. When I checked for a local dealer that had a Mini Cooper, Gator Chrysler in Melbourne, Florida popped up. I checked out the website looking for the "Mini" and did not see any. I did however, see that they had the "Fiat" models that had a similar look to the "Mini" but was a "taller" car. I started checking what they had and saw a nice used one that was two-tone black & silver and a 2018 model. I called the dealership asking to talk to a salesman. A very pleasant gentleman by the name of Michael Moore took my call. We had a quick conversation and I told him that my wife and I would stop by after work. We arrived and was greeted by Mike. We did a quick perusal of available Fiat used models. The one I saw online stood out the most. After opening the vehicle, we checked out everything and were very impressed. It was so sporty looking. Of course we both took it for a test drive and fell in love with it. Now the sticker said the car's MSRP was around 23K. We also were surprised that the mileage of the vehicle was only 5100 miles!!! Michael told us that the owner, Joe Kelly will put his best price for his used cars online. We were so happy to find out the car was listed online for just under 17K. Even though we were not actually ready to make a purchase yet, we could not pass up such a great deal. So Mike got all our information including what monthly payment were trying to achieve and how much down we wanted to pay. We also had them appraise the Honda to see how much they could give us on our trade. After a short wait, we were brought into the business office and were introduced to manager Maryann Higgins. It was evident from the start that this was going to be another awesome experience because Maryann was sweet and accommodating throughout the entire paperwork process. She expertly walked us through all the numbers and the available warranties. My wife and I were so pleased with the professional and friendly way both Mike and Maryann treated us. I consider both part of my "extended" family. We are absolutely thrilled with our 4-door Fiat 500L and look forward to many happy years of ownership. My wife and I highly recommend this dealership because of the high-caliber employees that are well represented by Mike and Maryann.