Great customer service! Was willing to fight for the best price possible, and work with my situation. Was kind, willing to listen. Ramone and Bryson were very knowledgeable and able to answer all questions.
Most reliable car I've owned
by M1234d4321 from Praie village, Kansas
December 11, 2018
This car met all my needs and is overall best in its class. The 5.7L Hemi is a great engine and the handling is amazing for an SUV. Has no problem in the snow with its low gear setting and stability in the rain. I have am so impressed that I will be buying another.
Quick and Easy way to get a car. I would recommend West Auto. Thanks to Ishmael and Karlita for their great help by giving me the prize that works for me. They were showing a good customer services in many ways. Gooa place to shop for a car.
Love my Durango
by MommaBear88 from Clovis, CA
October 30, 2018
I was looking for an suv that was 4-wheel-drive AND has side airbags that could handle 3 kids and all of their stuff. We use this daily for our family, take it off road AND tow our boat with it as well. This truck has not disappointed me in any way. It is so amazing and reliable. I am so thankful that I got my Durango!!!
My black on black GT is awsome, touch screen and steering wheel access to everything from phone calls radio to navigation. I love the heated leather seats especially living in Chicago, and the body is a definite head Turner, favorite SUV for a very reasonable price.
We were in the market to purchase 2 vehicles. One we knew exactly what we were wanting and had actually found Velocity by looking for that vehicle. We searched around for a few weeks but kept going back to the vehicle that Velocity had listed due to the lower price, lower mileage and overall value. We finally pulled the trigger yesterday and went in to test drive the vehicle. Instantly fell in love and ended up finding another vehicle on their Draper lot for our second purchase. Between Ty, Cory (American Fork location) and Efrain (Draper location), they made the process extremely painless, got us the cars we wanted at a great deal and worked with us on our trades. We walked out with the payments we wanted, the vehicles we wanted and literally no hassle or pressure from anyone. Nothing makes me want to run the other way then being hounded by a salesman instantly and feeling pressured. We felt none of that here with Velocity. We couldn't have been more pleased with the service and quality we received. Thanks again for the great experience. We will be sending friends and family your way.
A great upgrade from my previous car.
by Kalynn from Huntsville, Mo
December 4, 2018
I instantly fell in love with this car. It fit our family and has everything and more of what i was looking for. Josh and Jayme were wonderful to work with.
I called to inquired about a used vehicle and the sales person did answer my questions, however when i inquired about the price of the vehicle, then that's when there was no discussion about it.
Great overall vehicle and tows car/trailer easily
by OzCop from Argyle, TX
October 1, 2011
I have owned two of this model, both Hemi powered. Fuel mileage is not bad for an AWD vehicle of this size and power. I constanly average 20 plus mpg on long trips, and 15/16 city/combined. First set of new tires at 60K miles, always synthetic oil from the beginning, never an engine misfire or other issue. Solid transmission, gearing just right for towing my aluminum car trailer and race car.
I have been looking for a Subaru Baja fora while now and I finally did at carmax in salt lake. I was three hours away and couldn't get out there quickly so they held the car for me. FOR A WEEK. They had people come in and was wanting it.But they still held it. I wish they would negotiate on the price. But I got it at a good price. The car was in top shape and the interior is awesome. Thanks carmax.
Second time owner
by Chris H from Suffolk, Va
December 22, 2018
I genuinely love my Durango. I currently have a GT V6
And previously owned a Citadel V6. My current Durango is my personal car, as I have a company car for everyday. Since I don’t want to drive the kids in my Mercedes sedan I picked up another SUV. It’s comfortable, reliable and I love the style. The controls are intuitive and I will say that UConnect is much better than the system in my wife’s Honda or my company E Class.
Brad helped me get out of my current lease and into a brand new vehicle with a new lease. He is the BEST! Love my new Jeep! Everyone was awesome to work with from finance, to sales to service. :)
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
Brad was awesome to work with! Very detail oriented, moved quickly and was thorough and his follow through was on point. Not to mention he is a blast to work with which makes the stress of buying a new car so much more fun! I would highly recommend Brad Malmgren!
A lot for your money!
by Listen2TheBeatt from Boston, MA
December 5, 2018
This car has exceeded my expectations. I came out of a lease on a 2015 Mercedes ML350 and opted not to get in a new Benz due to the high cost of maintenance and unreliability. For a similar cost I get a 3-row fully-loaded SUV with nearly 400HP. The car is comfortable, the assisted cruise control is amazing on longer trips, and it is loaded with tons of awesome features like heated/cooled seats, heated steering wheel, TVs, and more.
Brad was Straight forward. No False promises or Lies. Look at what he could do with my credit, showed me my options and with the help of the Sales Managers and Gus in finance Made It Happen. Very Professional
A great comfortable car
by JanetDC from FL
October 28, 2018
This car helped transport my family and I to great places, looking for a bigger car but it still fits our needs. It’s designed greatly.
Brad made the experience of buying my new jeep very easy.
by Adweiss from DealerRater.com
November 22, 2018
I was very pleased with the service from Brad.He made the Whole buying experience fast and friendly. He spent the time to explain all my questions and concerns.
Great size and great ride
by DLynn from Dayton, Ohio
November 29, 2018
This is a good size family vehicle with plenty of room and power. After driving a Mitsubishi Outlander, I purchased a 2017 Durango and I loved the bigger size. Its V6 engine had just enough power and doesn't guzzle gas like water. I'm 5'8 and was able to fit in the third row. I would recommend this vehicle
Even a simple tire repair on their warranty program was worth the drive down. Our appointment time was honored, and in less than 90 minutes total, the tire was repaired, their general checkup service was completed and the truck had been washed. Some advice was given on a couple small things to take note on for the future and the work order of completion was signed. No money was asked for, and I was able to leave. I had even been offered a ride to work to my studio, but had set time aside to stay in their comfortable environment. Thank you!
SUV that doesn’t feel like it
by Randyb from Greensboro, NC
November 5, 2018
The Durango looks like an suv on the out side but on the I side, it feels more like a sports car. I love it. It is very plush with all the latest technology. I couldn’t be more pleased with it.
Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
Blacktop Model is the BEST!
by Creiy from Akron, OH
September 14, 2018
Great on the road and sporty look for the mom with 4 kids. Great power behind a V6. I would not take a V8 just because of the gas consumption.
This is the 2nd Durango I have owned. I feel very safe in this vehicle and it's very comfortable and roomy for the family with room to spare. It's been perfect for me as a mom from the moment we brought our son home from the hospital keeping him safe to now as a 4 year old. Plenty of room for all the baby/kid gear.
I will recommend this dealer to others. If the car we purchased is great long-term I will continue to by branded title vehicles from Auto Sorce
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
Great service, Marcos was a great sales person I felt no pressure to buy and he really went the extra mile to take care of me. I would definitely recommend buying a car from Auto Sourse
Sporty, affordable, well-appointed
by LJnTN from TN
October 29, 2018
The best of all the other mid-sized SUVs that I tested in this class. Sporty, affordable and well-appointed. I like the AWD and GT sport paddles on the steering wheel. Comfortable, good-looking leather seating.
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