I wanted to take a moment and say that I bought a car yesterday at Fullerton Jeep and once again was treated impeccably by Lou Rimblas. He was polite, knowledgeable and made me remember once again that Fullerton is the place to go for my car needs. Lou- thank you!
My service advisor, Mary Groza, was very responsive to my concerns and addressed my service issues in a timely manner. I???ve taken several vehicles to Fullerton for maintenance/repairs over the years and Mary has always provided first rate customer service.
Rafael Rios took care of us as soon as we arrived at Salerno Duane Jeep- he presented us with different vehicle options until we found the perfect Grand Cherokee.
The lease process from beginning to end took less than 2 hours. Each person at the dealership is friendly and professional; the dealership clearly focuses on keeping a high level of customer satisfaction.
For instance, I will point out that Rafael called us the next day, to check-in and make sure that we were comfortable with our ride home in the Grand Cherokee. I was thrilled to have this level of personalized care.
Once the plates arrived at the dealership, Rafael came out to put it on the jeep himself. Based on the personalized attention received, I would not go anywhere else... you have a new faithful client. Thanks Salerno Duane, and thank you Rafael for providing us with great customer satisfaction.
I never thought buying a car would be so easy. Daylin is extremely professional, helpful, and great to work with. She made this process incredibly easy. The entire car buying experience was a positive thanks to Daylin. 5 stars.
Daylin and the entire crew at Buhler and Bitter made buying a new Jeep easy and pleasant. From exploring models and looking at several choices to deciding on the exact model wrangler to purchase. Daylin completes the paperwork quickly and efficiently. Highly recommend the team at Buhler and Bitter!
Thank you all so much for your amazing customer service skills and knowledge! It's helped make my experience so much better and I would totally recommend your services and products to anyone and everyone. I feel so safe in my new Forester Sport and get so many compliments! Thanks Team you're the best! Sincerely, Kristin
Great experience buying a car here with my daughter. Salesman Mort Brach was patient and answered all our questions regarding the used Chevy Cruze. We liked him immediately and felt comfortable dealing with him, especially with my first time buyer daughter. This was probably the best car buying experience I’ve had during my lifetime. When we are ready to buy another car, my family will look here first.
My sales rep, Steve Ullrich extremely helpful and professional! Explained the features / benefits and helped me make informed decision between leasing and purchase. Steve Boyce the GM was also great! These guys and dealership are customer service focused! A professionally run dealership - they don't play games. You can tell them what you need and they'll bend over backwards to make it happen. My 3rd vehicle purchase from Freehold Subaru and we know we'll be back!
My wife and I had a wonderful time with John. It was enjoyable discussing & learning more about my Forrester. It was like going to a Forrester class. He was so pleasant & he knows Subaru's like no other. I went home & I read the book again. Don't miss out, you'll enjoy it. JW,
I went into this dealership to learn about Subaru and maybe test drive some cars Then I ended up buying an amazing Crosstrek. Between all the help/advice from the management team and sales, this was a very positive experience. I highly recommend purchasing your next car here at Freehold Subaru!!!
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