Friendly staff, no pressure from anyone involved. Just a great experience! I would highly recommend this dealership! Carlos explained in detail everything about the vehicle and followed up with an email.
I am very happy with this dealership, they were very friendly. Craig Sabrese helped me choose the perfect car for me and guided me through the leasing process. I will come back again to buy my wife's car here. Thank you Craig, I am very happy.
This would be my second time purchasing a vehicle from Schumacher. I love how professional and kind the dealers are. They dont haggle,grind, or make you feel uncomfortable. Instead these people genuinely care about you and work with you. I love how they offer snacks and drinks and they are always willing too meet with your standards. Great experience, David Poire is an amazing sales consultant and I recommended seeing him.
I was fortunate to meet with Michael Kuznetz when I came in for a few minor questions. He was extremely patient and knowledgeable. After solving my few problems, I asked when I was due for a service call. I had 5600 miles on my Continental. Since I had no appointment scheduled, Michael recommended I do it now, if convenient . I was delighted and when my car was ready, it was even more beautiful, having been washed and waxed.
I experienced very prompt service as I drove up to the service department without having made an appointment. Dave, my customer service rep, was very attentive, explained everything that they were going to do and answered all my questions. I was out of there in no time. ( efficient and well co- ordinated system ).
While the financial process was a little bit screwy, Craig was by far the best salesman I have ever worked with. I reached out online and within 5 minutes Craig was on the phone with me. There was zero pressure and nothing but warm hospitality from him. While there with my two year old daughter he made sure to take care of us and my my daughter. With his firm handshake and silly jokes, we felt at home from the get go. I have never had a better salesman who genuinely cares about his customers. I am customer for life of his. I hope that the dealership knows how fortunate they are to have such an allstar at their disposal. Now if they could figure out their scheduling of financial managers to get the deal through, they might be onto something. But Craig was the reason I didnt walk away from the deal.
Thanks so much for your help in getting me into a car. I had been searching for a while and you made it a great experience for me. Driving home down in my new Sante Fe was an awesome feeling. Thanks so much and I will refer some business to your dealership! Special thanks to Maryam for going above and beyond to make to my car buying experience the best it could be.
This is a no hassel dealership with good quality pre-owed cars and fair prices. Marck, the sales rep that assisted me with my purchase was very responsive and attentive to my inquiries. I was impressed by the dealerships transparency on the vehicles history. Marck ensured to review every detail about the vehicles history report. I would highly recommend this dealership and Marck to anyone that's in the market for a pre-owned vehicle.
Scott provides great service and very informative. Used to go to Lexus of Kendall but Stop going do to overcharging me when they were not supposed to. Made a switch to Lexus of Pembroke and great service so far.
I have purchased 5 vehicle's here over the past 15 years. My first vehicle was a suburban, I took it in for a paint job and 6 weeks later they called me and said was stolen. They had no sympathy for me at all, said was my problem and that I need to call the police and my insurance company. 3 years ago I traded my 2011 Tahoe in for a Silverado before my first oil change I had to add a quart of oil. I complained about the tapping noise and the loss of oil to the service manager and she said according to GM it's normal for a GM vehicle to use a quart of oil every 3 to 5000 miles. I've been touch if your vehicle needs oil it is leaking or burning it. So needless to say I wish I had my old Tahoe back, no problems at all. You think they would try and take care of a long term repetitive customer and give them a deal. Looks like I'll be driving a Ford or Dodge next year.
Was a nice experience. Larry and Mark were a pleasure to work with. They have a great inventory of used cars and trucks there as well.
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