We brought our Ford 350 in to be fixed and plug that goes from your 5th to the pick up truck and broken twice, actually came apart, what we were told is this happens all the time, and they wanted to charge us $300.00 and some dollars for something that would fall apart again I found terrible business, my husband even called Jenny the one that sold it to us, she never called us back and the person who he did talk to said there was nothing he could do, I was under the impression it would be under warranty and we were told no.
From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
They’re an hour and half away from my home, but the trip was well worth it. They gave me a great deal, made the process very easy and simple. Since we had gotten there late in the day we had to do the paperwork the next day but they got everything taken care of and kept me in the loop on all of it. Then they brought my new vehicle to me with all my paperwork so that I wouldn’t have to make the drive over there again. Very nice experience and took so much less time than I’ve dealt with in the past when buying other vehicles.
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
If anyone is in the Market for a Vehicle, rather new or Used. I HIGHLY RECOMMEND Jim Johnson-Car Guy over at Randy Wise Hyundai. On Lennon and Dutcher ( By the Mall). I Gurantee you will have thee best car buying Experience. He will get you want you want and the price you need!! He was extremely patient with me and my crazy schedule and he got me exactly what I wanted and needed! So, i Challenge YOU to ENTERTAIN THE EXPERIENCE and contact Jim Johnson, Today!
My husband and I had a great experience purchasing our vehicle through Jim Johnson at Randy Wise! Jim went out of his way to make sure we were looked out for throughout the entire process (from making communication quick and easy to personally looking over our vehicle after it came from one of their other locations). In addition, the finance department worked diligently to secure the loan terms needed to complete the deal. We highly recommend buying a car from Jim Johnson at Randy Wise!
Bay sold a car to my daughter and she completely fell in love with it, so i gave her try. It was the best thing i could do!!!!!! She was amazing with keeping me up with the process and helping with my car specifics, I???m so glad i went to her, i will be back when this is over. Thkx bay
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
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