I have nothing but good things to say about this dealership. Jake in particular has been the most helpful salesman that I’ve ever worked with and he made it possible to get the car of my dreams! They work with you and are fair. They genuinely care about each customer. 100% recommend to ANYONE looking to buy new or used. You won’t be disappointed!!!
to many issues dont reccomend buying
by cj from waterville mn
November 25, 2018
not dependable over time; something always wrong with it.many issues the car should be recalled for wish i would of bought a 60s or 70s car new cars are junk.
We picked up our new 2018 Grand Cherokee Sterling Edition today in Durand. Both Mike and Jake helped us and actually gave us the space to decide what we wanted. They made us feel comfortable and were terrific to work with. I'll definitely recommend this dealership to friends and family. It sure beat the big city dealers that insist on selling only what they want. Wise earned my business and I'll be back. Thanks guys. We couldn't be happier.
Best value for the money
by Smooth rider from Trussville Al
January 10, 2019
I’ve been so impressed with this car. It rides smoother than any car I’ve ever owned. I got the 6 cylinder and been impressed with the power and it still gets very impressive gas mileage.
I enjoy the experience and I love my Ram. Wish I could get better mileage, but the truck is wonderful. Comfortable, and a great ride.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
At first I was really satisfied with the sale and my dealer. I have a had a couple of issues and called Doug to help me with them. Both times he has told me he would look more into the issue and get back with me. Both times he???s never called back to follow up or even tell me that he wasn???t able to fix the issues. No word at all.
Love this car!
by Larea from Houston, TX
January 8, 2019
This car is beautiful and has all the power I need (I have the V-8). This car is so much fun to drive! It is a muscle car that looks like a luxury sedan on the inside with all the extras like heated leather seats, heated steering wheel, and the 8.4 inch screen along with a large trunk so that it is a great trip car too. Every time I get into this car I can't believe it's mine. I would have to spend about twice what this car cost me to get anything that would even be comparable. If you are thinking about getting a Challenger go for it!
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
Amazing car under $30000. 100% worth it)
by Anton Karachintsev from Pittsburgh, PA
January 7, 2019
It has everything I need: heated steering wheel awesome when it’s cold outside, leather seats with cooling and heating, good performance even for 3.6 l engine. Best choice if you looking car for fun
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
This car is over rated.
by Jim from Palm Coast
January 1, 2019
The car did not meet my expectations. It got old very fast. The vehicle has lost about 30% of its value in the last year. Interior is difficult and even in normal driving, the tires are already shot. The rubber on the outside of the car is already looking like the car is 5 years old. Not good value for the money.
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
by Harrison413 from Lewisberry pa
November 16, 2018
Great truck, awesome power and 4wd system, avg 12-13mpg, very comfortable and reliable. Driven daily to work and occasionally off road, does awesome in both situations.
Very satisfied with my recent car leasing experience. Allen Myers made leasing my new vehicle a truly enjoyable experience. From start to finish he was professional and knowledgeable. He was patient and explained all of my options for pricing etc. Justin Davis is top notch in the finance department. Again led me step by step through the entire procedure. I would highly recommend Shuman and their professional staff of sales associates.
practical fun to drive and economical to run
by Philippe from Atlanta, GA
December 11, 2018
I use the stow and go feature a lot more than I thought I would. I average about 22 mpg with a mix of on and off highway driving
My entire experience here has been spectacular.....how buying a car, or anything, should be. I am happy to take the time to review Cadillac of Novi! Peter Yatooma was my salesperson and he was just awesome! They have made me a customer for life.
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
Great friendly people and they always make sure everything I need is ready on time. Best dealership I've ever worked with
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
We have found Wyatt to be consistently informative and honest. We recommend Graff Chevrolet and Wyatt to our friends and family. Graff and Wyatt are trustworthy and reliable in all service areas.
Avenger decent ride!
by Agillagorilla from IL
December 9, 2018
It was spacious sleek and stylish inside outside a little common and regular body type consistent with models in this years production would recommend to a friend for purchase. If looking for inexpensive well designed vehicle
I went in knowing kind of what I was wanting and Wyatt showed me three different car options and explained the difference of each one. I did a test drive of the one I wanted and then he made sure I got a great price. He is open and honest about realistic prices and it makes it easier to know what to expect before you test drive a car. This is my second time leasing and having Wyatt Earp as my agent. Thanks and see you in a few years!
Spacious and Comfortable
by AshleyY from Thornton, CO
January 12, 2019
We love this car for our family. It is incredibly spacious, the interior is beautiful. Drives very smooth and has many gadgets for the family.
This review asks, "Would I buy a vehicle from this dealer?" I want to clarify that I wouldn't buy a vehicle from this dealer, because they no longer manufacture and sell Honda Elements. I will stick with the car I have. I do usually prefer to have my Honda serviced at a Honda dealer though and these guys have usually been pretty good and the staff are extremely friendly.
Fantastic truck, very reliable and comfortable.
by Ballardz from Greenville, SC
November 26, 2018
I enjoyed driving this truck, it has plenty of legroom and space to carry anything you need. It has a smooth ride and I couldn't recommend it enough.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
I love this car
by Erikspencer from Holiday, fl
December 31, 2018
This car has plenty of room inside and lots of power under the hood. If I ever need to buy one again I would in a heartbeat
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
Paul was amazing with the purchase of our vehicle. He made the process so easy and was very accommodating. Phil did a great job with our financing. We would recommend this team to everyone
by AngieMN from Brainerd, MN
January 10, 2019
I've had the car for a week and so far am loving it. I love the way it looks and it drives - no sharp/jarring brakes or gas. Plenty of power when I need it, love the technology. The bluetooth phone pairing is really easy to set up and the audio quality is great - better than talking on the phone directly. It does a great job understanding regular speech the first time and I've not yet had to repeat a command, very intuitive. It has USB ports and regular chargers, Android Auto/Uconnect makes it easy to use all of your phone's familiar apps. I also like how you sit up a bit higher than most cars, helps with visibility. The one thing I wish it had was blind-spot monitoring. That would be helpful but overall for the price I can't complain.
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