I purchased a 2015 Volkswagen Golf TDi which I first saw on Ebay. I live out of state and had this car shipped to me. It was EXACTLY as described and has ZERO issues. Chris A & Ana did everything I asked for before and even after my purchase. I asked for a few specific tasks to be completed after the purchase and Ana did an awesome job at getting things done. Communication was awesome and most importantly the car is too. I got the car serviced and checked at the VW dealer and they found the car to be perfect as well. I bought this car sight unseen and I am truly happy with it. Thank you Chris A & Ana! I will be back!
I call for an appointment on 29th knows met by your salesperson by the name of David Maxson. He brought us into his area and began working on our requests for a 2018 Dodge Ram 1500. He was friendly, kind and very talkative which was enjoyed.
Philip was the absolute best, would come in at whatever time to ensure your questions or concerns about a car were met and answered. I recommend this dealership to all that are out there looking for a used car. These guys will go above and beyond to satisfy the deal to ensure the customer is happy.
Mutsa was our salesperson, she was knowledgeable, kind, considerate, thoughtful and most importantly honest! She went above and beyond to make sure we were thoroughly satisfied with our purchase. Everyone in the office made us feel welcome, and worked hard to get us a great deal. If you're in the market for a car...CarLotz is the place to go.
They made the process of buying a car fun and enjoyable experience. Austin and Mutsa answered every question that I had with no problems. Their inventory was very nice and their prices are reasonable!!!!
Brought vehicle in to repair electronic digital mileage display on my instrument cluster. Had challenge getting update on service throughout the day. Finally got word work was completed and vehicle ready for pick-up later part of the afternoon.
I’ve been looking for a Dodge Durango for several months and it has been years since I purchased a dealer. Dealers locally and outside of Raleigh made me feel ast though they did not want my business. We drove about 2hrs and after being shunned by yet another dealership in Kernersville, we discovered this dealership. My only regret in my two months of searching...I didn’t come here first. From speaking with Robert Via in selling the vehicle, to Gwathney Leak, Jr., making sure I had a clear understanding of the process, they took the pressure and anxiety out of buying a car. They actually made me feel like a customer...and wanted my business!! Thank you guys for a wonderful car buying ‘experience ‘!!!
My wife and I stopped by to check the new inventory of GMC trucks and saw a 2018 Sierra that was what we were interested in and spoke with David French who showed us the truck. After a test drive we returned with our truck that we were interested in trading in for the 2018 GMC and had ask them to make us an offer. Within minutes we reached a fair and reasonable offer. Our experience with David and the entire Vann York group was fair, fast and professional.
CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!
The best car buying experience I’ve had. Randolph was no-nonsense, not pushy, and did everything I asked. He even filled the truck’s tank- twice: Once when I took it home, again when I brought it back in for requested work. Highly recommend this dealership and especially Randolph!
Excellent dealership with AWESOME customer service...Very informed about the vehicles they have on there lot....Very friendly and nice, not pushy !!!!!!!!!!!!!!!!!.......Most salesmen are a pain in the butt and aggravate you as soon as they open there mouth !!!...LOL.....There sale force are awesome and go with the flow...They listen and go out of there way to make you comfortable..............
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