I had seen the car I bought online and decided to go look at it. When I got there they were very friendly. I asked to take the car for a test ride and was happily sent on my way after a quick explanation how to start the car. When I got back Dave O’neil Was friendly and amazing when I said I wanted to buy the car. They guided me through the paper work and made my descision to go there the right one. They were professional and would recommend anyone go there to get a vehicle
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was time to trade in our 2008 Ford Edge, so we went online shopping. We saw a car that caught our eye and decided to stop in and check out Thrifty, based on a friends recent experience. The car we originally wanted to see had already sold, so we strolled the lot with Mike to see what was available. We looked at a Ford Explorer then a Jeep Grand Cherokee. Very easy going, no pressure whatsoever. We fell in love with the Jeep and purchased the same day! So easy and customer friendly. Easily the best buying experience we've ever had!! Kudos to Mike & Bruce for making this an easy, wonderful purchase!!
I went to Country Nissan hoping to trade in my lease. I knew I was going to go over my mileage limit and I wanted to own a car instead. I was worried that this would be difficult, however...I still owed a year on my lease agreement. I went to Jason LeClair, and he immediately went above and beyond in helping me find the best options for my desired monthly payment. I never once felt pressured or wondered if I was getting the best possible deal. Instead of feeling like I was playing "cat and mouse" like I have at other dealerships, we didn't waste any time getting down to business, and I truly enjoyed his company. I have always wanted a Rogue, and it's exactly what I got! I am so grateful Jason made it happen for me, and I will never buy another car from anyone else if I can help it. I even took a stack of cards to hand out to friends and family :)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
My wife and I had a tremendous experience at Manchester City Nissan. The Finance Manager Ken was FANTASTIC and the salesman Chris was helpful and attentive.
The buying process was not the usual loooooong, drawn out affair. It was quick, efficient and actually nice!
We got a great car at a great price and the people were great as well.
Just completed a sale for a pickup for our parents. Francis took care of us, answered all of our questions, and provided us with the best truck in the area. And did I mention for the best price? The garage is well run, busy, clean and orderly. They are proud of their establishment . We definately would travel back to Bloomfield Garage again. We were dealing with honest people.
I just purchased a 2008 Milan from BGI and it was one of the best car buying experience that I have had. Francis was great to deal with, and very accommodating. There were NO hidden fees when it came time to write the check. I would highly recommend this Garage.
Tony made everything easy and comfortable and explained every part of the buying process. It was a good buying experience. It helped that I went in with pre-approved financing and a specific car in mind.
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
I just picked up my new car at CarMax of Hartford and, I have to say, this was the best car-buying experience I have ever had. I had found a Ford Explorer that I wanted to see on their lot. I put a hold on the vehicle on their website, very early in the morning. By 9am the same morning, I was contacted by Rocco Toce, the most awesome sales person around. I have bought many vehicles through the years and he is the top of the list! We went to look at the truck and he had it clean and ready for us to test drive. We loved the truck but it just didn’t have all the options that we were looking for. I found the exact Explorer we wanted in New York and Rocco jumped right in to help us transfer the vehicle to Hartford. I have to admit, it IS a leap of faith to pay the transfer fee upfront before even seeing the vehicle in person. Rocco jumped in and took over. He spoke to the other CarMax and had them check every part of the vehicle out. I felt very comfortable after he called and told me the truck sounds good. My Explorer made it to Hartford very quickly and Rocco immediately checked it out and let us know it was perfect! I went to see it yesterday. It was beautiful and in the best shape. Rocco took us through the entire car and never rushed us through anything. He sent our Explorer to detailing while my 2009 Silverado was appraised. I received a fair price for my trade and the deal was smooth and handled professionally by the staff. I’m pretty sure I have not had a better car buying experience. Rocco and the team at Hartford CarMax could not have done more to make our experience the best. I did a ton of research about CarMax like I’m sure everyone does. I drove over an hour to work with them and I am so glad I did. We walked out of there with a great, shiny Ford Explorer and the greatest car buying experience!
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