Cloide was my sales person ,he went above the norm to get me a great deal on a great car.He worked for me.Absolutely thrilled and would Not go anywhere else!I found the service great!!You must go there when you need a car!
My recent purchase replaced a vehicle I had owned for many years, which too was purchased at Cassens. Earnie was great! Very helpful, knowledgeable, courteous and patient with all of my questions. The customer care is excellent!
Fast! Amazing satisfaction. I couldn???t ask for a better experience. My van has given me the room I needed for my family of 4. We couldn???t be happier. As a mother I am much more organized thanks Cassens.
I was looking for a new vehicle and purchased here. I didn't realize until later that I was totally ripped off when I started doing research on price. I would recommend looking around before buying here.
We went to several closer dealerships before buying our Jeep from Federico. It was worth the drive. Larry Burch in sales and Devin Blazier in management were great to work with. We will go back to Federico when we need another vehicle.
We have purchased several vehicles from Federico's and have always had a great experience! The buying process always goes smoothly from beginning to end! They have a great staff from sales, finance and service, who are always friendly. Shout out to our salesman Larry, he did a great job! I would highly recommend Federico's!!!!
Purchased new to us, used Lincoln MKZ. Owning an older MKZ we were knowledgeable and happy with the vehicle. The newer model with all the electronics was very confusing. Our sales person, Drew. Friends, walked us through the processes of setting up the necessary electronics. Took great care making sure the vehicle was cleaned and ready for delivery. The entire purchase expirence was enjoyable. I would highly recommend Drew and Jack Schmitt Ford/Lincoln to my friends. This is my second purchase.
I've now purchased two cars from Jack Schmitt Ford Lincoln and will definitely be looking their way when I go to purchase another car. The customer service has always been outstanding and they are very accommodating to requests.
I personally worked with Nick on my second purchase and he was courteous, professional, and knowledgeable. I appreciated his honesty and willingness to work with me on the purchase.
This truly is a 5 star dealership and is well-deserving of everyone's business. I highly recommend them to anyone looking for a new or used car and I look forward to seeing them again in the future. Thanks again for everything!!!
We arrived at the dealership and ask to look at a Kia Sorento that I saw on the website. Our sales man Chris Wheeler was very upfront, professional and didn't try to sale me something other than what I ask to look at... He showed us the car allowed us to look it over from outside to the inside. After we test drove the Kia, Chris made sure it was what we were looking for without any pressures to buy... After I told him that we were looking to purchase in a cash sale. I than give him my budget UP FRONT. I couldn't believe it no hassle no back and forth and within one hour I had purchased my Kia and we were done and out the door. THANK YOU, Chris Wheeler, and the team at Jack Schmitt Ford. Highly recommend.
My salesman Tim did an outstanding job of listening and being patient with me. I had two trade ins and wanted to reduce my overall financial obligation and own a vehicle that has a warranty. Thanks to Tim im a proud new owner of 2018 F150 xlt. I love it.
Larry Guthrie is the best salesman I???ve dealt with
by erick from DealerRater.com
December 4, 2018
I drove 1000 miles based on a deal we made over the phone. Mutual trust between Larry and myself led to quick paper work and an awesome experience when I arrived after 14 hours of driving. There were no floor mats in the vehicle and when I asked about them, Larry immediately solved the issue by giving me upgraded all weather floor mats. I guess I???ll be driving back to Illinois next time I need a truck.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
The sales rep spoke with me at length about my own needs for my next car and showed me a number of different cars on the lot. He did not make me feel pressured to buy, and made sure I was fully satisfied with the car before I bought it. If I still live in this area next time I need a car I will be returning.
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