I love working with Chris Sims at Don Wood because I know he cares about his customers. If he tells me he's found a car I should look at, I know he has checked it out and stands behind its quality. He goes above and beyond to make sure you are happy with your purchase. I have been to other dealerships, but keep coming back to Don Wood entirely because of Chris Sims! Thanks again for finding me a great car!
Needed warranty work completed. Required leaving vehicle for two days. Coughlins provided shuttle service to and from Chillicothe. Repairs were completed professionally and without any cost to me. Highly recommend this dealer for sales, repairs or just plain window shopping if your in the market for a new or used vehicle.
The staff is super friendly!! However, I was shocked by the cost of my oil change. I’ve been a Honda owner until now and my oil changes were never more than $30 at Buckeye. Paying $70 is quite a bit more.
Coming back this Thursday as I have a coolant leak. Hoping for a good experience, thinking this should be covered under warranty.
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
I had searched several dealerships and discovered that the used inventory at this dealer is far better than most. The staff and GM are all very well informed and delivered what they represented including a reasonable trade in allowance. Overall awesome experience!
I was recently looking to buy a used truck and I sent a request for information on one I was interested in and received a response in a very quick and timely manner and even though I didn't end up buying from them I would definitely use it again
The level of respect & professionalism is un-heard of these days but at Matt Taylor Kia you are treated as an individual not just the next sale. Their team put me in the “Exact Car I Wanted” WITHOUT PERFECT CREDIT or a down payment. Excellent team!! If your interested in a new or used Kia or other models do yourself a favor & give them a try. Soooo Thankfull Mr. Metzler answered the phone and without pressure encouraged me to stop in. Thank You Matt Taylor Kia
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