The service is great! The online tool to schedule does not update the service records at Concord Toyota. Recommend that it not be used and call the service there. I have used it twice and been told I didn't have an appointment. Luckily they were able to still do the service.
We went to the Roseville Auto Mall thinking that they would have a big selection on the Fiats, they only had one color & style. Not very happy! Next day we went on the Web Lithia Chrysler Dodge Jeep Ram of Concord and saw that it had more Fiats on the lot to look at. We meet Sidney and he was very helpful & went over the cars details with my daughter who was very happy! She saw the color she wanted. Sidney was the best salesman that we had encounter with. We would recommend him to our friends and family. Thank You again Sidney for a wonderful experience!
Excellent Service and pricing Completely Satisfied
by s4sandeep from DealerRater.com
October 7, 2018
I was almost done with purchase with other dealer but at last stage was approched by Ashley, she offered a deal without negotiatation that was unbeatable, every step in the purchase process was easy and hassle free. Love to do business with Ashley.
Rashad Chambers at Hyundai of Vacaville provided outstanding service during our recent purchase of a 2018 Hyundai Tucson. He was very knowledgeable about each of the different vehicle models and we never felt pressured during the entire process. He clearly explained the features and benefits of each option and educated us on the dealership price match policy. Rashad was prompt but not pushy in returning calls and emails and we have now purchased our second vehicle from Hyundai of Vacaville. The sales manager George (Jorge) even offered to work out a dealer trade to secure the perfect vehicle for us. It was refreshing to find sales people who worked together in the customer’s best interest. If you want to buy a car with an outstanding warranty and from a quality dealership with a no hassle/no pressure approach I highly recommend Hyundai of Vacaville.
I have gone to 18 different dealers through the Bay area, most that I went to wouldn't work with me on the price I wanted to pay for the cars, or would say I they have a car on their lot and when I got their the car would magically be gone. But when I called Josh at Vacaville Kia not only did he work with me on the price of the car he had, but he also had multiples of type of cars I was looking for, and he had a couple options for me when I got there, i finally decided on a 2018 Kia Sorento. Josh got me better than what I wanted for the exact price I wanted to pay. It was worth driving 100 miles away to see a dealer who had honestly and integrity, and I have never worked with more professional and helpful person as Josh, and if more dealers we're like him I wouldnt have been so absolutely frustrated with the car buying process the past few weeks. If I ever go to buy another car I will see Josh at Vacaville Kia!
Josh, thanks for getting me into the car I truly wanted!
The service was the best i highly¿ recommend if u look for a car u will be satisfied I been to a lot of car lots and couldn't¿ get help but Hyundai Vacaville got me in a car quick with fast service ask for Zack are Mr Johnson
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Thank you Ronald Smith for assisting me with my car for a routine checkup! Everything is running smoothly and I couldn’t be happier with the fast and prompt service. My car was done in less than and hour and a half so I was able to pick it up before shop closed. So again, thank you!
I had a rather poor experience here. I went because the 4.9 Rating on cars.Com and they had the best list prices for the car I wanted. I went there expecting a good experience and it turned into a 6 hour long ordeal. Within 10 minutes I was dealing with a confrontational sales man who insisted they need to run my credit for me to shop. I immediately asked to speak to the manager. This was the first shady thing. I requested a new sales man. After all I drove 2hrs there and didn't want to waste my time. So I decided on my vehicle and then came the negotiation time. They offered me 5000 under bluebook. Shady practice number 2. At this point I grab my stuff and was getting up to leave. The salesman kindly asked me to wait so I waited for one more offer which was still 3grand under blue book. I inspected the offer they had printed there was also like 5k in service contracts and extended warranties on there I didn't ask for. Shady practice number 2. They don't tell you the terms of the financing I had to confront them About it. At this point I told them I don't have time to play these games, I had already been there for 3 to 4hours, and to make a real offer or I'm leaving. I was pretty furious at this point. 3Rd offer came back with what I was expecting with one small correction they had door edge guards listed on the vehicle and they were not so I had them remove that charge. Even though this dealer ship list there vehicle prices as low on cars.Com they put dealer accessories on everything to boost the price back up. I will not be returning here and wouldn't recommend this dealer to anyone.
Landon is a great guy. We purchased a new Sienna and a new Camry from him this year. Both transactions were flawless and Landon got us a great deal on both cars.
He always delivers and his customer service is great. We travel from Modesto to Tracy to purchase our cars from Tracy Toyota. The dealership is clean and they have a great selection of vehicles.
We are very satisfied with our overall experience. I'm planning on purchasing a third car from Landon this year.
I was specific in my payments and contract, and winthin 2 days they provided exactly what i requested. I was very satisfied. They will work with you.
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