Look no further when trying to decide where to buy a car. Felt very comfortable when walking the lot and inside. Felt no pressure from any salesmen and they were very considerate with your wants and needs. I highly recommend working with Devan. He was very helpful, knowledgeable, understanding and easy to talk to. Definitely will be a returning customer.
Great car for my family
by Johnny from Stephenville TX
January 3, 2019
This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.
A good or bad experience with any business a lot of times depends on how well prepped you are for the transaction. Given I do doc prep / review for a living and was thoroughly prepared for anything they might need, I did not have a negative experience with LHM. All Sales /Financing / Service Contracts were honored and I am happy with my purchase. If you do decide to purchase there have your employment history, pay history, references, LOEs and anything else they might need ready before you decide on a vehicle. Keep a log of all correspondences for reference and go with the flow. If you do that, your experience with LHM I believe will be hassle free and you'll walk out of there with the vehicle of your choosing.
Perfect family vehicle
by Jacc86 from Lady Lake, FL
January 1, 2019
Great interior size with third row seat option, lots of compartments, great on gas, many options and I got the AWD version which handles like a dream in all weather!!!
I purchase a new vehicle every 12-18 months. I have dealt with every dealer in Utah County and the majority in Salt Lake County. Most of these dealings did not end in a sale due to poor customer service, knowledge etc.
I’m a self-admitted demanding customer, which naturally would preclude several dealerships.
I have purchased 2 vehicles from Doug Smith Jeep, American Fork, in the past 4 months. One new vehicle had issues I wouldn’t tolerate and the dealer worked with me and gave me a fair deal on a second vehicle, which was the same model etc. This would total 3 vehicles in 4 months.
Chris Smith and Gabe Smith are the most friendly and professional car sales folks I have ever dealt with. They understand the customers needs and wants and work tirelessly to make things happen.
They truly work for the customer. They are not pushy, overbearing or otherwise unpleasant.
The buying experience with them and their dealership is absolutely second to none.
I will never purchase a vehicle from any other dealer as long as they work at Doug Smith.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Cris Myers was amazing! He was not pushy and did not put pressure on me to buy. He answered every question I had. I would come to him to buy another car any day. I highly recommend him to buy a car from.
Very practical 7 seater Crossover SUV
by D. from Charlotte, NC
January 26, 2019
3rd row is actually usable. Able to accommodate our family of 6; 2 teenagers, 2 car seats, 2 adults. The split seated 2nd & 3rd row allow for variations of space and seating arrangements. Recommend the v6 as it was only a moderate upgrade from the 4cyl model.
This is the best car buying experience ever. I have bought many, many cars over the years and each time, I came away feeling like I got taken advantage of. I feel that Doug Smith Auto does have the best prices around. And from experience when we have used their repair shop, they are honest.
I'm satisfied with most everything
by KT from Lafayette, Tennessee
January 23, 2019
I traded my 2017 jeep compass on the 2018 dodge journey and like the big difference in size and performance but the 4 cylinder engine should come with a turbo.
Great contact and helpful helping me locate a jeep commander
by MJM2002 from TAMPA
January 22, 2019
The Journey is perfect for transporting family. It's spacious and very comfortable. The third row seating is a plus and the fact that it can be lowered down when not in use is great and makes for alot of additional space in hatch of the car.
This car is perfect for our family of 6. I wasn’t ready for the minivan life but needed more room. It has a Sports feel with plenty of setting. The seats provide comfort and durability. The drive is smooth and quiet.
Have really been pleasantly surprised with the way the Crossroad performs, rides and handles. The 3.6L engine is very responsive and provides plenty power. The only downsides are poor gas mileage and the manual rear hatch.
Could use some modernization basically the 2018 same everything since 2012 models and most of the used market is that dark Grey cloth interior when the 2 tone interior is really hard to find at that same price point..
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.