July 8, 2017
My name is Alan Updike, and unfortunately, it became necessary
to look for a new used car to replace my 2003 Chevy Tahoe Z71 with 215k
miles on it.
I was truly blessed to see the perfect vehicle to meet my needs at
Wholesale Direct Auto Sales. I drove down from Williamsburg to the lot on Jefferson Ave in Newport News to check it out. It was a white 2004 Chevy Tahoe Z71 with only 75k miles on it, (to be honest, I thought it was a typo, the mileage could not be that low).
I was fortunate and blessed to meet Colton Crabtree, (who I had spoken
to on the phone). He gave me the keys to the 04, got the vin number off of my 03 and left me alone to check out the car, while he went to determine the trade in value of my Tahoe. Feeling I was interested in the car, I gave him the information for a finance app. After checking out all the electronics of the 04, I headed out for a test drive. By the time I got back, the finance approval was in.
There were a couple of items that I had noticed with the vehicle and upon my return, spoke to Colton about them.
He was never defensive, was totally accommodating and addressed every concern I had.
I was never pushed into anything at all, the experience in dealing with WDAS and Colton was so much more pleasant than I could ever have imagined in my wildest dreams. Both he and WDAS much much more exceeded my every expectation in every conceivable aspect of purchasing a used car.
There is no doubt, I will have no issues in recommending Colton and Wholesale Direct Auto Sales to folks I don't know who ask me about the car, to my friends, and even to my family members. The experience that my wife and I had, was the best experience we have ever had in purchasing ANY car, and being 64 years old, I have bought a car or 2 in my lifetime.
Thank you again for such a wonderful experience. I am so very glad to have found a used car dealer who was more interested in customer satisfaction than the stereotypical just get the car off the lot used dealership.