Very friendly, Very Professional, I cant wait to tell my friends and family about Silk City Auto Mall! Overall great place. I will be back for my next one in a year or two! Great job guys and thank you for everything!
Eric & Bruce were amazing. They took care of everything for me. Buying a car from out of state that I never even laid physical eyes on was a bit scary. But they made the process so very smoothly. Car was exactly as describe looked online. I was in and out of dealership in about an hour.
Was interested in a 2010 Ford F150 that I found on card.com sent an email within a day I recieved a email back went to go see the truck on a Friday. When I got there with my husband we saw a 2011 Ford F150 got that instead of the 2010. Overall we were there for 2 hours and walked out with the keys to the truck in my hand.
Outstanding Customer Service coupled with genuine concern...
Salesman Abdul isn't just a salesman! He has exemplified sincere genuine concern far beyond my expectations. Abdul was able to satisfy my families needs through his upper management, hard work ethic, and Integrity of character. My experience With Abdul http://www.autospotllc.com
was the most unique and positive experience. Abdul and his manager went far beyond their realm of responsibility even after the sale to insure I receive 100% customer satisfaction. They strive to insure you get want you want and they are selling at a great price. You can see for yourself.
See my friend Abdul there:
60 Railroad Ave, Suite 203
Hasbrouck Heights, NJ 07604
Mark & Tamie Sullivan
I found the car online at their website and sent an E-mail that I was interested. I was contacted by Ricardo C, who not only called right away but sent me pictures of the cars ins and outs. Outside of a small dealers fee there was nothing added or hidden to the price. Best dealer I've experienced.
This dealer have fresh stock they always take carefor the customer and they send the email or call if u have any question about the car whatever u purchased his main target is customer satisfaction. They are very good with customer like a friendly or family member. And they have beautiful staff. THANKS
Spectacular! They work with all kinds of credit. We are on our 3rd car now. Very easy going and not pushy. Check them out if you are not even sure about your credit situation. Highly recommended. Thank you Ramsey Corp team!
I bought my 2010 BMW from Exclusive Auto Group Inc. In early September. I had An incredible experience from the door in and from the door out. Working in the sales/customer service industry for over 15 years i have high expectations when I walk into establishments, especially where I'm being sold to (dealerships, furniture stores, galleries,banks, etc.) The thing that made me stop at exclusive on my commute home from Newark Penn was their line of attractive vehicles. I wasn't exactly looking to buy just yet, but I knew I wanted to purchase a new car in the coming months. I walked the lot briefly and was greeted by one of the sales reps who was extremely friendly and helpful. Of course she asked all the normal sales questions what i was looking for, how much i wanted to spend, etc.... I had answers for none of the questions. I just told her a specific payment amt i was looking for and i was browsing the lot and looking for something that might catch my eye at that . She wasn't to aggressive she told me to check out that lot and when i needed help just let her know. Shortly After I placed my eye on the 550GT and fell in love. She gave me the pricing details and i knew that it was definitely going to be above my budget and what i would probably even consider not to mention my credit was not good at all at that time. I then met with Carlos the Manager. Told him my situation and how much i could afford to pay monthly he looked at me with a straight face and said do you work? lol the rest was history he got me a lower payment then what i asked. FANTASTIC CAR!!!! drives great no issues after buying it ( I waited 2.5 months to write my review). I was able to get my plates before the dealer plates expired. Carlos was very great to work with. He made sure the process went flawlessly and no pressure on they buyer at all. He gave wonderful advice he was transparent and honest. I've bought a number of cars used/new and i would say this was my best experience. O by the way I purchased the car within 2 weeks after seeing the vehicle but of course that was after i left my small deposit to hold the vehicle. Lol as carlos says "business doesn't run off hopes and dreams". after leaving my deposit i visited about 6 other dealerships in the newark/irvington area as well as somerset county and i will say they all wasted my time telling me about my credit and offering me payments $150 more then what i told them i could afford when i first walk through the door. They were pushy. they did not actively listen, and didn't offer me the payment i was looking for until i left there lot. Carlos will tell you yes or no. no time for games. I'm a satisfied customer and will recommend anyone to this dealership. Carlos if you read this keep up the great work, keep the integrity and remain transparent.
Working with Erick and the closing team, was a pleasure. It was completely non stressful and getting the car I needed and could afford, was expeditiosly accomplished with their help. Thank you CarLink of Morristown, NJ!
THE RULE, OF COURSE, IS THAT USED CAR DEALERS ARE DISHONEST AND WILL TRY TO SCREW YOU, SO TO SPEAK, AT EVERY TURN..MARK AND ALEX, THE TWO TOP GUYS AT EXEM, ARE THE EXCEPTION...BESIDES BEING TOTALLY HONEST AND UP FRONT
WITH ME (EACH ONE IS A FORMER POLICEMAN), THEY WERE COMPLETELY PROFESSIONAL AND KNOWLEDGEABLE THROUGHOUT THE PURCHASE PROCESS, AND GOOD GUYS TO INTERACT WITH AS WELL..THANKS TO MARK AND ALEX I'M BACK ON THE ROAD IN STYLE, AND AT AN AFFORDABLE PRICE
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