I would recommend this dealership to anyone. Sean and Jim are always a pleasure to work with. They make the transaction simple, quick and painless especially with Danny in Finance to wrap things up. Jon Taylor the GM is always the perfect gentleman and makes his clients feel valued.
Purchased a new RAM 2500 truck from Withnell a few months back. Buying process was a breeze and they took good care of me from start to finish. Shout out to Trevor in sales for his excellent customer service and lack of sales games. Brought the truck in for its first service and the service department took great care of me as well. Would recommend this dealership.
I would like to say that after working with the dealership we were able to get what we wanted. Brent Baker our sales associate work his butt off to get something that both sides were happy with. He was very professional the whole time. Now I am as happy as I can be. I am driving a very beautiful car thanks to Withnell Motor Company. I would like to tell every one if you are getting a new or trading that they need to go there to make the deals. Ask for Brent
We had our truck towed in for service.No car rental places were open on a Sunday so the manager was calling around to try to find a loaner or what our other transportation options were to get back to Portland. While I was wandering around the lot I saw a used Honda Element so asked about pricing. The dealers were friendly, informative and extremely helpful by providing us with different options. They knew we were in a bind but didn't pressure us to purchase or commit one way or another. At other dealerships, the whole process breaks down once you hit the finance department but it didn't at Withnell - again, courtesy & respect, providing and explaining information & options. I wasn't planning on buying a car - and really hope not to need to for a long time but I'd certainly go back
I was pleasantly surprised by the speed at which my last oil change was performed. I went with my laptop, figuring I would get some work done while I waited. But, I barely got it booted up when the service tech came in with a report on my car and informed that it would be about 5 more minutes.
The sales experience with Roberson, especially with Molly Wilkes, was a rare pleasant experience in the Auto Industry. They were honest in all their dealings with me and never tried to play games on either the vehicle I was purchasing or the one I was trading in. I would recommened both the dealership as well as the sales representative.
I am very happy with The Auto Outlet INC! Brandon was the reason we brought the vehicle here. I sent a email to him asking about a vehicle. Brandon responded very promptly to the email and asking me to come down and look at the vehicle. I informed him I would be there! When I showed up I asked for Brandon and he was there with a smile on his face and ready to help us. We explained what we were looking for. Brandon showed us some vehicles that he thought would work for us. I tell you what we found the vehicle we were looking for! Low miles excellent vehicle! Brandon informed us that we had a 3 month warranty or 3000 miles. That they just offer as a thank you to their customers! I was shocked to hear that!When buying the vehicle there was no pressure, we didn't have to wait and most of all it was very convenient location from home. After all the dealerships in Oregon City, Gladstone, and all over Salem non of these dealerships treated us the way Auto Outlet did. They are family owned for over 20 years! I love family owned businesses because in my experience they have cared more about the customer. From now on I will never go to a big dealership for vehicles again. The also have referral program that is $200.00! I thank you once again for being professional and most of all staying open later for us! I highly recommend this car dealership!
Scott at Roberson???s knows his Wranglers. I???ve been a long time Jeep owner and Scott educated me on many things I didn???t know on the new and past Wrangler models. Thank you! Looking forward to working with Roberson again.
Went in for service on our 2011 Laredo Cherokee and was immediately assisted and greeted. George in service was great and didn't give us any run around. We then continued to walk the inventory as our car was being serviced, we met James and he was super friendly, he invited us to look at the newer Grand Cherokees. Even though we were not in the market for a new vehicle, we continued to work with James for the next few weeks. He sent us info on new and preowned Jeeps through email which gave us a chance to research them. After we narrowed it down to the exact vehicle and were able to come back in, James was out but had asked John Freeman pull it up, wash it, and had it ready for us to look at. Needless to say the experience overall was the best, we absolutely love our new 2018 Grand Cherokee Upland. Thank you Gentlemen there at Roberson Motors, you all are truly professionals and have earned our business.
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
Purchased a certified GMC Sierra. Staff was great and love the truck. The only negative was that the truck only had 1 key / key fob. Sales staff said they would look for 2nd key but eventually sent me to parts to buy another key and was quoted $160... Would have been nice for the staff to pick that up since we just spent a ton on a nearly new truck.
My Canyon broke down 700+ miles from home. Dealership went out of their way to fix and return my truck so that I didnt have to extend my stay including staying late on a Friday to complete repairs. Thus, I was able to pick up my truck early Saturday AM. I am very grateful for and appreciative of their efforts.
My brakes were repaired and done in a couple of hours.
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