by Very Happy Kia Owner from Hopewell Junction, NY
August 23, 2017
We had a great experience with our Salesperson Anthony, he helped us and showed us what we wanted. I was not happy with the "first" finance guy we had who was named Leonard. He was going on vacation the next day and rushed us out of their not giving us any of our right information which included what kind of car we were able to get, we walked out of their that night thinking we were getting something more. However, the next time we came in and believe me I wasn't happy, another Finance guy Sean worked with us and believe me I was NOT happy hearing that nothing got done properly....however, walked out of their very, very happy. I happen to love the car I am in and could not be more happy. Thank you Anthony and Sean.
This was my first experience at a BMW dealership. I was told by a friend to visit them, that they were amazing. And without a doubt they held up to that expectation. From the moment I stepped into the door, it was nothing that I ever experienced. Welcoming, professional, sincere, and friendly are just some of the words that describe BMW of the Hudson valley along with their staff David and Anu. I felt like I was meant to be there. From their initial hello and there constant contact with me, I couldn't be me pleased and satisfied. When my car was ready, I felt as if THEY who had sold, (what I'm sure would be more cars then I could number) was JUST as excited and sincere for me, as I was to be driving away with one. Thank you. Thank you to this amazing dealership. I would highly recommend them to anyone.
I had gone to a previous Jeep dealership and was misinformed and deliberately mislead. I tried Healy and had a completely different experience. The salesperson (Nick) was understating and authentic. He empathized with my previous feelings of frustration and was up front the entire time. I can’t say enough positive things about Nick’s approach to selling cars. He was not pushy and very supportive with a passive approach which is appreciated in a field of aggressive salespeople. Finance (Anthony) was also very accommodating and genuinely friendly.
This is my first time writing a review on anything so if you are in need of a new car try Healy first.
Meet the sales person-polite,courteous, respectful-Imade my intentions clear on the reason for my visit. No pressure to buy right then and there. Was seen right away, and within a few minutes, went for a test drive. Salesman experienced and knowledgeable about the car. Gave me a copy of a hand written price, which I told him I would look over and possibly consider. Policy is to meet the manager, who I found to be pleasant, polite, and respectful; no pressure to buy the car. More managers could learn from him. If I do purchase this vehicle, I'll update my review on my total experience. At this time, things have gone well.
The service writers are actually your friends if you listen to them. The mechanics are very good and find trouble spots that need attention. It is your decision after all, listen and make the right one.
Buying experience was simple. Sales rep explained options and was not pushy. He and his manager moved things along smoothly with no problems. When picking up vehicle all paperwork was ready and I was in/out in 45 minutes.
A pleasant and professional group of service individuals to deal with. From every person I met to the cashier. They explained the recall in detail, what it takes to correct it, consequences if I didn't correct it and didn't try to up-sell me anything while there.
Everyone was nice. i ordered my jeep from the factory and it came in just a few weeks.
Chris (the salesman who sold me the jeep) was very friendly and explained everything to me about the jeep wrangler before and after i bought it.
After struggling with an old Nissan being repaired but another dealership, we almost lost faith in Nissan. However, the sales manager and salesman, Michael Britt we have our faith back!
Michael Britt was a pleasure to deal with and really knew his cars. I would highly recommend the dealership, especially the salesman, Michael Britt to anyone looking to buy. Thank you for your excellent service Michael!
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