by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
Feels like I’m driving in an armored vehicle
by Brenda O. from Essex, Maryland
January 8, 2019
The car is comfortable and so roomy- lots of bells and whistles but the most important thing is that I feel safe in it. This is not a car that’s going to get pushed by the wind! The Hemi purrs like a sexy kitten and responds to the slightest touch of the pedal- best car I have ever owned!
My entire experience here has been spectacular.....how buying a car, or anything, should be. I am happy to take the time to review Cadillac of Novi! Peter Yatooma was my salesperson and he was just awesome! They have made me a customer for life.
by gmatozeke05 from Lubbock,TX
January 3, 2019
Very comfortable, sporty,roomy and smooth driving. I would recommend this car to anyone looking for a bigger car. I am very pleased to own this car
Great friendly people and they always make sure everything I need is ready on time. Best dealership I've ever worked with
Bad to the bone
by Durango Tango from Troy
January 2, 2019
Black top edition 2018 Durango GT. We love this vehicle. The navigation is easy to use the huge screen on the stereo system is awesome. The whole system is easy to use and user friendly. The interior is awesome grey leather heated seats and steering wheel combined with the remote start. Means no more jumping into a cold vehicle on the very cold days. The interior is very well laid out from cup holders to the smoke supply of storage boxes throughout the vehicle. Very comfortable. The black top edition exterior speaks for itself. Rhe new hood scoop dodge added is a awesome look on these SUVs. I get thumbs up from a lot of drivers on the road. The dual exhaust sounds great and this thing has zero lack of power. The handling is amazing for an SUV. We couldn't have asked for better looking better functioning SUV for our family. Oh and guys you can look cool in a family SUV. This is the one.
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
Fun to Drive and Reliable
by Maddie27 from Lansing, MI
January 10, 2019
Very practical for my lifestyle (ie. dogs, camping, biking), but also comfortable and fun to drive. The acceleration is great and interior features are great. Built in coolers in the back seat make it ideal for football tailgating.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
Amazing car under $30000. 100% worth it)
by Anton Karachintsev from Pittsburgh, PA
January 7, 2019
It has everything I need: heated steering wheel awesome when it’s cold outside, leather seats with cooling and heating, good performance even for 3.6 l engine. Best choice if you looking car for fun
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
This car is over rated.
by Jim from Palm Coast
January 1, 2019
The car did not meet my expectations. It got old very fast. The vehicle has lost about 30% of its value in the last year. Interior is difficult and even in normal driving, the tires are already shot. The rubber on the outside of the car is already looking like the car is 5 years old. Not good value for the money.
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
Fantastic truck, very reliable and comfortable.
by Ballardz from Greenville, SC
November 26, 2018
I enjoyed driving this truck, it has plenty of legroom and space to carry anything you need. It has a smooth ride and I couldn't recommend it enough.
Friendly staff, super helpful, great service. Would recommend this dealership to all my friends!
Love this car!
by Larea from Houston, TX
January 8, 2019
This car is beautiful and has all the power I need (I have the V-8). This car is so much fun to drive! It is a muscle car that looks like a luxury sedan on the inside with all the extras like heated leather seats, heated steering wheel, and the 8.4 inch screen along with a large trunk so that it is a great trip car too. Every time I get into this car I can't believe it's mine. I would have to spend about twice what this car cost me to get anything that would even be comparable. If you are thinking about getting a Challenger go for it!
Thank you, Northland Chrysler Dodge Jeep for the excellent costumer service.
Love my Dodge Journey Crossroad
by Gmd74 from Bowie tx
December 31, 2018
This auto is very stylish and sporty. Does have 3rd row seating. Includes many features that I love such as push button start, hands free talk, Bluetooth, rear climate control, front wheel drive. I am 100 percent happy with my purchase!
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 5, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
The 6 cyl has awesome power
by Apesjourney from MONTPELIER Vt
December 9, 2018
I've had it 3 winters .front wheel drive gets around excellent.other then brakes and tires I had to do the alternator. Thats not bad considering all that can go wrong
Not only did we buy our Forester here, but we found the best mechanic in Michigan. Kirk Walsh if phenominal....knows his way around ANYTHING Subaru!!!! He deserves more money and more vacation time and maybe even his own assistant to do the scut work.
to many issues dont reccomend buying
by cj from waterville mn
November 25, 2018
not dependable over time; something always wrong with it.many issues the car should be recalled for wish i would of bought a 60s or 70s car new cars are junk.
The lease on my 2015 C-Max ended and I needed to lease another vehicle. Unfortunately, Ford has discontinued the C-Max, which I loved, so I selected an Escape. Love the care and the dealership and sales person were outstanding. I had been using the dealership for service on the C-Max because it's less than a mile from where I work. They have been excellent as s service option so I figured I should buy my next vehicle from them. Everything worked out perfectly.
Great car for my family
by Johnny from Stephenville TX
January 3, 2019
This car has been great it is very comfortable and easy to drive. My wife and kids love it. Would love to buy a brand new one in a couple of years.
Great experience at Bob Maxey Ford in Howell. We love our 2016 Ford Truck. Kenny Ostin made each step of the process go smoothly and we even had a great time dealing with the financing department. You run a great business. We have purchased vehicles here before and are very pleased with your service again. Thank you.
fastest car I've ever owned
by moparguy from Kannapolis
January 7, 2019
This car will do what it is advertised to do...smoke tires and eat up mustangs and cameros and it gets 24-25 mpg on the highway! Fun to drive!
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