Our salesman, Seth McHenry was outstanding..He was very thorough in explaining the details of our new Jeep purchase..!! Mike Connor was very helpful when closing our deal and pointed out extra coverage which we purchased.
I cannot explain the gratitude I feel for this dealership. We have purchased four vehicles from Thompson, and the service received has only gotten better and better. Ronnie Sterling, Tommie Mac, Kenneth Dukes.....YOU GENTLEMEN ARE THE BOMB.COM! Thank you, thank you, and thank you!
My husband and I went to look at truck he saw listed online! When we arrived, we did not feel ambushed, instead we felt like friends hanging out! Donnie Flanders came and took us right to the truck and made the whole process easy and exciting. He worked with us on what we were willing to pay and helped us with a trade in! We highly recommend this dealership and choose Donnie as your salesperson!
Tommy was absolutely wonderful to work with. Even without the best credit he worked super hard to not only make me feel comfortable but make sure I was able to get in the truck I wanted. I will definitely be back and recommend to anyone who's looking for a dealer who actually cares.
Tommy helped us find the perfect car for us. He met the goals we wanted on payments and was very professional. I've been to dealerships where they press you so hard to buy their car, but Tommy made the experience easy and comfortable. We are in love with our 2018 Dodge Journey!!!!
Took my new to me Jeep Cherokee to this dealer after receiving a recall notice. Had a 9 a.m. appointment, got there 15 minutes early. Dropped the car in the service lane and waited for the work to be completed. The vehicle was ready by 9:30. Never had such a good experience with a service department. The employees (so sorry I forgot your names) were helpful and very polite. Won't take the vehicle anywhere else!
Went to just look and test drive the Volkswagen Atlas. Fell in love with the way it drove. We couldn't ask for a better salesman Rob Ibarra. He was not pushy, explained everything and worked with us till we had a deal. Hopefully sending you another deal in a few weeks.
People at the Gerald Jones Audi/VW are very professional and nice to discuss on options with vehicles. It only took a few days before we made our decisions for two vehicles, one to purchase and one to lease. Rod Ibarra made the process of negotiation and completion very smooth. The financing department is very efficient to complete two deals in about 1 hour. Thanks to Bill! This was the second time we made deal with Gerald Jones Audi. Now our family members are driving 2 Audi's and one VW, all from Gerald Jones. I would recommend Gerald Jones to anyone who are interested in owning a new vehicle.
I was looking for a specific type of car and found one there that had to be brought to the dealership. It arrived on my sales persons day off and he came in just to show it to me...on his day off. There was never any pressure the staff was straightforward with no pressure. The best care buying experience I have had.
Marcos, did an exceptional job taking care of me. When I dropped my car off, he explained everything the service consisted of and when I came back to pick it up, he explained everything that was done to the car (there was a recall that was done also (he called me to inform me of the work prior to doing it)), just to make sure I was happy and understood everything. I live in Evans, Ga and I take the extra trip to Malcolm Cunningham Chevrolet in Augusta, Ga, because of people like Marcos.
Chris was the salesman that helped me! He was very helpful and straight forward. I usually hate the back and forth with car buying but Chris was very very helpful and I felt comfortable with the whole transaction!
I've always had excellent service at Malcolm Cunningham Chevrolet in Augusta, GA. My services are done with less down time, the Service Managers and their Techs are some of the best. Malcolm Cunningham Chevrolet is the only ones in Augusta that I trust with my corvettes. Thank you!
GREAT SERVICE AND GREAT PEOPLE WORKING THERE. LE3SS THAT AN HOUR TO GET IT CHANGED AND A CAR WASH. ENJOYED THE NONE NEWS STATION ON THE TV.
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